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  • Search: subject_exact:"Dienstleistungsinnovation"
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Year of publication
Subject
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Dienstleistungsinnovation 678 Service innovation 674 Innovation 247 Dienstleistung 207 Innovationsmanagement 196 Innovation management 188 Services 180 Dienstleistungssektor 159 Service industry 153 Produktentwicklung 87 New product development 82 Deutschland 71 Germany 70 Kundenintegration 69 Customer integration 67 Dienstleistungsqualität 57 Service quality 57 Business services 52 Unternehmensdienstleistung 52 Bundling strategy 47 Dienstleistungsmanagement 47 Leistungsbündel 47 Service management 47 Business model 46 Geschäftsmodell 46 service innovation 45 Betriebliche Wertschöpfung 44 Value creation 44 Beziehungsmarketing 37 Relationship marketing 37 USA 37 United States 37 Gesundheitswesen 36 Product design 35 Produktgestaltung 35 Service-Dominant Logic 35 Service-dominant logic 35 Digitalisierung 34 Health care system 33 Enterprise architecture 31
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Online availability
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Undetermined 249 Free 71
Type of publication
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Article 457 Book / Working Paper 221
Type of publication (narrower categories)
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Article in journal 255 Aufsatz in Zeitschrift 255 Aufsatz im Buch 206 Book section 206 Collection of articles of several authors 54 Hochschulschrift 54 Sammelwerk 54 Case study 38 Fallstudie 38 Thesis 33 Graue Literatur 27 Non-commercial literature 27 Aufsatzsammlung 18 Arbeitspapier 17 Working Paper 17 Konferenzschrift 8 Forschungsbericht 7 Collection of articles written by one author 4 Conference proceedings 4 Lehrbuch 4 Sammlung 4 Handbook 3 Handbuch 3 Textbook 3 Amtliche Publikation 1 Article 1 Conference paper 1 Einführung 1 Konferenzbeitrag 1 Ratgeber 1 Systematic review 1 Übersichtsarbeit 1
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Language
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English 535 German 147 French 1
Author
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Edvardsson, Bo 11 Witell, Lars 10 Leimeister, Jan Marco 9 Gallouj, Fai͏̈z 8 Gustafsson, Anders 8 Kowalkowski, Christian 8 Fuglsang, Lars 7 Kristensson, Per 7 Banerji, Rukmini 6 Berry, James 6 Beverungen, Daniel 6 Bruhn, Manfred 6 Djellal, Faridah 6 Duflo, Esther 6 Hadwich, Karsten 6 Husen, Christian van 6 Kannan, Harini 6 Maglio, Paul P. 6 Möslein, Kathrin 6 Patrício, Lia 6 Scupola, Ada 6 Shotland, Marc 6 Spohrer, James C. 6 Walton, Michael 6 Banerjee, Abhijit V. 5 Freitag, Mike 5 Kindström, Daniel 5 Mukerji, Shobhini 5 Pfannstiel, Mario A. 5 Sangiorgi, Daniela 5 Sørensen, Flemming 5 Thomas, Oliver 5 Trischler, Jakob 5 Candi, Marina 4 Colurcio, Maria 4 Fowler, Kendra 4 Gebauer, Heiko 4 Jonas, Julia M. 4 Krcmar, Helmut 4 Lapenta, Francesco 4
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Institution
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Springer Fachmedien Wiesbaden 19 Springer International Publishing 3 Christian-Albrechts-Universität zu Kiel 2 Edward Elgar Publishing 2 Erasmus Research Institute of Management 2 Fachtagung Modellierung <2016, Karlsruhe> 2 IGI Global 2 Springer-Verlag GmbH 2 Universität Bremen 2 Baden-Württemberg / Ministerium für Wirtschaft, Arbeit und Wohnungsbau 1 Books on Demand GmbH <Norderstedt> 1 Center for Leading Innovation & Cooperation 1 De Gruyter Oldenbourg 1 Deutschland / Bundesministerium für Bildung und Forschung 1 Dienstleistungstagung <8, 2010, Berlin> 1 Europäische Kommission / Gemeinsame Forschungsstelle 1 Fachtagung Modellierung <2010, Klagenfurt> 1 Frankfurter Allgemeine Buch 1 Fraunhofer-Institut für Systemtechnik und Innovationsforschung 1 Friedrich-Alexander-Universität Erlangen-Nürnberg 1 Helmut-Schmidt-Universität 1 ICServ <5., 2017, Wien> 1 IESS <5., 2014, Genf> 1 Institut für Angewandte Innovationsforschung e.V. an der Ruhr-Universität Bochum 1 Kassel University Press GmbH 1 NMP-Verlag 1 National Bureau of Economic Research 1 National Science Foundation 1 Ruhr-Universität Bochum / Lehrstuhl für Industrial Sales Engineering 1 Springer Gabler <Firma> 1 Springer Science + Business Media LLC 1 Technische Universität Berlin / Universitätsbibliothek 1 Universität Bayreuth 1 Verlag Dr. Kovač 1 ZIEL - Zentrum für Interdisziplinäres Erfahrungsorientieres Lernen <Augsburg> 1 epubli GmbH 1
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Published in...
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The service industries journal 19 Designing for service : key issues and new directions 16 Journal of business research : JBR 16 An introduction to industrial service design 14 Research 13 Service innovation : novel ways of creating value in actor systems 13 SpringerLink / Bücher 13 Research methods in service innovation 12 Innovating for trust 11 Innovating in practice : perspectives and experiences 11 Service business model innovation in the healthcare and hospital management : models, strategies, tools 11 Journal of service management 9 Springer eBook Collection 9 International journal of services technology and management 8 Journal of service research : JSR 8 The journal of business & industrial marketing 8 Industrial marketing management : the international journal for industrial and high-tech firms 7 Service Engineering internationaler Dienstleistungen : [services made in Germany] 7 The journal of product innovation management : an international publication of the Product Development & Management Association 7 Public management review 6 Handbook of service science ; [Vol. 1] 5 Service business 5 Service design and delivery 5 Springer eBook Collection / Business and Management 5 Edward Elgar E-Book Archive 4 European review of service economics and management 4 Forum Dienstleistungsmanagement 4 Geschäftsmodelle - Wertschöpfung - Transformation 4 Journal of open innovation : technology, market, and complexity 4 Journal of service research 4 Service science, management and engineering : education for the 21st Century 4 The journal of services marketing 4 Dienstleistungsmodellierung 2010 : interdisziplinäre Konzepte und Anwendungsszenarien ; [die Tagung fand am 24. März 2010 an der Alpen-Adria-Universität Klagenfurt, Österreich, im Rahmen der Konferenz "Modellierung 2010" statt] 3 Dienstleistungsmodellierung : Methoden, Werkzeuge und Branchenlösungen 3 Driving service productivity : value-creation through innovation 3 ERIM report series research in management 3 HMD : Praxis der Wirtschaftsinformatik 3 International journal of contemporary hospitality management 3 International journal of hospitality management 3 Journal of service theory and practice 3
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Source
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ECONIS (ZBW) 676 EconStor 2
Showing 1 - 50 of 678
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Unfolding the simple heuristics of smart solution development
Huikkola, Tuomas; Kohtamäki, Marko; Rabetino, Rodrigo; … - In: Journal of service management 33 (2022) 1, pp. 121-142
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Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon; D'Lima, Danielle; Sheringham, Jessica; … - In: Public management review 24 (2022) 7, pp. 1075-1099
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Design for experience : a public service design approach in the age of digitalization
Trischler, Jakob; Westman Trischler, Jessica - In: Public management review 24 (2022) 8, pp. 1251-1270
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Prosumerism and energy sustainability
Korsnes, Marius; Labanca, Nicola; Campos, Inês; … - Europäische Kommission / Gemeinsame Forschungsstelle - 2022
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Invigorating care farm ecosystem based on public service innovation : case of South Korea
Lee, Hodong; Kim, Bo-Young - In: Administrative Sciences : open access journal 12 (2022) 2, pp. 1-19
Recently, the importance of care farming has been emphasized worldwide for the purpose of public health and healing, and, in particular, discussions on innovative transformation and expansion of the care farm ecosystem have continued in terms of convergence of agriculture and welfare. This study...
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Hackathons for driving service innovation strategies : the evolution of a digital platform-based ecosystem
Kamariotou, Maria; Kitsios, Fotis - In: Journal of open innovation : technology, market, and … 8 (2022) 3, pp. 1-16
Despite the fact that hackathons and digital innovation contests have emerged as substantial intermediaries in open innovation and entrepreneurship, knowledge about how hackathons and digital innovation contests impact innovation in cities is restricted. There is also a scarcity of models that...
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Using information-seeking argument mining to improve service
Skiera, Bernd; Yan, Shunyao; Daxenberger, Johannes; … - In: Journal of service research 25 (2022) 4, pp. 537-548
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Iterative uncertainty reduction in multi-actor smart service innovation
Poeppelbuss, Jens; Ebel, Martin; Anke, Jürgen - In: Electronic markets : EM ; the international journal of … 32 (2022) 2, pp. 599-627
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Service design in healthcare : a segmentation-based approach
Engström, Jon; Norin, Olof; De Gosson de Varennes, Serge; … - In: Journal of service management 33 (2022) 6, pp. 50-78
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Nachhaltige Mobilität und innovative Geschäftsmodelle
Doll, Claus; Krauss, Konstantin - Fraunhofer-Institut für Systemtechnik und … - 2022 - Stand: Februar 2022
Die Studie verfolgt das Ziel, das Marktumfeld, Angebote und Erfahrungen geteilter Mobilitätsdienste in Deutschland zu analysieren, sowie Szenarien bis zum Jahr 2030 zu entwickeln. Der analytische Teil fasst den aktuellen Stand des Wissens zu geteilten Mobilitätsdiensten zusammen. Der...
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Indicators used to measure service innovation and manufacturing innovation
Taques, Fernando Henrique; López, Manuel G.; Basso, … - In: Journal of innovation & knowledge : JIK 6 (2021) 1, pp. 11-26
Innovation can be a source of competitive advantage for companies, either through the improvement of methods and techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly important to measure innovation and discuss the results...
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An innovation intermediary for Nairobi, Kenya : designing student-centric services for university-industry collaboration
Koria, Mikko; Osorno, Roberto Hinojosa; Telalbasic, Ida; … - In: African journal of science, technology, innovation and … 13 (2021) 6, pp. 671-683
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Dimensionality and consequences of service innovation : an empirical study of hospitality industry
Rouf Bhat, Dada Ab; Sharma, Vivek - In: Cogent business & management 8 (2021) 1, pp. 1-17
Based on service dominant logic (SDL) and resource-based view (RBV), this study investigates the impact of service innovation-underlying dimensions, namely, technological innovation, organizational innovation and human capital innovation on market performance and employee productivity in the...
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Key factors of service design methodology for manufacturing servitization
Kwon, Hyeog-in; Baek, Bo-Hyun; Jeon, Yong-Su; Kim, Ye-Lin; … - In: Cogent business & management 8 (2021) 1, pp. 1-25
With progressions in technology and high demand for value, business model designs based on cooperative systems are essential for innovative manufacturing servitization. Previous studies, which focused on product innovation or specific industries, either lacked standardized steps or promoted...
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DESERV IT : a method for devolving service tasks in IT services
Baer, Florian; Sandkuhl, Kurt; Leyer, Michael; Lantow, … - In: Business & information systems engineering 63 (2021) 4, pp. 419-439
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Service ecosystem design : propositions, process model, and future research agenda
Vink, Josina; Koskela-Huotari, Kaisa; Tronvoll, Bård; … - In: Journal of service research 24 (2021) 2, pp. 168-186
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Strategic service innovation : a human-centered mixed-methods approach
Krüger, Nicolai - 2021
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Designing industrial companies' procedural backbone to master digital service innovation : a dynamic capabilities perspective
Blum, Christoph K. W. - 2021
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For service innovation : some arguments in favor of services and innovation in services
Djellal, Faridah; Gallouj, Camal; Gallouj, Fai͏̈z - In: Debating Innovation : Perspectives and Paradoxes of an …, (pp. 183-202). 2023
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Against service innovation : why service innovation is not sustainable
Witell, Lars; Snyder, Hannah; Carlborg, Per - In: Debating Innovation : Perspectives and Paradoxes of an …, (pp. 203-219). 2023
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Human-Centered Service Design for Healthcare Transformation : Development, Innovation, Change
Pfannstiel, Mario A. (ed.) - 2023
Chapter 1. Bridging the Health Gap: Human-centered Approaches to Connect Clinical and Com-munity Care (Patricia Alafaireet) -- Chapter 2. The Change from Leadership to Leader-shift, The human-centered service design approach requires new leadership competencies in the health system (Karin...
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Marketing inclusive banking services to financially vulnerable consumers : a service design approach
Ofori-Okyere, Isaac; Edghiem, Farag; Kumah, Seyram Pearl - In: The journal of services marketing 37 (2023) 2, pp. 232-247
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Service innovation strategic consensus : a lesson from the Islamic banking industry in Indonesia
Muafi; Diamastuti, Erlina; Pambudi, Argo - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 11, pp. 401-411
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Employees’ Service Innovation Behavior and New Service Development in Four- and Five-Star Hotels
Al-Ababneh, Mukhles M. - 2020
This study aims to explore the impact of Employee Service Innovation Behavior (ESIB) on New Service Development (NSD) among hotels' employees. A research model was proposed in which one hypothesis was developed. The empirical data were collected from employees who are working in four- and...
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Does Telecommuting Kill Service Innovation?
Sarbu, Miruna - 2020
Telecommuting is one of the most popular flexible work arrangement nowadays. It can give employees the autonomy to decide when, where, and how to work and, as a consequence, employees have a lot of unstructured time to work and think. This boosts the creativity of employees and might result in...
Persistent link: https://ebtypo.dmz1.zbw/10012837766
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Management of ICCT Underlying Technologies used for Digital Service Innovation
Aithal, P. S. - 2020
Information Communication and Computation Technology (ICCT) also called as Digital Technology and is considered as a general purpose universal technology due to its ability to solve many problems in the human society related to basic needs, advanced wants, and dreamy desires. In this chapter,...
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Open innovation competency of design enterprises to outsourcing service
Hong, Kunyoung; Kim, Boyoung - In: Journal of open innovation : technology, market, and … 6 (2020) 2/36, pp. 1-14
Recently many enterprises have been in need of design outsourcing services through which they can form creative ideas and innovations. In this respect, the innovation competency of design consulting firms is unprecedentedly regarded as a deciding competitive edge. This study examines the effects...
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How to innovate the service design of leisure farms : the innovation of sustainable business models
Lin, Mengyi; Li, Fu-Yuan; Ji, Zhe - In: Journal of open innovation : technology, market, and … 6 (2020) 3/45, pp. 1-17
There is extensive academic literature about service satisfaction, business performance analysis, and management research of leisure farms, but there are still many problems and room for development on how to create customer journey maps for diversified leisure farms and also on service...
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Service innovation tools : a literature review
Cavalcante, Marcia Beatriz; Hidalgo Nuchera, Antonio; … - In: International journal of innovation : IJI journal 8 (2020) 2, pp. 276-304
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Towards a longitudinal outlook on industry transition management
Shum, Kwok L.; Kodama, Fumio; Shibata, Tomoatsu - In: Journal of open innovation : technology, market, and … 6 (2020) 3/79, pp. 1-18
Innovation has been and continues to be an important theme in management literature, and almost any improvement upon the status quo could be regarded as some sort of innovation. Such an improvement could be made in terms of an increase of efficiency for an existing process or the creation of...
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Strategische Ausrichtung bedeutender Anbieter von Internetplattformen
Liebe, Andrea; Lennartz, Jonathan; Arnold, René - 2020
Google, Apple, Facebook und Amazon (kurz: GAFA) stehen bereits seit einiger Zeit im Fokus der öffentlichen Debatte. Gemeinsam ist diesen vier Konzernen, dass sie global agieren und ihre Geschäftstätigkeit weit über ihre ursprünglichen Geschäftsfelder hinaus ausgedehnt haben. Die...
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Professional service innovation in digitalization
Goto, Masashi - 2022
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Product and service innovation in Portugal : patterns and specificities
Costa, Vianey Oliveira; Rocha, Raquel Rodrigues; Silva, … - In: International journal of innovation science 14 (2022) 1, pp. 21-39
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Digital service innovation : a paradigm shift in technological innovation
Opazo-Basáez, Marco; Vendrell-Herrero, Ferran; … - In: Journal of service management 33 (2022) 1, pp. 97-120
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Different roles, different strokes : how to leverage two types of digital platform capabilities to fuel service innovation
Wang, Yonggui; Tian, Qinghong; Li, Xia; Xiao, Xiaohong - In: Journal of business research : JBR 144 (2022), pp. 1121-1128
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The role of meaning in service innovation : a conceptual exploration
Kustrak Korper, Ana; Holmlid, Stefan; Patrício, Lia - In: Journal of service theory and practice 32 (2022) 2, pp. 179-198
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Introducing a sensemaking perspective to the service experience
Kemppainen, Tiina; Uusitalo, Outi - In: Journal of service theory and practice 32 (2022) 2, pp. 283-301
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Value co-creation on a shared healthcare platform : impact on service innovation, perceived value and patient welfare
Akter, Shahriar; Babu, Mujahid Mohiuddin; Hossain, Md Afnan - In: Journal of business research : JBR 140 (2022), pp. 95-106
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Case study of sustainable service design in the hospitality industry
Chen, Yi-An; Chen, Chun Liang - In: Chinese management studies 16 (2022) 1, pp. 162-196
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Resource integration capabilities to enable platform complementarity in healthcare service ecosystem co-creation
Pikkarainen, Minna; Kemppainen, Laura; Xu, Yueqiang; … - In: Baltic journal of management : BJM 17 (2022) 5, pp. 688-704
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Creating value in servitization through digital service innovations
Raddats, Chris; Naik, Parikshit; Bigdeli, Ali Ziaee - In: Industrial marketing management : the international … 104 (2022), pp. 1-13
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Enhancing IT industry employees’ service innovation performance : antecedents and outcomes of service innovation engagement
Pai, Peiyu; Tsai, Hsien-Tung; Zhong, Jun-Yu - In: European journal of marketing 56 (2022) 8, pp. 2455-2483
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Measuring the dimensions of quality in service innovation : a dynamic capability and organisational competency perspective
Babaei, Mohsen; Aghdassi, Mohammad - In: Total quality management & business excellence 33 (2022) 4, pp. 434-466
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Key challenges and opportunities of service innovation processes in technology supplier-service provider partnerships
Homayounfard, Amir; Zaefarian, Ghasem - In: Journal of business research : JBR 139 (2022), pp. 1284-1302
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Die Sharing Economy im Tourismus : Einfluss der Persönlichkeit auf die Nutzung von digitalen Plattformen zur Unterkunftsvermittlung
Schietzel-Kalkbrenner, Jennifer M. - 2022
Einführung in die Thematik -- Vermittlungsplattformen für Privatunterkünfte in der Sharing Economy -- Theoretischer Bezugsrahmen zur Erklärung der Akzeptanz von Privatunterkunftsvermittlern -- Empirie- und theoriegeleitete Modellierung der Akzeptanz von Privatunterkunftsvermittlern --...
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Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona; Lehto, Xinran Y. - In: International journal of hospitality management 104 (2022), pp. 1-11
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Designing energy solutions : a comparison of two participatory design approaches for service innovation
Willmott, Taylor Jade; Hurley, Erin; Rundle-Thiele, Sharyn - In: Journal of service theory and practice 32 (2022) 3, pp. 353-377
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Enabling service innovation and firm performance : the role of co-creation and technological innovation in the hospitality industry
Bhat, Dada Ab Rouf; Sharma, Vivek - In: Technology analysis & strategic management 34 (2022) 7, pp. 774-786
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Managing design for innovative new products and services
Nakata, Cheryl; Bahadir, S. Cem - In: The journal of business strategy 43 (2022) 5, pp. 275-282
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Combining strategies for high service productivity with successful service innovation
Hofmeister, Johannes; Schneider, Malte H. G.; Kanbach, … - In: The service industries journal 42 (2022) 11/12, pp. 948-971
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