This pitch research letter (PRL) applies the pitch template developed by Faff (2015) to an academic project on customer loyalty and customer participation in the service recovery process in the hotel industry of Pakistan. The pitch template helped the pitchers to identify the core elements that...

Die vorliegende Arbeit beschäftigt sich mit dem Thema Stadthotels in Deutschland zwischen Energieeffizienz und Wirtschaftlichkeit - Studie auf Grundlagen der EnEV-Anforderungen. Die Arbeit setzt sich mit einer qualitativen und quantitativen Analyse über die Energieeffizienz auf Grundlagen der...

The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro...

The influence of global processes on economic development is reflected in the intensity of tourist streams and in the development of the hotel companies’ strategy. Because of that, is very important for a hotel and especially for one that belongs to an international chain to analyse the micro...

A Structural Marginal Model and Inverse Probability of Treatment Weighting (IPTW) estimation strategy is proposed in a dynamic 2-dimensional treatment setting in order to identify and estimate both the direct and the indirect average treatment effects of a policy over time. This approach is used...

Istria is often mentioned as one of the most developed tourist regions of Croatia. In order to recognize its significance in the Croatian and international tourism markets this research compares performance of Istrian hoteliers with those of domestic and foreign competitors. The other purpose of...