This study was inspired by the desire to contribute to literature on performance management from the context of a developing country. The guiding research questions were: How do managers use performance information in decision making? Why do managers use performance information the way they do?...

Supervisors occupy central roles in production and performance monitoring. We study how heterogeneity in performance evaluations across supervisors affects employee and supervisor careers and firm outcomes using data on the performance system of a Scandinavian service sector firm. We show that...

In Europe's digital policy, digital managerialists, digital frontrunners, and digital convergers have emerged as coalitions among EU member states. This paper lays a focus on their stances on digital-policy reform and on their own understanding of the costs and benefits of the growth of the...

Machine generated contents note: Acknowledgments About the Authors About Miller Heiman Group About CSO Insights Part One Introduction Chapter 1 The Science of Selling Part Two Laying the Foundation Chapter 2 The Many Facets of Sales Force Enablement Chapter 3 The Customer's Path Chapter 4 The...

Performance management: an introduction -- What is performance management? -- The rise of performance management -- Theory and performance management -- Organizational goals and objectives -- Introduction to organizational strategy -- Competitive strategy -- Organizational structure --...

The argument in a nutshell -- Recurring flaws --The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and...

Preface -- Introduction -- Laying the foundation -- The role of analyst -- The role of intervention specialist -- The role of change manager -- The role of evaluator -- Trends and their implications for HPI -- Transforming the training department into an HPI function -- Building your competence...

Introduction -- Uncovering the hidden asset -- An overview of data -- Common categories of business data -- Taking a value-based approach to data management -- Some current thinking on the value of business data -- Some business reasons to perform a data valuation -- The open framework for data...

Wenig ist für Regierungen moderner Demokratien von grösserer Bedeutung, als gegenüber ihren Bürgern Rechenschaft über die von ihnen erbrachten Leistungen abzulegen. Die Nützlichkeit des sogenannten Performance Management ist daher unumstritten. Doch während in einigen Politikbereichen die...

Im Rahmen des Forschungsprojektes MitCSR wurden sechs Fallstudien ausgearbeitet, die der Frage nachgingen, welche Wirkung Corporate Social Responsibility auf die Rekrutierung und Bindung von Mitarbeitern hat. Für die Erhebung der Wirkung wurden die Einflussfaktoren CSR-Performanz und...

In der Literatur, die sich auf Strategisches Performance Management in kleinen und mittleren Unternehmen (KMU) bezieht, wird die positive Auswirkung dieses Managementansatzes auf den Unternehmenserfolg hervorgehoben. Allerdings basiert diese Einschätzung überwiegend auf Erzählungen oder...