The purpose of this article is to develop a quantitative model that supports policy makers in the tourism sector in making socially responsible investment decisions. In particular, this paper proposes a methodological approach to assess the impact of strategic decisions at the policy level, in...

Background: Starting from the limitations of different single-method approaches to measuring the organizational efficiency, the paper is focused on covering both the financial and non-financial factors of this concept by combining two methods, namely the Balanced Scorecard (BSC) and Data...

Background: This paper describes the impact evaluation of a large big data platform initiative that is being undertaken in order to increase the probability of its success. The initiative, MIDAS (Meaningful Integration of Data Analytics and Services), is a European health-based Horizon 2020...

There is a growing demand for public participation in environmental decision-making. However, it is unclear how a large number of citizens can best engage in such complex public policy decision processes. This need from the civil society challenges the OR community to develop online...

"This book could well be the most comprehensive collection to date of integrated ideas on the elicitation, representation, integration and digitization of work processes and collaboration. The authors take a heavily human-centered approach while never losing sight of engineering aspects...

Die Menge an digitalen Daten steigt rasant. Im Jahr 2018 wurden 33 Zettabytes (33 Milliarden Terabytes) an Daten generiert und für 2020 werden 47 Zettabytes prognostiziert. In den meisten Unternehmen wird das Potenzial verfügbarer Daten zur Unterstützung von (Investitions-) Entscheidungen...

One of the most effective solutions to sustain an organization in competitive environments is the strategy of continuous improvement. Consequently, the proposed strategy needs a continuous performance evaluation measurements. A solution to evaluate service quality measurements is to rank the...

Social investment programs are designed to provide opportunities to the less privileged so that they can contribute to the socioeconomic development of society. Stakeholders in social safety net programs (SSNPs) target vulnerable groups, such as the urban poor, women, the unemployed, and the...

Information and communication technologies (ICTs) generate externalities. A firm adopted an ICT will encourage its partner firms to adopt the compatible ICT to benefit fully from its own ICT investment. Thus, the firm and its partner firms who are collaborative and willing to adopt ICTs are like...

Purpose: This article presents a maturity model for the evaluation of the information-driven decision-making process (DMP) in small and medium enterprises. This model is called "Simplified Holistic Approach to DMP Evaluation (SHADE)". The SHADE model is based in the "Circumplex Hierarchical...

MIDAS (Meaningful Integration of Data Analytics and Services) project is developing a big data platform to facilitate the utilisation of a wide range of health and social care data to support better policy making. Our aim is to explore the use of Qmethodology as part of the evaluation of the...

Difficult conditions of functioning and the severity of forecasting possible changes in the conduct of business stimulate a search for new ways to improve economic security management for engineering enterprises. The purpose of our article is to develop a methodological framework for the...

The Industry 4.0 era requires new quality management systems due to the ever increasing complexity of the global business environment and the advent of advanced digital technologies. This study presents new ideas for predictive quality management based on an extensive review of the literature on...

In practice, most projects result in cost overruns and schedule slippage due to poor resource management. This paper presents an approach that aims at reducing project duration and costs by empowering project managers to assess different scenarios. The proposed approach addresses combinatorial...

Purpose In this study, three models were empirically compared, the DeLone and McLean model, the Seddon model and the Modified Seddon model, by measuring the impact of a business intelligence system (BIS) in companies in Peru. After that, the mediators and dependent constructs were analysed to...

Recent developments in individual and organizational adoption of ICTs / Orkun Yildiz, Izmir Bakircay University, Turkey -- What makes patients adopt web-based personal health records (PHR) / Changsoo Sohn, St. Cloud State University, United States, Younsook Yeo, St. Cloud State University,...

This paper is devoted to the issue of forecasting financial ratios. The objective of the conducted research is to develop a predictive model with the use of an innovative methodology, i.e., fuzzy logic theory, and to evaluate its effectiveness. Fuzzy logic has been widely used in machinery,...