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  • Search: subject_exact:"Öffentliche Dienstleistung"
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Year of publication
Subject
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Öffentliche Dienstleistung 3,585 Public services 3,370 USA 734 United States 724 Theorie 478 Theory 462 Produktivität 415 Productivity 412 Privatisierung 386 Time series analysis 367 Zeitreihenanalyse 367 Applied statistics 366 Statistik 366 Deutschland 362 Privatization 334 Germany 332 Großbritannien 271 EU-Staaten 253 United Kingdom 252 EU countries 251 Öffentlicher Sektor 247 Public sector 228 Public-private partnership 172 Öffentlich-private Partnerschaft 172 Dienstleistungsqualität 157 Service quality 153 Local government 135 Öffentliche Güter 135 Kommunalverwaltung 134 Welt 133 Public goods 132 World 131 Public administration 130 Versorgungswirtschaft 130 Öffentliche Verwaltung 130 Kommunale Dienstleistung 124 Öffentliches Unternehmen 124 Public utilities 122 Local public services 119 Public enterprise 113
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Online availability
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Free 461 Undetermined 359
Type of publication
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Article 1,650 Book / Working Paper 1,539 Journal 398
Type of publication (narrower categories)
All
Article in journal 1,133 Aufsatz in Zeitschrift 1,133 Graue Literatur 652 Non-commercial literature 652 Aufsatz im Buch 531 Book section 531 Working Paper 385 Statistik 378 Arbeitspapier 342 Collection of articles of several authors 264 Sammelwerk 264 Amtsdruckschrift 139 Government document 139 Hochschulschrift 123 Konferenzschrift 99 Aufsatzsammlung 93 Thesis 90 Conference proceedings 67 Case study 48 Fallstudie 48 Bibliografie enthalten 26 Bibliography included 26 No longer published / No longer aquired 16 Advisory report 14 Gutachten 14 Collection of articles written by one author 13 Sammlung 13 Statistics 12 Conference paper 10 Konferenzbeitrag 10 Handbook 9 Handbuch 9 Dissertation u.a. Prüfungsschriften 8 Forschungsbericht 8 Mehrbändiges Werk 7 Multi-volume publication 7 Systematic review 7 Übersichtsarbeit 7 Article 6 Lehrbuch 6
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Language
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English 2,598 German 610 French 131 Spanish 62 Italian 50 Polish 32 Swedish 27 Undetermined 22 Russian 19 Danish 14 Portuguese 11 Finnish 9 Dutch 6 Norwegian 5 Slovak 4 Croatian 3 Czech 2 Serbian 2 Arabic 1 Georgian 1 Slovenian 1 Ukrainian 1
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Author
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Cox, Helmut 20 Besley, Timothy 16 Osborne, Stephen P. 14 Ambrosius, Gerold 11 Andrews, Rhys 11 Boyne, George A. 11 Clifton, Judith 10 Khemani, Stuti 10 Bennedsen, Morten 9 Blankart, Charles B. 9 Christiansen, Vidar 9 Eichhorn, Peter 9 Hermann, Christoph 9 Bailey, Stephen J. 8 Gallouj, Fai͏̈z 8 Iossa, Elisabetta 8 Obermann, Gabriel 8 Piotrowska-Marczak, Krystyna 8 Schultz, Christian 8 Schulz-Nieswandt, Frank 8 Shah, Anwar 8 Ahmad, Ehtisham 7 Blomquist, Nils Sören 7 Borck, Rainald 7 Brandt, Torsten 7 Brosio, Giorgio 7 Budäus, Dietrich 7 Díaz Fuentes, Daniel 7 Ghatak, Maitreesh 7 Henry, Claude 7 Jordahl, Henrik 7 Micheletto, Luca 7 Walker, Richard M. 7 Warner, Mildred 7 Wrohlich, Katharina 7 Ashworth, Rachel 6 Djellal, Faridah 6 Gradus, Raymond 6 Kahn, Matthew E. 6 Naschold, Frieder 6
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Institution
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OECD 35 Europäische Kommission 12 Weltbank 11 World Bank 11 Edward Elgar Publishing 7 Gesellschaft für Öffentliche Wirtschaft 7 European Foundation for the Improvement of Living and Working Conditions 6 Frankreich / Commissariat Général du Plan 6 Gesellschaft für Öffentliche Wirtschaft / Wissenschaftlicher Beirat 6 National Bureau of Economic Research 6 Kanada / Task Force on Program Review 5 Europäischer Ausschuss der Regionen 4 Europäischer Wirtschafts- und Sozialausschuss 4 Friedrich-Ebert-Stiftung / Abteilung Wirtschafts- und Sozialpolitik 4 Organisation for Economic Co-operation and Development 4 Chartered Institute of Public Finance and Accountancy 3 Deutschland / Bundesministerium für Verkehr und Digitale Infrastruktur 3 Duncker & Humblot 3 Europarat 3 Nomos Verlagsgesellschaft 3 Asian Development Bank 2 Bucerius Law School 2 Denknetz <Körperschaft> 2 Deutscher Städtetag 2 Deutsches Institut für Entwicklungspolitik 2 Deutschland / Bundesministerium für Verkehr, Bau und Stadtentwicklung 2 Dänemark / Finansministeriet 2 European Centre of Public Enterprises 2 European Centre of Public Enterprises / Deutsche Sektion 2 European Institute of Public Administration 2 Europäische Kommission / Generaldirektion Presse und Kommunikation 2 Forschungs- und Beratungsstelle Arbeitswelt 2 Frankreich / Conseil Économique et Social 2 Fundusz Współpracy 2 Gewerkschaft Öffentliche Dienste, Transport und Verkehr 2 Great Britain / Department for Business, Enterprise and Regulatory Reform 2 Humboldt-Universität zu Berlin 2 Instytut Badań nad Gospodarka̜ Rynkowa̜ <Danzig> 2 International Centre of Research and Information on the Public and Cooperative Economy 2 Kammer für Arbeiter und Angestellte für Wien 2
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Published in...
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Public management review 54 International public management journal 50 International journal of public sector management : IJPSM 28 Policy research working paper : WPS 25 Policy, finance & management for public-private partnership 23 Working paper / National Bureau of Economic Research, Inc. 17 Annals of public and cooperative economics 15 CESifo working papers 15 Discussion paper / Centre for Economic Policy Research 15 Handbook of innovation in public services 15 Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung 15 Journal of public economics 14 Public performance & management review 14 Does decentralization enhance service delivery and poverty reduction? 13 World Bank E-Library Archive 12 World development : the multi-disciplinary international journal devoted to the study and promotion of world development 12 Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP 11 Economia pubblica : the Italian journal of public economics and law 10 Innovations in financing public services : country case studies 10 Oxford review of economic policy 10 Public service improvement : theories and evidence 10 Transfer : European review of labour and research ; quarterly review of the ETUI Research Department 10 Transforming public enterprise in Europe and North America : networks, integration and transnationalisation 10 Beiträge zur öffentlichen Wirtschaft 9 Connecting knowledge and performance in public services : from knowing to doing 9 Europa im Ausverkauf : Liberalisierung und Privatisierung öffentlicher Dienstleistungen und ihre Folgen für die Tarifpolitik 9 Sharper axes, lower taxes : big steps to a smaller state 9 CESifo Working Paper 8 Die Zukunft der öffentlichen Dienstleistungen : Referate einer vom Wissenschaftlichen Beirat der Gesellschaft für öffentliche Wirtschaft am 1./2. März 2006 in Machern (Sachs.) veranstalteten Tagung 8 Edward Elgar E-Book Archive 8 National tax journal 8 Regulation, deregulation and reregulation : institutional perspectives 8 Zeitschrift für Gemeinwirtschaft 8 Acta Universitatis Lodziensis / Folia oeconomica 7 Journal of public economic theory 7 Kom / Kommission der Europäischen Gemeinschaften 7 Managing organizational change in public services : international issues, challenges and cases 7 Public administration review : PAR 7 Public choice 7 Public personnel management 7
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Source
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ECONIS (ZBW) 3,440 USB Cologne (EcoSocSci) 76 EconStor 51 USB Cologne (business full texts) 13 OLC EcoSci 3 RePEc 3 ArchiDok 1
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Showing 1 - 50 of 3,587
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Delivering next-generation public services through mobile technology
Bajpai, Nirupam; Beriya, Abhishek; Biberman, John; … - 2022
With the ongoing dramatic drop in prices for smartphones in India and the broader developing world, new frontiers are opening up for the incorporation of mobile technology into public service delivery. Mobile services in the fields of education and health have already been widely disseminated,...
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Long-run effects of local government mergers on educational attainment and income
Sandsør, Astrid Marie Jorde; Falch, Torberg; Strøm, Bjarne - In: Oxford bulletin of economics and statistics 84 (2022) 1, pp. 185-213
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Do anti-corruption messages improve public service delivery? : insights from a lab-in-the-field experiment in Burundi
Falisse, Jean-Benoît; Leszczynska, Nastassia - In: The journal of development studies 58 (2022) 1, pp. 96-114
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Research ecosystem strengthening through the development of a public affairs index to support the devolved system of government in Kenya
Lutta, Paul; Naeku, Cecilia; Ngugi, Rose; Nguli, Judith; … - 2022
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Financing framework for local governments: diagnosis and change proposals
Karnowski, Jakub; Rzońca, Andrzej - In: Ekonomia i prawo 20 (2021) 4, pp. 797-812
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Innovation in the public services at the local and regional level
Đokić, Irena; Rašić, Ivana; Slijepčević, Sunčana - 2021
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Service public : weniger Staat - mehr privat
Quaderer, Doris; Lorenz, Thomas; Eisenhut, Peter - Stiftung Zukunft.li - 2021
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How to rebuild the quality of public services at the local government level during the Covid-19 pandemic from the transaction cost theory perspective
Balcerek-Kosiarz, Marta; Mikołajczyk, Magdalena - In: European research studies 24 (2021) 3, pp. 1020-1030
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Fiscal transparency and public service quality association : evidence from 12 coastal provinces and cities of China
Yang, Qiuxia - In: Journal of risk and financial management : JRFM 14 (2021) 1/13, pp. 1-14
This paper presents an evaluation index system of public service quality, which contains 35 indexes from the dimensions of the output and effect. Based on data from 2010 to 2017 in 12 coastal provinces and cities of China, this paper assesses public service quality by using the methods of...
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Public finance and service delivery : what's new, what's missing, what's next?
Miller, Mark; Hart, Tom; Hadley, Sierd - 2021
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Public service delivery in the Nordic region : an exercise in collaborative governance
Cedergren, Elin; Huynh, Diana; Kull, Michael; Moodie, John - 2021
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Regulation of digital platforms as infrastructures for services of general interest
Busch, Christoph - Friedrich-Ebert-Stiftung / Abteilung Wirtschafts- und … - 2021
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Gesellschaftlich notwendige Dienstleistungen im Wirtschaftskreislauf : Auswirkungen auf Entgelthöhen und regionale Disparitäten der Beschäftigung : Veröffentlichung im Rahmen des P...
Sonnenburg, Anja; Thobe, Ines; Wolter, Marc Ingo - 2021
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Citizen coproduction and social media communication : delivering a municipal government's urban services through digital participation
Cho, Wonhyuk; Melisa, Winda Dwi - In: Administrative Sciences : open access journal 11 (2021) 2, pp. 1-15
This study investigated how social media is used by a municipal government agency for communication of citizen coproduction initiatives, through social media content analysis of the government's official Twitter account. This article identified that the dominant form of social media coproduction...
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Agenda 2030 : how to reach the goals and measure success at the local level
Sánchez Gassen, Nora E.; Huynh, Diana N.; Penje, Oskar; … - 2021
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The DEA method and its application possibilities for measuring efficiency in the public sector : the case of local public employment services
Cichowicz, Ewa; Rollnik-Sadowska, Ewa; Dędys, Monika; … - In: Economies : open access journal 9 (2021) 2, pp. 1-13
Public Employment Services (PES) are identified as important institutions in the process of improving the match between supply and demand in the labor market, which, despite their importance, still do not achieve the desired efficiency. The indicated problem is partly due to the lack of...
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Public network leadership and the ties that lead
Cristofoli, Daniela; Trivellato, Benedetta; Sancino, … - In: Journal of management & governance 25 (2021) 1, pp. 251-274
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Evidence on economies of scale in local public service provision : a meta-analysis
Gómez-Reino, Juan Luis; Lago Peñas, Santiago; … - 2021
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Providers and profiteers : essays on profit and competition in the provision of public services
2021
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Decentralization for improving the provision of public services in developing countries : a critical review
Dick-Sagoe, Christopher - In: Cogent economics & finance 8 (2020) 1, pp. 1-13
Decentralisation, which sends power and resources from the Central to local governments, comes with several theoretical promises. One such promise is the improvement in local service provision. However, achieving these theoretical promises of decentralization has been a big challenge in most...
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Assessment of services rendered by a public organization to the citizen : the perspective of security in peacetime
Piotrowska-Trybull, Marzena; Jabłońska-Wołoszyn, Maria - In: European research studies 23 (2020) 4, pp. 623-637
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Value for money in organizations providing public education services and how to measure it
Štrangfeldová, Jana; Štefanišinová, Nikola - In: Naše gospodarstvo : NG 66 (2020) 2, pp. 62-70
The public has put increased pressure on organizations providing public services to demonstrate the most productive use of resources, with due regard for value received. Education is no exception. This study focus on the presentation and evaluation of public organizations (public grammar schools...
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Essenziell - der Service public in der Corona-Krise : Bilanz und Ausblick
Heim, Dore - Schweizerischer Gewerkschaftsbund - 2020
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Steuer- und Sozialpolitik: ein unterschätzter Beitrag zur sozialen Kohäsion
Burchi, Francesco; Strupat, Christoph; Schiller, Armin von - Deutsches Institut für Entwicklungspolitik - 2020
Soziale Kohäsion ist eine Voraussetzung für friedliche und wirtschaftlich erfolgreiche Gesellschaften. Die Frage, was Gesellschaften zusammenhält und welche Politik soziale Kohäsion stärkt, wird auf nationaler und internationaler Ebene immer prominenter diskutiert. In diesem Briefing Papier...
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Resetting normal: funding a thriving women's sector
Lahey, Kathleen - Canadian Women's Foundation; Ontario Nonprofit Network; … - 2020
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An analysis of the implementation of business process re-engineering in public services
Elapatha, Vishakha Wijeratne; Jehan, Shahzdah Nayyar - In: Journal of open innovation : technology, market, and … 6 (2020) 4/114, pp. 1-13
Sri Lankan public service apparatus has a long colonial heritage, and all of that has not been in line with the requirements of a 21st century public service expectations. However, the increasing societal pressure for the delivery of more modern public services has forced it to undergo a major...
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Towards sustainable cities : lessons from urban decentralization in India and Bangladesh
Bandyopadhyay, Simanti; Naher, Firdousi; Sharma, Aishna - 2020
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Consumer salience and quality provision in (un)regulated public service markets
Gu, Yiquan; Rasch, Alexander; Wenzel, Tobias - 2020
This paper examines the publication of quality indicators in service markets with public finance systems, such as education and healthcare markets. We provide a spatial model of product differentiation in which the reporting of such indicators increases consumers’ decision weight on quality...
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Local public finance dynamics and hurricane shocks
Jerch, Rhiannon; Kahn, Matthew E.; Lin, Gary C. - 2020
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Services publics, services au public et aménagement des territoires à l'heure du numérique
Kottelat, Yves; Molinoz, Patrick - Frankreich / Section de l'Aménagement Durable des … - 2020
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Does stewardship theory provide a viable alternative to control-fixated performance management?
Torfing, Jacob; Bentzen, Tina Øllgaard - In: Administrative Sciences : open access journal 10 (2020) 4/86, pp. 1-19
Stewardship theory provides an interesting alternative to agency theory, which in the recent New Public Management era supported the introduction of rigorous performance management systems based on generalized mistrust in and control of public employees. However, we lack empirical validation of...
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A benchmark for the performance of state-owned water utilities in the Caribbean
Burdescu, Ruxandra; Berg, Caroline H. van den; Janson, Nils - 2020
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Service process excellence in public services
Buics, László; Süle, Edit - In: Proceedings of the ENTRENOVA - ENTerprise REsearch … 6 (2020) 1, pp. 173-186
The goal of this paper is to create a comprehensive picture of the service process structure of a typical Hungarian Government Window, which functions as a one-stop shop service centre for administrative public services. The research is focusing on process management details regarding service...
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Efficiency of public service delivery : a post-ICT deployment analysis
Alahakoon, Mudalige Uthpala Indeelinie; Jehan, Shahzdah … - In: Economies : open access journal 8 (2020) 4/97, pp. 1-13
Since 2000, Sri Lanka has embarked upon a path towards digitalization of most of the government functions and the process of public service delivery in the country. The process started with several disjointed initiatives culminating by 2010 into a full-scale program funded by many international...
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Identity politics, clientelism, and public goods provision : heory and evidence
Ticku, Rohit; Venkatesh, Raghul S. - 2020
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Common Challenges for Socio-Economic Human Rights and Essential Public Services Provision
Hesselman, M.M.E. (Marlies) - 2020
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The case for universal basic services
Gough, Ian - In: LSE public policy review 1 (2020) 2, pp. 1-9
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Revenue collection and social policies : their underestimated contribution to social cohesion
Burchi, Francesco; Strupat, Christoph; Schiller, Armin von - Deutsches Institut für Entwicklungspolitik - 2020
Social cohesion is an important precondition for peaceful and economically successful societies. The question of how societies hold together and which policies enhance social cohesion has become a relevant topic on both national and international agendas. This Briefing Paper stresses the...
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Accounting and accountability for the digital transformation of public services
Agostino, Deborah; Bracci, Enrico; Steccolini, Ileana - In: Financial accountability and management 38 (2022) 2, pp. 145-151
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Strength in numbers? : understanding the effect of team-level PSM on team effectiveness
Breaugh, Jessica; Alfes, Kerstin; Ritz, Adrian - In: International public management journal 25 (2022) 1, pp. 65-85
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Leadership and public service motivation : a systematic synthesis
Hameduddin, Taha; Engbers, Trent - In: International public management journal 25 (2022) 1, pp. 86-119
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Citizen empowerment through digital transformation in government
Verma, Neeta (ed.) - 2022 - First edition
Digital transformation in government - a case study of India / Neeta Verma and G. Mayil Muthu Kumaran -- Digital empowerment of Indian agriculture / Ranjna Nagpal and Mala Mittal -- Healthcare for all through policies, platforms and innovations / Sunil Kumar, Naveen Kumar, Piyush Gupta, Tarun...
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The effects of fiscal decentralization on publicly provided services and labor markets
Giorcelli, Michela - 2022
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Probleme und Lösungsansätze landesrechtlicher Konnexitätsregelungen aus ökonomischer Perspektive
Köppen, Dominique - 2022
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Co-production "thinking" and performance implications in the case of separate waste collection
Landi, Stefano; Russo, Salvatore - In: Public management review 24 (2022) 2, pp. 301-325
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Assessing public services from the citizen perspective : what can we learn from surveys?
Clifton, Judith; Fernández-Gutiérrez, Marcos; … - In: Journal of economic policy reform 25 (2022) 1, pp. 1-8
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Public service evolution in the 15 post-Soviet countries : diversity in transformation
Baĭmenov, Alikhan (ed.); Liverakos, Panos (ed.) - 2022
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"Explain, but make no excuses" : service recovery after public service failures
Döring, Matthias - In: Public management review 24 (2022) 5, pp. 799-817
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Total quality management and sustainability in the public service sector : the mediating effect of service innovation
Khan, Mehmood; Ajmal, Mian - In: Benchmarking : an international journal 29 (2022) 2, pp. 382-410
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Public service performance from the perspective of marketing and innovation capabilities
Stocker, Fabricio; Toaldo, Ana Maria Machado - In: Public management review 24 (2022) 4, pp. 558-578
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