The growing popularity of smartphones and the proliferation of technology have accelerated the development of the digital payment industry. Fintech enables customers to access financial services more efficiently and faster than traditional business, especially during the COVID-19 pandemic due to...

Currently, most traditional banks provide digital services and the government encourages people to use cashless payments in their everyday life, particularly during the pandemic when the demand for avoiding physical encounters is getting higher. There is a growing trend in the development of...

The financial-technology industry has recently attracted the attention of many sectors. The financial-technology industry designs new and unusual technological financial services in many areas. It combines technology with finance and provides an alternative to the traditional financial system....

Financial inclusion, defined as the adequate access and usage of formal financial services to improve people’s lives, is a crucial area for the economic development of a country through its various angles. This paper analyzes the impact of selected FinTech companies on financial inclusion in...

Chen et al. (2021) show that almost one-third of First Nations band offices in Canada are within 1 kilometre (km) of an automated banking machine (ABM) or financial institution (FI) branch and more than half are within 5 km. Further, over three-quarters of band offices are within 20 km of an ABM...

The market for payments is an important two-sided one, where consumers benefit from increased merchant acceptance of payment cards and vice versa. The dependence between the decisions that are made on each side of the market results in various network externalities that are often discussed but...

We ask whether epidemic exposure leads to a shift in financial technology usage and who participates in this shift. We exploit a dataset combining Gallup World Polls and Global Findex surveys for some 250,000 individuals in 140 countries, merging them with information on the incidence of...

Technology is emerging as an as an important banking mode for customers, and although almost all the banks in India are offering Internet Banking, India faces problems related to the digital divide, e-frauds, and high rates of interest, amongst other things. This is causing concern in banks,...

Turkey's e-commerce market is rapidly expanding, and the country is ranked first in the world in monthly mobile purchases. The purpose of this study is to determine the factors that influence the adoption of online payments systems among the customers of a Turkish bank during the COVID-19...

This note examines the implications of digital innovation for market structure and attendant policies, including financial and competition regulation. There have been several surveys of regulatory responses. This note takes a step back, to look at what the economic theory of banking and...

This research focuses on factors affecting the acceptance of internet banking among users at Kurdistan International Bank and Cihan Bank, The problem of this research is represented in how we can describe factors affecting the acceptance of internet banking among users in studied organizations,...

The basic aim of this empirical research study is to examine the determining factors of consumer patronage in choosing an online banking outlet. This empirical research efforts to recognize those factors associated with the bank shortlisting process of online customers. The determining factors...

The study aims to investigate the users’ satisfaction of e-banking services in Nepal. The study identified that the e-banking attributed to motivate e-consumers to use e-banking service. The study argues that e-banking security and personalization has positive significant effect on customer...

On September 24, 2019, the Governor of the People’s Bank of China, Yi Gang, said at an event celebrating the 70th anniversary of the People’s Republic of China that the People’s Bank of China has made positive progress in research on digital currencies. The People’s Bank of China plans...

The latest advancement in financial technology has posed unprecedented challenges for incumbent banks. This paper analyzes the implications of these challenges on bank competitveness, and explores the factors that could support digital advancement in banks. The analysis shows that the...

We are in a digital era. Internet banking has been increasingly offered by banks (through simple websites and easy-to-use mobile apps) and demanded by customers for managing their own finances without going to the physical branch. The availability of this new channel to interact with financial...

This chapter aims to analyze the regulation of robo-advisors in mainland China and give suggestions for its future development. In recent years, the Chinese government has set the development of smart finance as one of the economic policy priorities, including robo-advisors which rely on...

This paper is concentrated on researching and expanding thoughts about different ideas identified with Electronic Payment Systems (EPS) or commonly known as Mobile-Based Payment System including its favorable circumstances, difficulties, and security contemplations. The proposed paper...

With the rapid formation of cooperative relationship between Internet finance and traditional banks, it opens up the channels of volatility spillover between them. We study the direction of volatility spillover between Internet finance and banks by the Diebold-Yilmaz volatility spillover index...

This study is the first to examine whether the performance of credit rating, one of the most important data-based decision-making of banks, can be improved by using system log data that is extensively accumulated inside the bank for system operation. This study uses the log data recorded for the...

The purpose of this study is to examine the effect of financial inclusion, supported by digital technology development on income inequality, poverty, and banking stability in ASEAN’s emerging countries. This study employs the Generalized Method of Moment (GMM) and Generalized Least Square...

This research examines the significance of facilitating conditions towards intentions and actions of digital banking adoption in the context of Sri Lankan commercial banks. The sample was drawn from the students of the University of Kelaniya, who possess digital banking facilities. Duly...

Technology has enabled transformation in banking. In the development of Indian Economy, the Banking sector plays a very important and crucial role. With the use of technology there had been an increase in penetration, productivity and efficiency. Commercial Banks in India are now becoming a one...

Objective - The objective of this study is to determine the process that takes place in the employment of financial technology in the financial services industry. It is of utmost important that FinTech firms and commercial banks understand the predictors that can influence their consumers'...

The 2020 COVID-19 pandemic and the social distancing measures implemented to stop its spread will leave its mark on people, industries, and government policies long after the disease's health risk recede. One of the industries that has been transformed is financial services. As the pandemic...

This paper studies the role of trust in incumbent lenders (banks) as an entry barrier to emerging FinTech lenders in the credit markets. The empirical setting exploits the outburst of the Wells Fargo scandal as a negative shock to the trust in banks. Using a difference-in-differences framework,...

For financial institutions mobile banking has represented a breakthrough in terms of remote banking services. However, many customers remain uncertain due to its security. Therefore, improving the comprehension of the residents‟ reasons and methods of using bank sites, including their...

The share of households using mobile banking has increased from 16% to 28% between 2014 and 2019. Using data across all census tracts between 2014 and 2019, we investigate the incidence of mobile banking and its relationship with traditional brick-and-mortar bank branches. First, we document...

Banking industry is advancing rapidly across the globe. With technology affecting all spheres of life, banking industry too has not been left behind. Today, majority of the banks are offering Internet banking features and services to their customers that are standardized in nature. To become...

E-Banking is another territory which develops at an exceptional rate and it has turned in to a really overall marvel offering accommodation, adaptability and intuitiveness for shoppers. The financial division in India has been various changes, throughout the years. The banks have started to...

Indian banking sector act as a backbone of the Indian economy. Most of the banks are offering contemporary services to its customers. Every bank is trying to maximize its profit by offering superior online services. An empirical study has been conducted to check the perception and satisfaction...

This paper brings out the impact of use of e-delivery channels on the employee productivity and branch productivity of commercial banks in India. The commercial banks are divided into five broad groups- Foreign banks, Nationalized banks, New Private banks, Old Private banks, SBI and its...

Nowadays, Internet Banking can help the customer to manage their account anytime and anywhere on their devices or mobile phone, the customer can simply log into the internet banking service in any bank they like. This study attempts to explore the effects of different key factors influencing the...

The purpose of this study is to examine the impact of the financial technology (fintech) services provided by banks on their performance. We also investigate the influence of fintech firms' growth (as competitor firms) on banks' financial performance. We extend our analysis to investigate the...

Constructing a novel micro-geographic individual-level data set, we study the relevance of shoe-leather costs on cash withdrawals. An unexplored issue in the literature is the consistent estimation of the marginal effect of travel distance on withdrawals when a fraction of unobserved withdrawals...

We study the impact fintech startups have on the performance and the default risk of traditional financial institutions. We find a positive relationship between fintech startup formations and incumbent institutions' performance for the period from 2005 to 2018 and a large sample of financial...

As observed in many countries, mobile banking can revolutionize the practice of payment transactions. This is especially true for developing countries, where mobile banking has the potential to open non-cash banking services to the unbanked. However, unlike in countries like Kenya and Ghana, in...