Purpose: This paper presents the concept of an Employee Suggestion System (ESS) that integrates a strategy originated from Neuro-Linguistic Programming with application in Coaching (Disney Strategy) to face the human challenges of Industry 4.0. Design/methodology/approach: A four-phase...

Background: This paper examines factors influencing kaizen adoption in project management teams, emphasizing agile methods, employee engagement, organizational culture, and effective communication. Objectives: The aim of the research was to explore LS Retail employees' experiences with kaizen...

On the one hand, web-based idea management platforms such as IdeaScale, Spigit, and BrightIdea can be used to facilitate the sharing of ideas and insights from existing EU and international cohorts of relevance to COVID-19. These platforms can be used to capture ideas from the experts,...

Psychology studies have for some time shown that, as humans, we tend to recognise the ownership of ideas and that the unauthorised use of others’ ideas is frowned upon (Olson and Shaw, 2011). Morally, a person is often said to have a natural right to the product of their brain (Vaver, 1990)....

Background: This study aims to analyze the relationship between lean practices and orga- nizational performance in a public institution, specifically, a military organization. Methods: The research has a quantitative approach with a descriptive character, having as a sample the members of a...

Purpose - This study aims to examine the impact of implementing target costing and continuous improvement techniques in industrial companies operating in southern Palestine on achieving sustainable competitive advantage (SCA). The study mainly assesses the level of application of these...

Background: Nowadays, as a result of globalization, markets are more competitive, and customers are more demanding. To respond to these challenges, organizations must develop mechanisms for continuous improvement in order to eliminate waste and increase the efficiency and effectiveness of...

The study has been aimed to know the impact of Employee Empowerment on CI of health care between hospitals (government and private). The required data for the purpose of this study were collected by a questionnaire designed on the basis of related practices. It consisted of 73 items divided into...

COVID-19 forced governments and organizations to navigate unchartered waters and shift to remote work to prevent its spreading, aiming to be resilient and maintain their sustainability. Recent research showed that COVID-19 impacted employees' engagement and emotions. As every crisis is unique...

In this paper the virus theory is applied to gain insight into the intra-organizational diffusion and evolution of the Balanced Scorecard. The study draws on longitudinal data about the use of the Balanced Scorecard in a Norwegian bank, by interviews with managers and rich internal documents....

Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess the effect of middle managers' ambidexterity, continuous improvement and organizational agility on the business performance within the manufacturing and service industries.Design/methodology/approach:...

Background: Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives: This paper aims to propose a kaizen measuring system by integrating a Balanced Scorecard (BSC) and...

Cover -- Half Title -- Title -- Copyright -- Contents -- About this Publication -- Foreword -- Acknowledgements -- Section 1 Introduction to Lean Thinking -- 1 Introducing the Problem and What's Not Working -- 1.1 What's Not Working -- 1.2 Fundamental Problems with the Day-to-Day Work -- 2...

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Contents -- About the Authors -- 1. Analyzing the Situation -- 1.1. Introduction -- 1.2. Evaluating the Current Situation -- 1.3. Defining the Target Situation -- 1.4. Gap Analysis -- 2. Improvement Areas -- 2.1. Introduction...

This chapter explores the right to continuous improvement of living conditions as a response to poverty. Specifically, this chapter addresses several conceptual issues which stem from the right. These issues are the baseline from which improvement must be made, the limits on continuity of...

Can artificial intelligence (AI) uncover new ideas? As machines are learning fast and becoming increasingly intelligent, can AI not only automate the production function of goods and services, but also of ideas? Economic growth arises from people creating ideas, and thus an affirmative answer to...

Web-based idea management systems (IMS) have helped many organisations to adapt their creativity processes to the new way of working in response to the global pandemic. IMS provide a systematic and manageable idea generation and evaluation process in the virtual environment. Many well-known...

The purpose of this paper is to create and test an idea management sequence framework to reinvent or redefine the value proposition. Idea management with sequencing activities must be considered as a systematic managerial process and should not be confused with the occasional result of an...