Search Results - subject_exact:"Geschäftsprozessoptimierung"

A multi-objective open shop model for optimizing scheduling in automotive repair shops

Behbahani, Mohammad; Izadbakhsh, Reza; Izadbakhsh, … - 2026

Warranty and after-sales services have become increasingly critical due to their significant cost implications for both manufacturers and consumers. Efficient scheduling in automobile repair shops plays a key role in enhancing customer satisfaction while minimizing operational inefficiencies....

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654297

The value addition of Healthcare 4.0 loyalty programs : implications for logistics management

Vieira, Maria João; Ramos, Ana; Amaral, João - 2026

Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015612391

IT operating models : a systematic review of academic and practitioner literature

Suleman, Muhammad; Pekkola, Samuli; Ralyté, Jolita; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015591982

Optimizing state aid processes during COVID-19 in the Slovak Republic : model, simulation, and savings

Šindleryová, Ivana Butoracová; Cíbik, Lukáš; … - 2026

The COVID-19 pandemic exposed significant vulnerabilities in public-sector administrative capacity, particularly in the implementation of crisis-related state aid schemes. Under conditions of extreme workload, time pressure, and legal constraints, administrative processes became critical...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015628659

Alignment in mature ecosystems : an iterative process of interorganizational influence

Paavola, Lauri; Gawer, Annabelle; Hänninen, Mikko - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015638658

Productivity optimization through the implementation of schedule and cost management based on the PMBOK Guide - case study shipyard - chimbote 2024

Pulido-Ramirez, Christian; Iparraguirre-Villanueva, Orlando - 2026

In an industry as competitive as ship repair, it is essential to outperform other shipyards. For a shipyard to be competitive and profitable, its management must continuously monitor and improve productivity, meet deadlines, and reduce costs. However, traditional project planning methods can...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015639612

Client Walk-Through : Assessment of the Business Processes of Ukraine’s State Employment Service

Von Lenthe, C. - 2026

This report evaluates the service delivery chain of Ukraine’s State Employment Service (SES), focusing on business processes and client experience from outreach through monitoring and evaluation. Using interviews, field visits, and policy reviews, the analysis examines five stages: outreach,...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015656072

Quantifying transparency in production logistics : an improved process modelling technique for supporting digital transformation

Bóna, Krisztián; Molnár-Major, Petra - 2026

Background: Production systems are complex environments where logistics processes play a crucial role alongside manufacturing. Although the digitalisation of value-creating processes is increasingly important, production-supporting logistics activities are often missing from digital models....

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015647670

Automation and augmentation : a process study of how robotization shapes tasks of operational employees

Isaza, Lidia; Cepa, Katharina - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015652600

Bridging the strategy-execution gap in digital process transformation : an organizational development process model from a chinese brewery case

Cai, Yunlu; Siti-Rohaida Mohamed Zainal - 2026

This study explains how strategy-execution gaps become self-reinforcing during digital process transformation in layered manufacturing organizations. Drawing on an embedded qualitative process study of a large Chinese brewery's transformation (2020-2024), we triangulate 10 semi-structured...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653582

Experimental governance : insights into its application in business processes and future research directions

Oliveira, Luciane Dutra; Milan, Gabriel Sperandio; … - 2026

Experimental Governance (EG) has emerged as a strategic framework for managing complexity in high-uncertainty environments. However, its application in the private sector remains fragmented, often conflated with purely operational tools. This study addresses this gap by performing a conceptual...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653715

An analytical framework for optimizing task scheduling and routing in internet installation services

Kotekangpoo, Apicha; Siriruk, Pavee - 2026

The growing demand for internet installation services in Thailand has led to persistently full schedules, resulting in delays beyond standard working hours or task cancellations. These delays stem from inefficient scheduling, which results in unbalanced task distribution, varying task...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654231

Routines of resilience : how organizational routines shape enterprise response to societal disruptions

Caner, Turanay; Madhavan, Ravindranath - 2026

In this study, we adopt the lens of routines, a core construct in the theory of organizations through which to view how enterprises respond to societal disruptions. Organizational routines refer to the established, repetitive patterns of activity performed by groups and individuals within an...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015633593

The engineering of consumer experiences under affect assimilation and quality contrast

Deshmane, Abhishek; Martínez-de-Albéniz, Victor; … - 2026 - Revised version of 2023/58/TOM

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666276

Reproducibility standards for lean maturity models : design guidelines for logistics operations

Mirihagalla, Padmaka; Vastag, Gyula - 2026

Background: Lean management has been widely adopted, particularly in logistics operations. Achieving lean is not a discrete intervention but a continuous process of maturing in the integration of processes, work systems, and organizational capabilities within a coherent management philosophy....

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015667106

Improving organ procurement operations

Adam, Hammaad; Agarwal, Nikhil; Ghassemi, Marzyeh - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015667728

Provisional directionality : unpacking the prospective dimension of organizational routines

Mahringer, Christian Alexander; Dittrich, Katharina; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015669716

Barriers to women's participation and contribution in the process manufacturing industry : managerial insights from multiple case studies in an emerging economy

Farrukh, Amna; Mehddi, Amra; Sajjad, Aymen; Yawar, … - 2026

This study examines multilevel barriers to women's participation and contribution to the process manufacturing industry in an emerging economy. We employed an exploratory multiple-case study approach, and 24 semi-structured interviews were conducted with senior corporate managers. Drawing on the...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015665662

Organizational transformation in the age of AI : how organizations maximize AI's potential : industries in the intelligent age : white paper

2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015651609

Solving the paradox of Lean Management's low success rate

Samson, Danny; Ho, William; Seyedghorban, Zahra; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015667524

Determinants of operations management article citations

Shafer, Scott M.; Smunt, Timothy L. - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675451

How would (operations management) research and education evolve in the AI era?

Ivanov, Dmitry - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675436

From AI hype to workflow reality : a strategic framework for integrating generative AI across organizational functions

Sarkar, Arkapravo - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015677919

Process improvement in an onshore wind turbine blade industrial unit

Silva, Beatriz Oliveira; Matias, João Carlos Oliveira; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675449

Maturity models as a tool for diagnosing and improving management systems in Ukrainian enterprises

Bieliaiev, Oleksandr - 2026

The purpose of the study was to justify the theoretical and methodological foundations of the use of maturity models to assess the level of development of enterprise management systems and to determine the directions for their improvement in the conditions of transformational changes. The...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016062119

Conceptualizing business process management governance : towards a context-aware understanding

Dechert, Franziska; Friedrich, Franziska; Kreuzer, Thomas; … - 2026

Business Process Management (BPM) is a pivotal driver of operational excellence and sustained organizational performance. To effectively institutionalize BPM at the enterprise level, organizations must establish a robust BPM governance (BPM-G) that provides structure and guidance for all BPM...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016069655

Business process reengineering in the age of generative and agentic AI : translation, persistence, and renewed relevance

Madsen, Dag Øivind; Slåtten, Kåre - 2026

Business process reengineering (BPR) is usually remembered as one of the most visible management fashions of the 1990s. It rose rapidly, promised radical redesign and major performance gains, and later lost legitimacy as many implementations failed to match the rhetoric and became associated...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016073673

Adapting sales and operations planning to dynamic and complex supply chains

Kalla, Christian; Scavarda, Luiz Felipe; Caiado, … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016062976

An object-centric approach to multi-entity Educational Process Mining

Miri, Najmeh; Khayatbashi, Shahrzad; Zdravkovic, Jelena; … - 2026

Educational Process Mining (EPM) is widely used to analyze learning processes in technology-enhanced learning environments. However, most EPM approaches remain case-centric, linking each event to a single entity (e.g., student or course), which prevents the analysis of learning situations...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016082749

Nachhaltig orientiertes Business Development im internationalen strategischen Konzernmanagement aus europäischer Perspektive

Michalski, Tino - 2026

Das vorliegende Working Paper befasst sich mit dem nachhaltigen Business-Development in inter- nationalen Konzernen durch Corporate Social Responsibility aus einer europäischen Perspektive. Dabei wird als Leitkonzept der dreiteilige Ansatz von Rangan, Chase und Karim genutzt. Basierend auf...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015666957

How do organisational routines support user-centred design (UCD) innovations? : dynamic capabilities perspective

Dasgupta, Meeta; Vallabh, Priyanka - 2026

User-centred design (UCD) innovations are increasingly recognised as a source of competitive advantage in the contemporary business environment. From a dynamic capabilities' perspective, this study explores the critical routines that support organisational capabilities driving UCD innovations....

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016081359

Nearshoring in Central Eastern Europe : the evolution of shared service centers and global business services

Hirsiger, Marcel - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015618083

AI-based risk mitigation strategy for enhanced business management in organisational sectors

Govindan, Rekha Panaickal; Jose, Kochuthresia; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015617224

A structural model of a firm’s operating cash flow with applications

Arora, Kashish; Gaur, Vishal - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015547492

Automating finance : the role of robotic process automation

Dhingra, Deepika; Arora, Jaskiran - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015618846

Making knowledge management transparent : a new perspective on KM processes integration in the organizational framework

Nakash, Maayan; Bolisani, Ettore - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654723

Unveiling how business process management capabilities foster dynamic decision-making for effectiveness of sustainable digital transformation

Huy Pham Quang; Kien Phuc Vu - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654724

Grundsätze und Fallbeispiele der Krisen- und Katastrophenstabsarbeit

Roselieb, Frank; Johannsen, Hannah - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015614128

The impact of process automation on performance

Strobel, Christina - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015485736

Multimodal generative and agentic AI for business process improvement in high-consequence training and decision-making

Metcalf, David; Veller, Devon; Eakins, Michael; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595617

A framework for integrated resource planning in surgical clinics

Bovim, Thomas Reiten; Gullhav, Anders N.; Andersson, Henrik - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015085270

Manufacturing process validation : concepts, tools, and industrial applications

Realyvásquez, Arturo; García-Alcaraz, Jorge Luis; … - 2026 - First edition

1. Process Validation: Concepts and Definitions. 2. Auxiliary Methods and Tools in Process Validation. 3. Case Study 1. Validation of the Seal Ring Annealing Process. 4. Case Study 2. Validation of Ultrasonic Sealer for Laparoscopy Model Production.

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015582109

Proposing a maturity model for assessing Artificial Intelligence and Big data in the process industry

Fornasiero, Rosanna; Kiebler, Lorenz; Falsafi, Mohammadtaghi - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015202269

Navigating digital transformation through business process management

2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015582253

Smarter facility layout design : leveraging worker localisation data to minimise travel time and alleviate congestion

Aslan, Ayse; Vasantha, Gokula Vijaykumar Annamalai; … - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015202274

Driving modern business intelligence architecture for operational efficiency

2026

"Driving Modern Business Intelligence Architecture for Operational Efficiency explores the evolving landscape of data management within BI systems, addressing organizations' critical challenges in managing, processing, and utilizing vast amounts of data for strategic decision-making. It offers...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015582276

Operational practices for integrating lean and industry 4.0 : a dynamic capabilities perspective

Komkowski, Tim; Sony, Michael; Antony, Jiju; Lizarelli, … - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015202322

Sport facility operations management : a global perspective

Schwarz, Eric C.; Kellison, Timothy B.; Martyn, Jay B.; … - 2026 - Fourth edition

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015582753

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Sport facility operations management : a global perspective

Schwarz, Eric C.; Hall, Stacey A.; Shibli, Simon - 2020 - Third edition

Edition: Third edition

Book / Working Paper

Digital corporate governance at diversity, equity, and inclusion in operations and supply chain management : a mixed-method approach

Steiner, Alexandre Arns; Lerman, Laura Visintainer; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015604683

Using sustainable technology to drive efficiency : artificial intelligence as an information broker for advancing airline operations management

Geske, Alexander M.; Herold, David Martin; Kummer, Sebastian - 2025

Airlines are frequently confronted with disruptions that interfere with their flight operations, resulting in revenue losses and unsustainable performance. While information sharing is an important approach to mitigate airline disruptions, the industry is still characterized by technology...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015548918