Die Servicequalität hat sich in den meisten Dienstleistungssektoren als der bedeutendste Erfolgs- und Wettbewerbsfaktor herausgestellt. Das Management der Servicequalität stellt sich dabei als eine weitgehend unerforschte und komplexe Gestaltungsaufgabe dar, besonders wenn mehrere...

In der Bundesrepublik Deutschland stoßen Industrieansiedlungen oft auf den Widerstand der Bevölkerung. Bei der Akzeptanz einer Ansiedlung sind von den Bürgern subjektiv wahrgenommene Risiken und Nutzen der Ansiedlung von erheblicher Bedeutung. In einer Fragebogenstudie haben wir untersucht,...

Agricultural, quality agro-food, supply-chain and rural districts were introduced by Italian law in 2001. With reference to European structural policies, especially rural development policy, and to the districts' originality and relationship to the LEADER method and programmes, we wonder whether...

Introduction: the art of engineering prosperity in unlikely places -- The tyranny of litanies -- Unpleasant truths about institutional and financial development -- The economics of chance: policy prescriptions as laundry lists -- The mechanics of failure and the secrets of success -- Ambitious...

We ask whether local agglomeration affects how recessions impact on entrepreneurship by comparing the probability of being an entrepreneur before and after the Great 2008 Recession in local labour markets where industrial districts are present and in comparable areas. Using Italian Labour Force...

This paper evaluates the effect of the French enterprise zone program on residents of these deprived neighborhoods. A second contribution is the evaluation of the composition effects in the zones and of externalities on the neighbors of the enterprise zones. The third contribution is the...

The aim of the present research is to participate to the recently resurged debate on cluster life cycle theory among scholars of New Evolutionary Geography and Industrial Economics, starting from the seminal contributions of Menzel and Fornhal (2010). Authors pointed out how the very cluster...

In this paper, we investigate the use of interactive effect or linear factor models in regional policy evaluation. We contrast treatment effect estimates obtained by Bai (2009)'s least squares method with the popular difference in differences estimates as well as with estimates obtained using...

In this paper, we investigate the use of interactive effect or linear factor models in regional policy evaluation. We contrast treatment effect estimates obtained by Bai (2009)'s least squares method with the popular difference in difference estimates as well as with estimates obtained using...

This paper uses regression discontinuity design to provide quasi-experimental estimates of the impact of a tax credit program targeted at rural areas in France, including corporate and payroll tax exemptions. We find no impact of the program on total employment or the number of businesses, and...

The studies of Giacomo Becattini concerning the notion of the "Marshallian industrial district" have led a revolution in the field of economic development around the world. The paper offers an interpretation of the methodology adopted by Becattini. The roots are clearly Marshallian. Becattini...

This paper assesses the influence of spatial heterogeneity on the choice of entry modes by multinational enterprises (MNEs). We claim that the location of the target firm influences the choice of partial ownership, i.e., an MNE's choice to maintain a local partner. MNEs normally execute partial...