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Year of publication
Subject
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Gastronomie 3,883 Restaurant industry 3,879 Consumer behaviour 1,476 Konsumentenverhalten 1,476 Dienstleistungsqualität 665 Service quality 665 Customer satisfaction 603 Kundenzufriedenheit 603 USA 398 United States 392 Beziehungsmarketing 369 Relationship marketing 369 Food 276 Lebensmittel 263 Tourismus 187 Tourism industry 185 Tourismuswirtschaft 185 Eating habit 184 Ernährungsverhalten 184 Hotel industry 184 Hotellerie 184 Tourism 184 Coronavirus 179 Gaststätte 173 Emotion 161 Gastgewerbe 161 Restaurants 151 Deutschland 150 Hospitality industry 150 Restaurant 147 Firm performance 146 Unternehmensperformance 146 Viral marketing 146 Virales Marketing 146 Holiday behaviour 145 Urlaubsverhalten 145 Brand management 142 Markenführung 142 Theory 141 Theorie 140
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Online availability
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Undetermined 1,698 Free 754 CC license 107 Digitizable 5
Type of publication
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Article 3,068 Book / Working Paper 924 Journal 49
Subcategories
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Article in journal 2,720 Book section 232 Working paper 186 Case study 58 Proceedings 31 Statistics 26 Government document 23 Textbook 18 Guidebook 6 Annual report 5 Handbook 4 Glossary included 3 Report 3 Law 1 Newspaper 1 Review 1
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Language
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English 3,606 German 275 Undetermined 97 French 24 Ukrainian 11 Polish 10 Hungarian 5 Spanish 5 Italian 4 Malay (macrolanguage) 3 Croatian 2 Russian 2 Turkish 2 Afrikaans 1 Belarusian 1 Bulgarian 1 Finnish 1 Korean 1 Norwegian 1 Romanian 1 Slovenian 1 Albanian 1 Serbian 1 Swedish 1
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Author
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Jang, Soocheong 74 Lee, Seoki 48 Han, Heesup 26 Luca, Michael 26 DiPietro, Robin B. 25 Mattila, Anna S. 24 Koh, Yoon 21 Krueger, Alan B. 21 Line, Nathaniel D. 20 Jin, Ginger Zhe 19 Cho, Meehee 18 Kim, Seongseop 18 Kim, Woo Gon 17 Lynn, Michael 16 Hänssler, Karl Heinz 15 Kim, Jong-Hyeong 15 Guéguen, Nicolas 14 Hanks, Lydia 14 Jacob, Céline 14 Lee, Jungmin 14 Sharma, Amit 14 Song, Hanqun 14 Wong, IpKin Anthony 14 Alonso, Abel Duarte 13 Campbell, Jeffrey R. 13 Neumark, David 13 Ryu, Kisang 13 Bruwer, Johan 12 Gautier, Erwan 12 Hua, Nan 12 Hwang, Jinsoo 12 Hwang, Johye 12 Hyun, Sunghyup Sean 12 Kim, Eojina 12 Lu, Lu 12 Okumus, Bendegul 12 Jeong, EunHa 11 Lee, Kyuho 11 Park, Kwangmin 11 Bonn, Mark Andrew 10
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Institution
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National Bureau of Economic Research 39 Bundesverband der Systemgastronomie 5 Čerkasʹkyj deržavnyj technolohičnyj universytet 5 Books on Demand GmbH <Norderstedt> 4 De Gruyter Oldenbourg 4 International Labour Office 3 Malaysia / Jabatan Perangkaan 3 Baden-Württemberg 2 Deutscher Hotel- und Gaststättenverband / Fachabteilung Systemgastronomie 2 Devlet İstatistik Enstitüsü 2 EFTHEIA 2 European Foundation for the Improvement of Living and Working Conditions 2 European Labour Authority 2 Nordrhein-Westfalen 2 Nordrhein-Westfalen / Landesamt für Datenverarbeitung und Statistik 2 OECD 2 Philippinen / National Statistics Office 2 Ungarn / Központi Statisztikai Hivatal 2 Verlag Dr. Kovač 2 "Społem Zwia̧zek Spółdzielni Spożywców" 1 ATOUT France <Paris> 1 Alabama Highway Research Group 1 Australia Japan Research Centre 1 BBG - Consulting Kreuzig GmbH <Düsseldorf> 1 Baden-Württemberg / Statistisches Landesamt 1 Basque Culinary Center 1 Bayern / Staatsministerium für Landesentwicklung und Umweltfragen 1 Betriebsberatung-Gastgewerbe-GmbH <Düsseldorf> 1 Block House Restaurantbetriebe AG 1 Bon appétit Group 1 Bundesverband der Deutschen Volksbanken und Raiffeisenbanken 1 Canada / Dept. of Manpower and Immigration / Program Development Service / Research Branch 1 Catering Trade Working Party, Ministry of Food 1 Compagnie Internationale des Wagons-Lits et du Tourisme <Paris> 1 Cornell University / School of Hotel Administration 1 Culinary and Wine Tourism Conference <2015, Wien> 1 Culinary and Wine Tourism Conference <6., 2024, Krems an der Donau> 1 DeVere Group <Warrington> 1 Department of Statistics 1 Deutscher Hotel- und Gaststättenverband 1
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Published in...
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International journal of hospitality management 585 International journal of contemporary hospitality management 198 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 114 Journal of hospitality marketing & management 82 Tourism management : research, policies, practice 55 Journal of hospitality and tourism insights 51 Journal of travel and tourism marketing 39 NBER working paper series 39 Tourism economics : the business and finance of tourism and recreation 37 Journal of retailing and consumer services 36 The Cornell hospitality quarterly 35 Journal of business research : JBR 27 Working paper / National Bureau of Economic Research, Inc. 27 The service industries journal 26 NBER Working Paper 24 Tourism management perspectives : TMP 24 Modernes Verpflegungsmanagement : best practices für Individual-, Gemeinschafts- und Systemgastronomie 21 Tourism and hospitality research : THR 21 Asia Pacific journal of marketing and logistics 19 Journal of revenue and pricing management 19 Cogent business & management 18 Cornell hospitality quarterly : CQ 18 Applied economics 15 Food and wine events in Europe : a stakeholder approach 15 Service business 15 Total quality management & business excellence 15 Food policy : economics planning and politics of food and agriculture 14 The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators 13 Tourism and hospitality research : the surrey quarterly review 13 Journal of food products marketing 12 Journal of international food & agribusiness marketing 12 The journal of services marketing 12 Management science : journal of the Institute for Operations Research and the Management Sciences 11 Tourism analysis : an interdisciplinary tourism & hospitality journal 11 Advances in hospitality and leisure 10 Global business and finance review 10 International journal of revenue management : IJRM 10 Journal of economic behavior & organization : JEBO 10 Applied economics letters 9 Discussion paper series 9
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Source
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ECONIS (ZBW) 4,004 USB Cologne (EcoSocSci) 37
Showing 1 - 50 of 3,824
 
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From consumer-centric innovation to sustainable restaurant performance : a study of strategic capability integration in an emerging market context
Juliana, Juliana; Hubner, Ira Brunchilda; Lemy, Diena … - 2026
Increasing pressure for innovation-driven competitiveness requires hospitality firms to integrate technological capability, market intelligence, and customer-focused innovation into coherent strategic configurations. However, prior research has largely examined these capabilities separately,...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654958
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Downstream food waste in restaurant supply chains : behavioural drivers and implications for sustainable logistics in a Mediterranean context
Karra, Maria; Koumpoti, Antonia; Saridi, Marina; … - 2026
Background: Food waste at the consumption stage creates inefficiencies in food supply chains, with restaurants acting as downstream nodes where consumer behaviour affects operations. This study examines the behavioural drivers of plate waste in restaurants in Greece, within a Mediterranean...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015655260
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Humanizing the customer experience with AI chatbots : a study in the food services industry toward achieving SDG 11 and SDG 12
Hitti, Sandreen; Ramadan, Alaaeddine - 2026
This study explores how AI chatbots in the food service industry can enhance customer experience while contributing to SDG 11 (Sustainable Cities and Communities). It also examines how collaborations between AI developers, restaurants and sustainability-focused organizations can drive...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015616452
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Michelin matters? : examining perceived value, skepticism, and dining intentions
Lau, Kong Cheen; Lee, Sean; Phau, Ian - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015593549
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Unpacking the restaurant experience : how food delivery technology favors the affluent urban core
Chen, Ying; Cheshire, Paul C.; Wang, Xiangqing; Wang, … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015597387
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The nexus between local food tourism events and social sustainability : future prospects and priorities
Orea-Giner, Alicia; Fusté-Forné, Francesc; Todd, Louise; … - 2026
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The role of broadband adoption/use in the survival and growth of food and drink micro-businesses in remote-rural Scotland
Gilani, Sayed Abdul Majid; Tantry, Ansarullah; Askri, … - 2026
The purpose of this article is to investigate the drivers and barriers to broadband adoption/use by food and drink micro-business owner-managers based in remote-rural Scotland. This study adopts a mixed methods approach consisting of 141 questionnaires involving rural restaurants, which is then...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015626651
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Frictionless gratitude : the digitization of tipping and its impact on social norms
AlKhazraji, Mohammad; Tolpa, Karol Jan - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015637740
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Innovating the authenticity assessment of Thai cuisine : a mixed-methods study to advance gastronomy tourism
Phensiri Na Nakornphanom Chaipatiyutpong; Hoonsopon, Danupol - 2026
The purpose of this study is to develop and validate a framework for assessing the authenticity of Thai cuisine within the context of gastronomy tourism in Thailand. A mixed-methods approach was adopted, beginning with in-depth interviews with a diverse group of stakeholders including chefs,...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015639700
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Overcoming the gender bias in training : an empirical approach in the Latin American quick-service restaurant industry
Adhvaryu, Achyuta; Nyshadham, Anant; Tamayo, Jorge Andrés - 2026
Using administrative and survey data from a large restaurant chain in Colombia, we documented gender differences in the managerial approaches most strongly associated with performance. Based on these findings, we designed two customized curricula: a relationship-based curriculum highlighting...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015644725
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When and how simplified nutrition labels improve fast-food choices
Chandon, Pierre; Indaburu, Andde - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666530
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Agency through informality : how Bangladeshi restaurant owners navigate structural constraints in times of crisis
Ram, Monder; McCarthy, Imelda; Jones, Trevor; Mafulul, … - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666661
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From novelty to necessity : understanding CRM-driven service robot adoption in Iraqi restaurants through UTAUT3
Saeed, Mustafa Obay; Abdulmuhsin, Amir A.; Dajani, Dima M. - 2026
This study investigates the determinants of restaurant managers' behavioural intention (BI) to adopt customer relationship management (CRM)-driven service robots within the Iraqi hospitality sector. In this developing market, digital transformation remains at an early stage. Drawing on the...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015672161
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Tourist attitudes, satisfaction, and advocacy in local food tourism : examining gender’s moderating role
Khetjenkarn, Siriporn; Charoenchai Agmapisarn - 2026
Given the increasing significance of food experiences in contemporary tourist destinations, this research examines the relationships among subjective norms, perceived behavioral control, health beliefs, attitude formation, tourist satisfaction, and advocacy behavior in the context of local food...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675782
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Good practices in the development of gastronomy tourism
2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016062706
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Transactional leadership and organizational citizenship behavior in fine dining hospitality establishments : a moderated mediation analysis of employee engagement and perceived organizational support in Lebanon
Daouk, Amira - 2026
The behavior of employees in the hospitality industry has gained strategic significance as it has become a competitive service industry where the level of customer satisfaction is highly dependent on the discretionary contributions made by employees. This study examined whether Employee...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016071045
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Gastronomic mapping in Portugal : definition, purpose, and essential contents
Moura, Andreia; Ferreira, Ricardo - 2026
Scientific literature demonstrates significant variability in the use of the term "gastronomic charter," highlighting a considerable knowledge gap regarding its conceptualisation, purpose, and content. This study aims to explore the origins and objectives of gastronomic mapping in Portugal,...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016091535
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Food allergies and intolerances : how prepared are restaurants in downtown Lisbon?
Sousa, Bruno; Conde, Catarina - 2026
Food allergies (FA) and food intolerances (FI) affect a considerable part of the world population and have a major impact on the daily lives of susceptible individuals. The present study aims to assess the knowledge and preparation of restaurant staff in downtown Lisbon regarding the needs of...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016091549
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Leveraging large language models for aspect-based sentiment analysis : a restaurant recommendation system for entrepreneurs in Lisbon
Carrasco, Paulo; Esteves, Pedro - 2026
The purpose of this study is to implement a restaurant recommendation system tailored for entrepreneurs within the Lisbon Metropolitan Area (AML), utilising Large Language Models (LLMs) for aspect-based sentiment analysis (ABSA) of online customer reviews. The methodology involved three phases:...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016091552
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A bite too much : Scenario-Based analysis of simulated plate waste behaviour at a hotel breakfast buffet
Rettore, Caterina; Lima, Larissa L.; Puga-Gonzalez, Ivan; … - 2026
Plate waste at hotel breakfast buffets contributes substantially to food waste, yet interactions between guest characteristics, portioning decisions, and behavioural interventions remain understudied. This study conducts scenario analysis using the validated Establishment Diner agent-based...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016084182
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The impact of fake online restaurant reviews on customers and the fast-food industry in egypt
Sayed, Mohammed - 2026
In today's digital age, online reviews significantly influence customer behaviour, often outweighing traditional promotional methods. However, the growing presence of fake reviews raises serious concerns. The purpose of this study is to investigate the impact of fake online restaurant reviews on...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016091622
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Tip of the iceberg : how much do tips bunch at reporting thresholds?
Basker, Emek; Foster, Lucia; Stinson, Martha - 2026
Persistent link: https://ebvufind01.dmz1.zbw.eu/10016092327
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The effects of party size and dining duration on tipping behavior
Haugom, Erik; Thrane, Christer - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015485684
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Food waste salience and task knowledge to reduce individual food waste : a field experiment in a restaurant setting
Pizzo, Alice; Suter, Manuel; Bauer, Jan M.; Reisch, Lucia A. - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015485734
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Geographic information system in hospitality : spatial clustering of hotels based on marketing variables
Marín-Carrillo, María B.; Illescas-Manzano, María; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015117934
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Menu adjustment in response to the minimum wage : a return to the New Jersey-Pennsylvania border
Papps, Kerry L.; Strain, Michael R. - 2025
This paper studies how output prices are affected by increases in the minimum wage. To the best of our knowledge, we provide the first examination of how the prices of an entire menu of items at a single business adjust in response to a minimum wage increase. Using data we gather form a...
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015168447
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Racial discrimination against service employees : the influence of managers and employees' responses
Woo, Bongki; Kim, Kawon Kathy - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015371669
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The financial impact of foodborne illness outbreaks at restaurants : Chipotle Mexican Grill
Kalaitzandonakes, Maria; Ellison, Brenna; Serra, Teresa - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015373866
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The economic effect of discrimination : evidence from the restaurant sector
Yi, Guanting - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015373925
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Antecedents and consequences of service staff's advice-giving frequency on diners' overordering behavior
Peng, Norman; Chen, Annie - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015376438
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Leveraging workforce flexibility to navigate platform-induced uncertainty : a study of the Italian Restaurant and hospitality sectors
Cirillo, Valeria; Cutolo, Donato; Guarascio, Dario; … - 2025
As the platform economy continues to reshape the way we live, work, and consume, firms across industries are increasingly dependent upon platforms to engage with customers. Although prior research highlights how these firms develop strategic responses to cope with risks and vulnerabilities...
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Leveraging workforce flexibility to navigate platform-induced uncertainty : a study of the Italian restaurant and hospitality sectors
Cirillo, Valeria; Cutolo, Donato; Guarascio, Dario; … - 2025
Book / Working Paper
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Providing nutrition information on US restaurant menus : a systematic review since the Affordable Care Act (2010)
Abbas, R.; Hatch, Courtney Droms - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015333111
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Mapping the landscape of restaurant research : a bibliometric analysis of consumer behavior, organizational behavior, and finance studies
Cao, Yan; Raab, Carola; Bergman, Christine - 2025
Research published about the restaurant industry has experienced consistent growth over the past few decades. Yet, a comprehensive bibliometric review of this research has not been performed. This study aimed to perform such a review by examining peer-reviewed articles (n = 792) focused on...
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A taste of rural : exploring the uncaptured value of tourism in Basilicata
Moliterni, Stella; Zulauf, Katrin; Wagner, Ralf - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015334552
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Innovation and creativity in gastronomy beyond Haute Cuisine restaurants : towards an innovation ecosystem in Gastronomytech in the Basque Country
Galarraga, Auxkin; Martínez de Albeniz, Iñaki - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015338628
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Picky eaters make for better raters
Stoikov, Sasha; Borzillo, Stefano; Raub, Steffen - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015187653
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They sell Shawarma and pain : how do refugee entrepreneurs include host-country citizens? : evidence from a non-Western country
Mousa, Mohamed; Abdelgaffar, Hala - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015175762
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Sustainability accounting and disclosures of responsible restaurant practices in environmental, social and governance (ESG) reports
Camilleri, Mark Anthony - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015358854
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The contribution of sustainable practices to the creation of memorable customer experience : empirical evidence from Michelin Green Star restaurants
Bonfanti, Angelo; Bagnato, Giovanna; Vigolo, Vania - 2025
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Monopolrenten an der Autobahn : politökonomische Wettbewerbsverzerrungen in der Raststättenkonzessionierung
Schmal, Wolfgang Benedikt; Zombek, Max - 2025
Die Infrastruktur der deutschen Autobahnen ist von zentraler Bedeutung für den Wirtschafts-verkehr, den Tourismus und die Mobilität der Bürgerinnen und Bürger. Ein zentraler Bestandteil dieser Infrastruktur sind Haltepunkte entlang der Fernstraßen. Autobahnraststätten und Autohöfe dienen...
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Double-edged stars : Michelin stars, reactivity, and restaurant exits in New York City
Sands, Daniel B. - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015386818
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Food one click away : the impact of online food delivery platforms on food security in Indonesia
Muchtar, Pyan A.; Resosudarmo, Budy P. - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015394305
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Evaluating social marketing efficacy : the case of the Chinese anti-food waste law to reduce food ordering
Polonsky, Michael J.; Khoshghadam, Leila; Dubelaar, Chris; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015423858
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Assessment of service quality in a la carte restaurants within the mega city of Istanbul : a mystery shoppers' study
Sormaz, Ümit; Onur, Neslihan; Akdağ, Gürkan; … - 2025
In recent years, as consumer income levels have increased, restaurant customers' preferences have changed, and this is especially reflected in ALCR customers with high service quality. The research was based on the hypothesis that ALCR's service quality is high. In this study, tourism...
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Evaluating chef's creativity and restaurant quality : an empirical analysis of the role of gastronomic guides in the Italian fine-dining market
Angelini, Francesco; Castellani, Massimiliano; … - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015474239
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On-demand delivery platforms and restaurant sales
Li, Zhuoxin; Wang, Gang - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015447205
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Immobilienwirtschaftliche Transformation der Darmstädter Innenstadt
Pfnür, Andreas; Günther, Maria; Rau, Jonas - 2025
Persistent link: https://ebvufind01.dmz1.zbw.eu/10015455170
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Sustainable tourism marketing through destination image : an AHP approach for UNESCO creative cities in gastronomy : the case of Popayán, Colombia
Moreira, Pablo Henrique de Oliveira; Fraga, Carla; … - 2025
Popayán (Colombia) was the first city to be designated a UNESCO Creative City of Gastronomy in 2005, positioning itself as a symbolic 'myth of origin' within the network. In the context of growing demands for local strategies aligned with the Sustainable Development Goals (SDGs), it is...
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Enhancing restaurant profits via strategic wine sales
Sheridan, Scott; Dressler, Marc - 2025
The restaurant industry, especially fine dining, is characterized by intense competition and an increasing number of closures. Wine is a profit lever, but the exploitation of sales potential can present a challenge. As consumers encounter more extensive wine lists, they often find themselves...
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Understanding food waste in the hospitality industry : a social practice theory approach
Nand, Alka Ashwini; Bhattacharya, Ananya; Prajogo, Daniel; … - 2025
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