Businesses apply many management philosophies aiming to manage processes effectively, eliminate bottlenecks and improve their process performance. The most important of these philosophies are the Theory of Constraints and the Six Sigma. These are used separately in process improvement and...

This paper underlines the concept of the organization of information as a process and attempts to understand how information is organized for storage and retrieval. It examines a similar concept of Knowledge Organization (KO) and argues that though Information organization (IO) is a process much...

The unprecedented availability of data, along with the growing variety of software packages to visualize it, presents both opportunities and challenges for operations management (OM) research. OM researchers typically use data to describe conditions, predict phenomena, or make prescriptions...

This paper shows how strategic planning may function as a conflict-mediating routine. We conducted a five-year case study in a large financial services joint venture firm co-owned by a Latin American state bank and a European multinational financial company. The controlling companies have...

While batch processes are ubiquitous across industries, there is little understanding of the determination of the capacity (i.e., the maximum long-term output rate) of such processes. In this paper, we consider processes with collaboration (activities may require multiple resources...

The business continuity of the gig economy is strongly driven by the operator's ability to manage the maturity of business processes. Moreover, projects in the gig economy are risky due to the lack of monitoring and involvement of actors' profiles. When business processes become mature as the...

Process-Driven Applications (PDA) combine Business Process Management and less-code approaches. They are typically based on executable process models, human tasks, and adapter code to external software services. Process data is shared across these artifacts, managed by a process engine....

Agile Prozesse und zertifizierte Managementsysteme wirken anfänglich wie ein Widerspruch, insbesondere hinsichtlich der Steuerung des Prozessverlaufs sowie der Kontrolle beabsichtigter Ergebnisse. Doch ein wissenschaftlicher Blick auf etablierte Formen der Prozesssteuerung legte im Rahmen einer...

Purpose: This paper proposes model-based standard times estimates, using multiple linear regression, nonlinear optimization, and fuzzy systems in four real cases assembly lines. The work includes a description of the models and a comparison of their performance with values obtained using the...

Purpose: Official trip is one of the common business processes carried out by every organization, including educational institutions. However, in its implementation, there are various kinds of obstacles that have an impact on the lack of effectiveness and efficiency of the system, in terms of...

Purpose: This study aimed at implementing lean six sigma to evaluate the productivity and manufacturing waste in the production line of a paper company Methodology/Approach: The study is a case study in nature. The method illustrates how lean six sigma (LSS) is used to evaluate the existing...

Because most competition matters are resolved in proceedings entirely before a national competition authority, a company accused of an infringement, despite its potential liability for a large fine, may not receive the due process protections associated with judicial proceedings

The future would see more women venturing into areas traditionally dominated by men. This will lead to income generation and greater sense of fulfillment among women. In almost all the countries, governments are providing special provisions for women’s development and efforts are being made to...

When both husband and wife work in BPO, the husband’s job usually takes priority in case of transfer or overseas assignments, which means that the wife must forego opportunities or else they have to live apart. To address the gender issues at work place of BPOs organizations, there is need to...

This paper examines the important features of Total quality Management and its relative importance and its impact on manufacturing. TQM variables are identified for effective implementation with example. There has been particular interest of quality in manufacturing to avoid delays and save...

The rudiments and repercussions of the transformative global economy have reshaped the Service Management industry and other developed economies. Business process innovation using Lean Six Sigma (LSS) methodology has long been considered to improve service quality, process efficiency, and...

The object of research is the process of forming a collective expert assessment with increased reliability in making management decisions in business structures by an expanded team of experts. One of the most problematic places in the expert assessment of management decisions is the complexity...

In today's hyper-competitive manufacturing world, the rapidly changing landscape has put new demands on organizations, and they need to reinvent themselves by injecting new strategies in order to stay ahead of the competition. Therefore, to achieve world-class performance and competitiveness in...

The goal of this paper is to create a comprehensive picture of the service process structure of a typical Hungarian Government Window, which functions as a one-stop shop service centre for administrative public services. The research is focusing on process management details regarding service...

The conversation and modernization of the public sector is the ground of the good government and good governess. In our research, we examine a public service process of the Hungarian public sector. Our goal was to visualize the complex procedure as a whole (contact affair procedures in case of...

The Industry 4.0 and business intelligence era, in which automation and data exchange in manufacturing technologies becomes a prerequisite. Therefore, companies aspiring for achieving competitive advantage need to be updated with the latest technologies. Enterprise Resource Planning (ERP)...

Corona Virus Disease 2019 (known as COVID-19) was first born in Wuhan, China during the end of the year 2019, it was being said that the pandemic spread in this city. Some countries had first infected in this disease, such as Thailand, Japan, South Korea, Singapore, Vietnam, Taiwan, and the...

Business Process Reengineering (BPR) is the cutting-edge trend in contemporary business. It is a tool, a method or practice to attain radical improvement in various dynamic environments. The main aim of development of this scale “BPR Application Scale (BPRAS)” was to study about the...

This exploratory qualitative single case study discusses the benefits and process improvements pertinent to enterprise resource and planning (ERP) projects. The study was conducted in a Canadian case organization in the oil and gas industry that includes twenty participants from four project...