Many job posts require one to display emotions specified by organisational standards. Such work is referred to as emotional labour (EL) and consists in producing particular emotional reactions in contacts with a customer as well as suppressing the actual emotional reactions that could be seen...

Hintergrund: Es verlassen zunehmend mehr Menschen den Beruf vorzeitig aufgrund psychischer Erkrankungen (z.B. Burnout). Gleichzeitig sinkt die Arbeitsfähigkeit des Personals mit dem Alter. Im Kontext des demografischen Wandels weisen diese beiden Punkte auf die Bedeutung der BGF hin. Eine hohe...

Psychological demands in the workplace play an essential role and are intensively discussed in society, science and practice. However, managers' health has not received much attention in the discussion so far. This is particularly surprising since managers play an important role not only for...

Machine generated contents note: Our Acknowledgements Beth's Acknowledgements Aliza's Acknowledgements Foreword Introduction The Vision Why We Wrote This Book What You'll Learn In This Book PART 1 Revitalize Yourself CHAPTER 1 The Problem Why Nonprofit Professionals Burn Out When Work and Life...

The burnout syndrome was identified by Freudenberger in 1974, as a condition of fatigue or frustration that takes place for the dedication to a reason; it forms of life or relation that does not produce the awaited effort. The Burnout is characterized by emotional weariness, depersonalization...

Servant leadership is thought to encourage socially responsible and moral behaviors. In the present article, we test the positive relationship between servant leadership and employees' psychological health. We argue that servant leadership is positively related to employees' health because...

Previous research has examined burnout and work engagement as a function of demands and resources at work. Yet we know little about the ways in which these are determined by people's social experience as a member of their workgroup as shaped, in particular, by leaders' management of shared...