Search Results - subject_exact:"Hotel"

Understanding guests' multisentiment responses to hotel innovation

Wong, IpKin Anthony; Zhang, Deshen; Li, Yanzhang Murphy; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015637674

Green transformational leadership's impact on employee retention : does job satisfaction and green support bridge the gap?

Elshaer, Ibrahim A.; Azazz, Alaa M. S.; Kooli, Chokri; … - 2025

This study explores the impact of green transformational leadership (GTL) on employee retention in the hospitality sector, with a specific focus on the mediating roles of employee satisfaction and perceived green organizational support (PGOS). Grounded in self-determination theory and...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015406620

Service-oriented job crafting for employee well-being in hotel industry : a job demands-resources perspective

Kristiana, Yustisia; Sijabat, Rosdiana; Sudibjo, Niko; … - 2025

The hotel industry, recognizing the critical need to understand the dynamics between job demands, job resources, service-oriented job crafting and employee well-being, investigates this interplay utilizing the Job-Demands-Resources (JD-R) theory as its framework. The study employed a...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015608025

Assessing Airbnb's impact on hotels through an analysis of price linkages

Xie, Jinghua; Tveteraas, Sigbjorn Landazuri; Kidane, … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015672120

Developing indicators for measuring the sustainability of hotels

Eltoum, Reem Mohamed Abdalla; Rasoolimanesh, S. Mostafa; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016069582

The heterogeneity of hotel demand curves across consumers and contexts

Lin, Gabrielle; Chen, Jason Li; Song, Haiyan - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015595848

The role of the property management system in the hotel business : a challenge for the hotel industry in Montenegro

Đurašević, Silvana; Liješević, Milan - 2025

Successful business in the hotel industry, especially in large hotels and hotels that are part of international hotel chains, today relies on several essential components, such as digitization of business, the application of modern information technologies, the implementation of artificial...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015627492

Factors influencing hotel revenue management in times of crisis : towards financial sustainability

Santos, Luís Lima; Gomes, Conceição; Malheiros, Cátia; … - 2024

(1) Background: Facing the challenges of a post-pandemic period and the Ukraine War and recognising the gap in scientific research on the application of revenue management (RM) in the Portuguese hotel industry, the main objective of this study is to identify the most effective and least...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015338109

A new scale to measure customer's expectations about service dimensions : application to the hotel service

Franco, Mara; Meneses, Raquel - 2024

The main purpose of this research was to create and test a scale to measure customer's expectations about new service dimensions. Quantitative methodology, using exploratory factor analysis, was used to validate the scale for new service dimensions. This transnational research involved hotel...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015417446

The influence of hotel characteristics on debt servicing and default in the U.S. lodging sector

Singh, Amrik; O'Neill, John; Liu, Peng - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015371657

Analysis of preference for COVID-19 measures at hotels : a choice experiment in Japan

Chen, Kaifan; Nakano, Makiko - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015472848

Exploratory factor analysis of hotel employee competencies in Thailand : the evidence after the COVID-19 pandemic

Niramol Promnil; Kittisak Srepirote; Tanaporn Pooprueksachat - 2024

Employees' competencies have been recognized for the success of the hotel business. However, the COVID-19 pandemic has caused rapid changes in the hotel workforce including human resource attributes and competency. The existing knowledge on hotel employees' competencies in the post-COVID-19 era...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015427248

Burnout and working conditions in the Spanish hotel sector : a job demands-resources analysis in the context of wage adjustments

Ruiz Guerra, Ignacio; Cavero López, Santos Manuel; … - 2026

The Spanish tourism sector is experiencing an unprecedented boom. However, this macroeconomic success coexists with a growing crisis of burnout and job insecurity. While the macroeconomic effects of minimum wage policies are widely debated, the micro-level psychosocial reality of employees...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015654741

Human versus robot : comparing service agents in hospitality settings : insights from a field study

Schmidt, Alexander Lennart; Koerten, Klaas; Tuomi, Aarni; … - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015458639

AI as a cognitive collaborator : assimilation and accommodation in human-machine teaming for innovation

Park, Min Jae - 2026

This study investigates how generative artificial intelligence (GenAI) transforms collaborative innovation by serving not only as a productivity tool but also as a cognitive partner in workplace problem-solving. Drawing on Piaget's theory of assimilation and accommodation, we propose that the...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015608913

The impact of hotel openings on the commercial structure : evidence from a natural experiment

Anguera-Torrell, Oriol - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670293

Artificial intelligence-driven supply chain agility and resilience : pathways to competitive advantage in the hotel industry

Elshaer, Ibrahim A.; Azazz, Alaa M. S.; Aljoghaiman, … - 2026

Background: The extraordinary disturbances faced by the hotel industry, ranging from worldwide health problems to political instability and climate change, have highlighted the insistent need for more resilient and agile supply chain (SC) systems. This study explored how artificial intelligence...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015611802

Staff scheduling strategy for hotel room attendants in separated cleaning policy

Ko, Young Kwan; Hur, Uhjin; Ko, Young Dae - 2025

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015506366

Beyond Laissez-Faire : differentiating the relationship between the Full Range Leadership Model (FRLM) and employee well-being and effort in the Greek Hotel sector

Ntalakos, Angelos; Belias, Dimitrios; Koustelios, Athanasios - 2026

The hospitality sector is an environment where leadership quality significantly impacts organizational performance and employees' well-being. However, research on leadership styles in the Greek hotel industry remains limited. Using the Multifactor Leadership Questionnaire (MLQ), this research...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015612288

Dimensions of hotel service quality and its impacts on guest satisfaction and loyalty

Campos, Domingos Fernandes; Araújo, Patricia Silvia … - 2024

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015065128

Beyond accuracy : the advantages of the k-nearest neighbor algorithm for hotel revenue management forecasting

Webb, Timothy; Lee, Misuk; Schwartz, Zvi; Vouk, Ira - 2024

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015056864

Tackling supply chain disruptions through digital agility : evidence from the hotel industry

Hasanein, Ahmed M.; Khairy, Hazem Ahmed; Aljoghaiman, … - 2026

Background: Digital transformation has become a vital driver of competitiveness in the hospitality industry. This study investigates the role of digital agility in enhancing competitive advantage in Egypt's luxury hotel sector, focusing on the parallel mediating effects of supply chain agility...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015612363

Social media content strategy in hospitality : the impact of experiential posts and response congruence on engagement, hotel image, and booking intention

Veloso, Mónica; Ieva, Marco; Gómez-Suárez, Mónica - 2024

Persistent link: https://ebvufind01.dmz1.zbw.eu/10014438602

Productivity Gap between Women- and Men-Run Private Hotels in Georgia : A Data Envelopment Analysis–Based Meta Frontier Analysis

Amin, Mohammad; Ali, Nesma - 2026

This paper makes an initial attempt to account for differences in the technologies used by women- and men-run businesses, that is, technological “heterogeneity,” for better understanding productivity differences between the two groups. The paper applies meta frontier analysis to the...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015613908

Can I do my job in peace? : hotel employees' wellbeing in the face of sexual harassment awareness and organizational commitment

Oriade, Ade; Osinaike, Adesola; Adebayo, Adenike D. - 2024

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015590310

Robust product design and pricing

Kim, Kyungmin; Kos, Nenad - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015578336

Innovative knowledge-based system for forecasting daily hotel operations amid external events using multi-source data : a time-varying parameter state-space model

Chen, Ji; Tong, Kang; Yu, Qinglin; Chen, Sichao; … - 2026

Forecasting hotel occupancy during external shocks is particularly challenging due to their disruptive effects. This study develops a forecasting framework that integrates multisource data using a time-varying parameter state-space model (TVP-SSM). In this framework, search engine data (SED) are...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015606815

Exploring the impact of hotel attributes and services on price and revenue : a hedonic pricing model approach with a focus on internal and external segmentation and repeat customers

Vives, Aldric; Ostrovskaya, Liudmila - 2024

Persistent link: https://ebvufind01.dmz1.zbw.eu/10014580952

Moving against turnover intentions through transactional leadership, organizational climate, and psychological contract fulfillment : evidence from the Middle Eastern hotel industry

Hassanein, Fida; Daouk, Amira - 2026

Turnover is a major concern for the hotel and hospitality industry on a global scale. This research focuses on several Middle Eastern five-star hotels in terms of transactional leadership and its relationship with employees' turnover intentions. In addition, the mediating effect of...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015625323

Welfare effect of network compatibility promotion under strategic R&D competition : the role of consumer expectations in a hotelling model

Toshimitsu, Tsuyoshi - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015626426

Leadership communication defines hotel employees' well-being; assessment of socioeconomic status and trust in leader

Zargar, Pouya; Farmanesh, Panteha - 2026

Leadership is a key predictor of employees' well-being, especially in sectors with high labor intensity and role changes, such as the hotel sector. Leadership communication can act as a major job resource element in forming positive exchanges with employees. This research investigates the...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015628468

Communication interventions to promote sustainability adoption in tourism and hotels

Lewin, Peter; Greene, Danyelle; Zinn, Anna Kristina; … - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015639790

The timing of spatial competition : price interdependence across Booking Horizons

Leoni, Veronica; Boto-García, David; Patuelli, Roberto - 2026

This paper examines the interplay between spatial and temporal dimensions of price competition in the hotel industry, where services are non-storable and consumers must book in advance. We study how spatial price competition among hotels evolves across different booking horizons. Using a panel...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015643148

From engagement to action in hospitality management : brand experience and value co-creation as dual engines of hotel loyalty

Karalazarou, Maria Magdalini; Christou, Evangelos; … - 2026

This study develops and tests an Engagement-Experience-Co-creation-Loyalty (EECL) framework explaining how hospitality brand engagement (HBE) is translated into multidimensional hotel loyalty through two parallel mechanisms: Hospitality brand experience (HBX) and hospitality value co-creation...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015653637

Co-creation of cheese tourism as a business development strategy : perspectives from hoteliers

Spilioti, Maria; Marinakos, Konstantinos - 2026

This research aims to record hotel owners' perceptions as subjective measures of the degree of integration of local traditional cheese varieties in the hospitality sector. Within the context of cheese tourism, this specific type of alternative tourism is operationalized through B2B co-creation...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015633622

Contemporary challenges in hotel design and architecture : sustainability, emotional experience, and architectural preferences in hotel selection

Floričić, Tamara; Šker, Irena; Molnar, Noemi - 2026

Architecture and design, understood as artistic disciplines, go beyond the purely functional requirements of a building program and become key factors in creating attractive and recognisable hotel facilities. In the contemporary tourism context, hotels increasingly serve as symbols of...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015667934

Digital technologies for Knowledge Management Processes : exploring managers' perspectives in an Italian luxury hotel group

Trunfio, Mariapina; Leoni, Luna; Pasquinelli, Cecilia; … - 2026

Purpose of the paper: This paper aims to contribute to hospitality management research by advancing knowledge on exploiting digital technologies (DTs) to enhance internal knowledge management processes (KMPs) in luxury hotels. It provides an in-depth exploration of how and to what extent DTs...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015670806

Stakeholder perspectives on integrating explainable artificial intelligence into hotel revenue management system

Mohammed, Ibrahim; Denizci Guillet, Basak - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015672664

New face of platform capitalism in lodging industry : who and where adopts platform-led loyalty tools?

Napierala, Tomasz; Tomczyk, Arkadiusz T. - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015672688

Airbnb, hotels, and localized competition

Schäfer, Maximilian; Tran, Kevin Ducbao - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015676111

Show 2 more versions 2

Airbnb, hotels, and localized competition

Schäfer, Maximilian; Ducbao Tran, Kevin - 2020

Book / Working Paper

Airbnb, Hotels, and Localized Competition

Schäfer, Maximilian; Tran, Kevin Ducbao - 2020

Book / Working Paper

"We've not breached our side of the contract" : broken employment bargains and in-work poverty in the financialised hospitality sector

Walker, Victoria; Cunningham, Ian - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10015675864

From sustainable hotel practices to customer brand evangelism : examining brand pride, brand fidelity, and green perceived quality in the era of digital advocacy

Elshaer, Ibrahim A.; Kooli, Chokri; Azazz, Alaa M. S.; … - 2026

As sustainability becomes a strategic priority within the hospitality industry, understanding how environmentally responsible practices influence customer behaviours beyond loyalty has become increasingly important. This study investigates the mechanisms through which green hotel practices...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016070852

Internal corporate social responsibility in hotel companies : ethical organizational design, accountability mechanisms, and responsible governance

Sánchez-González, Manuel Jesús; Robina-Ramírez, Rafael - 2026

This study examines how Corporate Social Responsibility (CSR) can contribute to the development of a responsible governance orientation in hotel companies located in inland tourism destinations through internal organizational capabilities. Unlike approaches focused primarily on the external...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016070858

Exploring talent management strategies and psychological contract fulfillment for enhancing employee engagement in the Middle Eastern hotel industry

Hassanein, Fida - 2026

The hospitality industry faces increasing challenges in retaining employees, enhancing employee engagement, and ensuring long-term organizational sustainability. There is ample quantitative research regarding employee engagement and talent management; however, there is a lack of qualitative...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016070926

The effect of employee based brand equity on customer experience in multinational chain hotels

Zhang, Jinlan; Filimonau, Viachaslau; Tlemissov, Ulan - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016069283

Beyond tourism market recovery : financial vulnerability and operational drivers of hotel profitability

Muñoz-Muñoz, Elena; Díaz-Caro, Carlos; Crespo-Cebada, Eva - 2026

Tourism recovery and hotel firm profitability do not necessarily move in lockstep. This paper examines the extent to which aggregate demand recovery is translated into firm-level financial performance, introducing the concept of a tourism-to-profitability conversion gap. The study combines...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016063963

The development model of innovative leadership among HR managers in hotel management entering wellness tourism : an empirical study of wellness tourism hotels in Phuket, Thailand

Yuttachai Hareebin; Neeranat Kaewprasert Rakangthong; … - 2026

This study aims to develop a model of innovative leadership among HR managers in wellness tourism hotels to strengthen organizational adaptability and sustainability in response to the industry's dynamic demands. A three-phase mixed-methods design was employed. In Phase 1, in-depth interviews...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016072316

How sport-based wellness program quality shapes co-created guest experience, loyalty intentions, and self-reported physical activity orientation in Saudi Arabian hotels

Zamil, Ahmad M.; Abdelghani, Abdelrahman A. A.; Ahmed, … - 2026

This empirical study positions hotel-based sport wellness programs as structured physical activity offerings embedded in co-created guest experiences in luxury hotels in Saudi Arabia. It examines how the quality of wellness sports programs relates to guests' satisfaction with the program,...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016073669

Green service quality and tourist engagement : moderating impacts of social influence in green hotels

Jintanee Ru-Zhue; Neeranat Kaewprasert Rakangthong; Long Kim - 2026

This study investigates the impacts of green service quality-an eco-friendly service reliability that benefits both consumers and the environment-on tourist engagement in green hotels. With 429 valid responses drawn from 550 invited tourists, this research employs a Path Analysis to examine the...

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016083004

Broad and narrow price parity agreements : evidence from European hotels

Klopack, Ben; Pierri, Nicola - 2026

Persistent link: https://ebvufind01.dmz1.zbw.eu/10016083349