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  • Search: subject_exact:"Dienstleistungssektor"
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Year of publication
Subject
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Dienstleistungssektor 14,176 Service industry 13,109 Innovation 1,445 Industrie 1,442 Dienstleistung 1,358 Manufacturing industries 1,347 Deutschland 1,336 Dienstleistungsqualität 1,329 Service quality 1,326 Services 1,227 Germany 1,138 Dienstleistungshandel 981 Trade in services 972 Theorie 947 Theory 934 Produktivität 917 Productivity 888 Unternehmensdienstleistung 857 Business services 843 Innovationsmanagement 757 Beziehungsmarketing 755 Relationship marketing 754 Innovation management 719 Indien 659 EU-Staaten 655 Welt 648 USA 647 India 646 World 639 EU countries 628 Consumer behaviour 621 Konsumentenverhalten 621 Wirtschaftswachstum 607 United States 594 Kundenzufriedenheit 557 Strukturwandel 557 Customer satisfaction 555 Economic growth 555 Firm performance 522 Unternehmensperformance 521
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Online availability
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Undetermined 3,378 Free 2,893 CC license 212 Digitizable 5
Type of publication
All
Article 8,125 Book / Working Paper 5,769 Journal 282
Subcategories
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Article in journal 6,248 Book section 1,539 Working paper 1,278 Government document 441 Statistics 302 Proceedings 273 Case study 179 Report 57 Textbook 34 Handbook 19 Literature review 18 Guidebook 13 Review 11 Reference work 6 Glossary included 4 Biography 2 Annual report 1
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Language
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English 11,094 German 2,098 French 282 Spanish 159 Undetermined 130 Italian 110 Russian 96 Polish 63 Portuguese 29 Swedish 28 Dutch 27 Hungarian 24 Finnish 22 Czech 18 Danish 15 Slovak 15 Ukrainian 10 Malay (macrolanguage) 9 Norwegian 8 Bulgarian 7 Arabic 6 Romanian 6 Thai 6 Chinese 6 Afrikaans 5 Korean 5 Slovenian 5 Japanese 4 Modern Greek (1453-) 3 Croatian 3 Lithuanian 2 Serbian 2 Azerbaijani 1 Valencian 1 Estonian 1 Indonesian 1 Albanian 1 Turkish 1
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Author
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Gallouj, Faïz 52 Mattoo, Aaditya 50 Hoekman, Bernard M. 42 Daniels, Peter W. 39 Kaiser, Ulrich 36 Rubalcaba-Bermejo, Luis 36 Wirtz, Jochen 36 Corsten, Hans 35 Djellal, Faridah 33 Cuadrado Roura, Juan R. 31 Miles, Ian D. 29 Talib, Faisal 28 Edvardsson, Bo 26 Görg, Holger 26 Witell, Lars 26 Rahman, Zillur 25 Bosch, Gerhard 24 Bruhn, Manfred 24 Bryson, John R. 24 Falk, Martin 21 Findlay, Christopher 21 Gornig, Martin 21 Ghani, Ejaz 20 Gössinger, Ralf 20 Audretsch, David B. 19 Kowalkowski, Christian 19 Nerb, Gernot 19 Petit, Pascal 19 Philippe, Jean 19 Savona, Maria 18 Gupta, Poonam 17 Gustafsson, Anders 17 Hipp, Christiane 17 Morikawa, Masayuki 17 Qureshi, M. N. 17 Schettkat, Ronald 17 Büttgen, Marion 16 Evangelista, Rinaldo 16 Fiorini, Matteo 16 Kox, Henk L. M. 16
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Institution
All
OECD 49 National Bureau of Economic Research 40 Europäische Kommission / Statistisches Amt 31 UNCTAD 28 Europäische Kommission 16 Edward Elgar Publishing 15 Organisation for Economic Co-operation and Development 15 Springer Fachmedien Wiesbaden 14 Deutsches Institut für Wirtschaftsforschung 13 World Bank 13 USA / Bureau of the Census 12 Zentrum für Europäische Wirtschaftsforschung 11 Centre on Transnational Corporations 10 European Commission / Statistical Office of the European Communities 10 Österreichisches Institut für Wirtschaftsforschung 10 IGI Global 9 International Trade Centre 9 Malaysia / Jabatan Perangkaan 9 Thailand / Samnakngān Sathiti hǣng Chāt 9 Asian Development Bank 8 Institut national de la statistique et des études économiques <Frankreich> 8 Nordrhein-Westfalen / Landesamt für Datenverarbeitung und Statistik 8 Allgemeines Treuunternehmen 7 Deutschland / Statistisches Bundesamt 7 European Commission / Joint Research Centre 7 Macau / Direcção dos Serviços de Estatística e Censos 7 Statistik Austria 7 World Trade Organization 7 European Commission / Directorate-General for Economic and Financial Affairs 6 European GNSS Supervisory Authority 6 Frankreich / Commissariat Général du Plan 6 Weltbank 6 Christian-Albrechts-Universität zu Kiel / Institut für Weltwirtschaft 5 European Commission / Directorate-General for the Information Society and Media 5 Europäische Gemeinschaften / Kommission 5 Europäische Kommission / Generaldirektion Wirtschaft und Finanzen 5 Fraunhofer-Institut für Systemtechnik und Innovationsforschung 5 Friedrich-Ebert-Stiftung 5 Instytut Ekonomiky <Kiew> 5 Nomos Verlagsgesellschaft 5
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Published in...
All
The service industries journal 284 The journal of services marketing 128 Journal of business research : JBR 114 Journal of service management 87 SpringerLink / Bücher 78 Service business 70 Journal of retailing and consumer services 65 International journal of production economics 61 International journal of hospitality management 57 Industrial marketing management : the international journal for industrial and high-tech firms 54 Journal of service research 52 Journal of service research : JSR 52 Discussion paper series 48 European journal of operational research : EJOR 42 International journal of services technology and management 42 The journal of business & industrial marketing 41 Discussion paper 40 NBER working paper series 39 Structural change and economic dynamics : SC+ED 39 Working paper 38 International journal of services and operations management 37 Regional studies 35 Total quality management & business excellence 35 Policy research working paper : WPS 32 International journal of contemporary hospitality management 31 International journal of services, economics and management 31 Research policy : policy, management and economic studies of science, technology and innovation 29 The handbook of innovation and services : a multi-disciplinary perspective 29 ifo Schnelldienst 29 NBER Working Paper 28 Ifo Schnelldienst 27 Springer eBook Collection 27 Technological forecasting & social change : an international journal 27 ZEW discussion papers 27 International journal of services and operations management : IJSOM 26 Discussion paper / Centre for Economic Policy Research 25 KIET Industrial economic review 25 RIETI discussion paper series 25 Services marketing quarterly 25 The world economy : the leading journal on international economic relations 25
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Source
All
ECONIS (ZBW) 13,428 USB Cologne (EcoSocSci) 415 EconStor 249 RePEc 46 ArchiDok 17 OLC EcoSci 15 Other ZBW resources 4 BASE 2
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Showing 1 - 50 of 12,816
 
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Företagens prispåslag och deras bidrag till högre priser 2019-2023
2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015616725
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Measuring services complexity: a novel machine learning approach using U.S. input-output data
Picasso, Santiago - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015611687
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Exploring the relationship between creativity and organisational resilience in service organisations
Paulikienė, Birutė; Šimanskienė, Ligita; … - 2026
In the contemporary dynamic world, where unforeseen situations are increasingly routine for organisations and the successful integration of new technologies is inevitable, creativity and resilience have emerged as essential characteristics of modern organisations. To explore the links between...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015612355
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Humanizing the customer experience with AI chatbots : a study in the food services industry toward achieving SDG 11 and SDG 12
Hitti, Sandreen; Ramadan, Alaaeddine - 2026
This study explores how AI chatbots in the food service industry can enhance customer experience while contributing to SDG 11 (Sustainable Cities and Communities). It also examines how collaborations between AI developers, restaurants and sustainability-focused organizations can drive...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015616452
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Services Competitiveness for Growth and Jobs in Indonesia
Lakatos, C.; Valiant, I.; Pasha, M. - 2026
Indonesia’s services sector has emerged as a key driver of economic growth and employment. Services have also been the driving force of global trade and investment. Advances in technology are expected to further improve the tradability of services, creating new opportunities for Indonesia....
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015597463
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Aggregate employment and the rise of services across time and countries
Duarte, Margarida; Restuccia, Diego - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015589421
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Aggregate Employment and the Rise of Services across Time and Countries
Duarte, Margarida; Restuccia, Diego - 2026
Book / Working Paper
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A framework to assess services as a driver for economic growth and structural transformation
Dinh, Hinh-truong - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015591957
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A comparative study on energy service policy development and effectiveness in China and United States
Wen, Yutong; Huang, Xinying; Zheng, Saina; Yuan, Jingfeng; … - 2026
The prominence of Energy Performance Contracting (EPC) has grown particularly dramatically in recent years, prompting countries to enact policies aimed at fostering wider EPC adoption and backing up the growth of Energy Service Companies (ESCOs). However, the effectiveness of these overarching...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015603731
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Productivity premium of firms engaged in offshoring and service trade with China : evidence from a survey of Japanese firms
Tomiura, Eiichi; Kuwahata, Hiroyuki - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015603861
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Urban-biased structural change
Wong, Horng Chern; Novy, Dennis; Perroni, Carlo; Chen, … - 2026
Using French micro-data, we show that rapid structural transformation in densely populated cities is driven by the expansion of large tradable services firms and the departure of large manufacturing firms. This reallocation is accompanied by sharply rising house prices but without a compensating...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015605963
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Importance of continuous improvement and emerging technologies on service sector in firms in an emerging economy
Bernal-Torres, César A.; Paipa, Luis; Jarrah-Nezhad, Yavar - 2026
Purpose: This study examines the impact of continuous improvement practices and emerging technologies on business performance in the service sector of an emerging economy. It seeks to identify whether these factors contribute positively to competitiveness and how their effects compare to...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015627287
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Role of external corporate social responsibility towards task performance : unveiling serial mediation of organizational pride and affective commitment
Yasmeen, Irum; Ahmed, Alia; Rehman, Mehvish Fazal-ur- - 2026
The importance of CSR is undeniable-it serves as a powerful driver that boosts both employee performance and overall organizational success. Extensive research is found in literature on CSR and its several dynamics related to the performance. Therefore, the objective of the study is to...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015628761
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Regulation and growth reloaded : Lessons from 25 years of retail trade and professional services reforms
Andrews, Dan - 2026
After decades of weak productivity growth across the OECD, understanding how regulation in market services affects economic performance has become a policy priority. This paper exploits a new OECD dataset covering regulatory policies in retail trade and professional services across 15 OECD...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015629070
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Theory, practice and strategy of integrated development between the modern service industry and modern agriculture
Zhixiong, Du; Lu, Qianwen - 2026
The Fourth Plenary Session of the 20th Central Committee of the Communist Party of China proposed "to enhance the integration level of modern services with advanced manufacturing and modern agriculture." The integration of modern services with modern agriculture serves as the primary driver...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015639225
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Technology convergence: the new logic for competitive advantage : insight report
2026
Technology convergence is changing how competitive advantage is created. As technologies increasingly combine, the opportunity is no longer just identifying promising pairings, but scaling them for real-world use. This second edition of the Technology Convergence Report shifts focus from where...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015640054
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Should we stay or should we go? : firms' decision on services mode of supply
Breinlich, Holger; Magli, Martina - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015642015
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Should we stay or should we go? : firms’ decision on services mode of supply
Breinlich, Holger; Magli, Martina - 2024
Book / Working Paper
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Should we stay or should we go? : firms' decision on services mode of supply
Breinlich, Holger; Magli, Martina - 2024
Book / Working Paper
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Customer obsession, innovation, and service quality : shaping strategy in Taiwan firms
Ta, Hong Ngoc; Chang, Chia-Hua - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015643339
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Artificial intelligence as a strategic lever for enhancing performance in service sector supply chains : a systematic literature review
Badre, El Mehdi; Sidouna, Slimane; Chahbar, Hind; … - 2026
Purpose - this study was undertaken through a systematic literature review to iden-tify the central role of Artificial Intelligence (AI) in improving supply chain performance across all service sectors. Research methodology - a dual methodological approach was used involving both quantitative...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015644472
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Beefing up the service sector : commodity export booms and production network spillovers
Amodio, Francesco; Chiovelli, Giorgio; Frache, Serafin - 2026
We show that commodity export booms can propagate up the value chain, reshape production networks, and drive growth and transformation in the service sector. We study Uruguay's beef export boom to China in the 2010s, combining customs, firm-to-firm transactions, employer-employee, and balance...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015656419
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Beefing up the service sector : commodity export booms and production network spillovers
Amodio, Francesco; Chiovelli, Giorgio; Frache, Serafin - 2026
Book / Working Paper
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Agglomeration and firm-level productivity in African cities
Visagie, Justin; Turok, Ivan - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015652081
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Toward U.S. trade in services by state : exploratory results of a survey-based approach for selected services and intellectual property
Wingo, Scott - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653342
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Multinationals and structural transformation
Alviarez, Vanessa; Chen, Cheng; Pandalai-Nayar, Nitya; … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653620
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Innovation readiness through grassroots service design : translating field evidence into a portable service chair
Han, Cheng-Ting; Lin, Hsin-mei; Chen, Ching-Yun - 2026
Drawing on mobile foot reflexology in Taiwan, this article examines innovation readiness in small-scale wellness services where formal R&D resources, standardized workstations, and organizational support systems are limited. It conceptualizes readiness as a staged service-design condition...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653720
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An analytical framework for optimizing task scheduling and routing in internet installation services
Kotekangpoo, Apicha; Siriruk, Pavee - 2026
The growing demand for internet installation services in Thailand has led to persistently full schedules, resulting in delays beyond standard working hours or task cancellations. These delays stem from inefficient scheduling, which results in unbalanced task distribution, varying task...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654231
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Servicification in global value chains and services trade restrictions in Asian economies
Taguchi, Hiroyuki; Lar, Ni - 2026
Global value chains have recently changed structurally ("servicification")-that is, service sectors' involvement in global value chain processes has become more intensive. We quantify services trade restrictions' contribution to underdevelopment of global value chain servicification across Asian...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015633863
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Continuity and change : the employment orientation of contemporary marginalised working-class young men
Gater, Richard - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666614
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Lay moralities of young workers and the moral economy of service labour
Farrugia, David - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666641
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Depreciation and services trade : the evidence from Japan
Neeraj, B. R.; Trofimov, Ivan D. - 2026
This study aims to examine the effects of currency depreciation and volatility on services trade balance and trade partner concentration and dynamics in Japan at a disaggregated level over the 2006M01 to 2023M09 period.It applies linear and non-linear autoregressive distributed lag models and...
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Brexit and the services trade : a longitudinal analysis
Du, Jun; Shepotylo, Oleksandr - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670841
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Open science : a review of Its effectiveness and implications for service research
Van Vaerenbergh, Yves; Hazée, Simon; Zwienenberg, Thijs J. - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670747
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An inconvenient truth : understanding service inconvenience in digital platforms
Amat-Lefort, Natalia; Barnes, Stuart J. - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670752
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A snapshot of innovation in the Philippine services sector : findings from the 2021 survey on innovation activities of establishments
Serafica, Ramonette B.; Oren, Queen Cel. A. - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675971
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AI in service design : a new framework for hybrid human–AI service encounters
Mortati, Marzia; Freitas, Giovanna Viana Mundstock - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670798
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Enhancing digital services trade : the case of the People's Republic of China
Avendano, Rolando; Nordås, Hildegunn Kyvik - 2026
This paper studies the drivers of trade in services with a focus on the People's Republic of China (PRC). It explores how the digital transformation of services has made services more easily tradable across borders and the policies that facilitate or hinder services trade. The paper starts with...
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China's services transformation and the local services trap
Dinh, Hinh-truong - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015671919
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Capital deepening and employment dynamics in UK information-intensive services : evidence from SVAR analysis
Chan, Yiu-Fai; Bheekee, Yuvraj V. - 2026
This paper documents a fundamental sectoral divergence in capital-employment relationships using UK quarterly data (2014Q1-2024Q4, N = 44). While manufacturing automation studies consistently find negative employment effects, we show that information-intensive service sectors (SIC J: Information...
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Adapting to learn and learning to adapt : how professional service firms organize for ambidextrous learning
Jonsson, Anna; Kronblad, Charlotta; Pemer, Frida - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016059153
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Do service bundlers and non-bundlers perceive switching barriers differently?
Tesfom, Goitom - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016059210
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The contribution of communication to employee satisfaction in service firms : a causal configurational analysis
Curado, Carla; Henriques, Paulo Lopes; Jerónimo, … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016073696
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The rebranding process in service organizations : influence patterns of core service characteristics
Novaković, Nebojša; Spajić, Jelena; Hiršenberger, Helena - 2026
Rebranding has emerged as a complex organizational phenomenon, particularly in service contexts where value is created through interactive and process-based relationships. Despite extensive research in branding, the role of core service characteristics in shaping the rebranding process remains...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016070628
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Understanding and characterizing South Africa's services sector exports
Steenkamp, Francois; Kurasha, Isaac; Orffer, Carla; … - 2026
This paper examines the performance and composition of South Africa's services exports and use economic complexity and relatedness metrics to identify future services export diversification opportunities. South Africa's services exports have underperformed in relation to global and domestic...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016072520
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Sustainable development goal for decent work in East Asia : a focus on the services sector
Kuźnar, Andżelika - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653735
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Unwrapping generative AI paradigms for product and service innovation differentiation
Shonubi, Ololade A. - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016081581
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Economic growth, service sector, and urbanization effects on environmental degradation in Uzbekistan : evidence from ARDL analysis
Achilova, Firuza; Rizaev, Nurbek; Xolmurotov, Fozil; … - 2026
Balancing economic growth with environmental sustainability remains a serious challenge for many transition economies. This study analyzes the relationship between economic growth, service sector expansion, urbanization, and environmental degradation in Uzbekistan. Employing yearly temporal...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016087284
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Regressive deconcentration and knowledge-intensive business services : new evidence for the Brazilian regional development agenda
Giovanini, Adilson; Pereira, Wallace Marcelino - 2026
By introducing the concepts of regressive deconcentration and polarized residual spatial diffusion, this study advances the debate on regional development strategies in emerging economies and highlights the intertwined role of deindustrialization and Knowledge-Intensive Business Services (KIBS)...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016090679
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Sectoral shock transmission in euro area services inflation
Pavlič, Domen - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016092010
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Services-led growth in the context of de-industrialization : opportunities for structural transformation and job creation in South Africa
Asmal, Zaakhir; Rooney, Christopher - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016090288
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Shocking a CEO : economic disintegration and executive compensation in manufacturing and services firms
Görg, Holger; Merchán, Federico - 2026
This paper uses the Brexit referendum in 2016 as a quasi-natural experiment to estimate the effect of an exogenous negative shock to globalization on executive compensation for German companies listed in the DAX and MDAX stock indices. We show that it matters whether they work for firms...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016093972
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Interaktionsarbeit in der Tagesreinigung : Weiterbildungsbedarf durch neue Arbeitsanforderungen in der Reinigung
Ansorge, Viveka - 2025
Tagesreinigung ist eine zeitlich anders organisierte Form der Unterhaltsreinigung, die die Tätigkeit in der Gebäudereinigung attraktiver machen kann. Mit wachsendem Kund*innen-Kontakt entstehen neue Anforderungen. Weiterbildungen z.B. zu Sozialkompetenz und Arbeitsorganisation, die in der...
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Interaktionsarbeit in der Tagesreinigung: Weiterbildungsbedarf durch neue Arbeitsanforderungen in der Reinigung
Ansorge, Viveka - 2025
Book / Working Paper
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Job-related stress, employee embeddedness, and hedonic workplace well-being : a study of employees in knowledge-intensive services in Vietnam
Le Nguyen Hau; Nguyen, Khanh-Ngoc - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015617978
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