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Year of publication
Subject
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Mobile phone 1,811 Mobiltelefon 1,784 Mobile communications 472 Mobilkommunikation 472 Consumer behaviour 424 Konsumentenverhalten 424 USA 380 United States 377 Mobile Business 192 Mobile business 192 Innovation diffusion 150 Innovationsdiffusion 149 Innovation adoption 144 Innovationsakzeptanz 144 Theorie 122 Theory 122 Mobile Anwendung 117 Mobile application 117 Telecommunications industry 107 Telekommunikationssektor 107 Internet 91 Welt 87 World 87 China 86 Deutschland 83 India 83 Indien 83 Beziehungsmarketing 81 Electronic money 81 Elektronisches Geld 81 Relationship marketing 81 Information technology 80 Germany 79 Informationstechnik 78 Innovation 78 Telecommunications 72 Telekommunikation 72 Customer satisfaction 71 Kundenzufriedenheit 71 Mobile Marketing 71
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Online availability
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Undetermined 466 Free 462
Type of publication
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Article 1,265 Book / Working Paper 666 Journal 6
Type of publication (narrower categories)
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Article in journal 1,050 Aufsatz in Zeitschrift 1,050 Graue Literatur 329 Non-commercial literature 329 Working Paper 253 Arbeitspapier 251 Aufsatz im Buch 177 Book section 177 Hochschulschrift 53 Case study 48 Fallstudie 48 Thesis 35 Conference paper 30 Konferenzbeitrag 30 Collection of articles of several authors 23 Sammelwerk 23 Amtsdruckschrift 21 Government document 21 Konferenzschrift 16 Conference proceedings 12 Aufsatzsammlung 9 Dissertation u.a. Prüfungsschriften 8 Collection of articles written by one author 7 Sammlung 7 Statistics 7 Statistik 7 Conference Paper 6 Ratgeber 6 Company information 5 Firmeninformation 5 Guidebook 5 Bibliografie enthalten 4 Bibliography included 4 Article 3 Glossar enthalten 3 Glossary included 3 Interview 3 Business report 2 Elektronischer Datenträger 2 Geschäftsbericht 2
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Language
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English 1,694 German 167 Undetermined 36 French 14 Spanish 12 Portuguese 5 Italian 4 Dutch 2 Danish 1 Hungarian 1 Polish 1 Swedish 1
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Author
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Asongu, Simplice 28 Valletti, Tommaso M. 18 Grzybowski, Lukasz 15 Asongu, Simplice A. 12 Genakos, Christos 12 Kretschmer, Tobias 12 Nwachukwu, Jacinta C. 12 Aker, Jenny C. 10 Grubb, Michael D. 9 Suri, Tavneet 9 Giachetti, Claudio 8 Björkegren, Daniel 7 Haucap, Justus 7 Hörnig, Steffen 7 Hübler, Michael 7 James, Jeffrey 7 Koski, Heli 7 Miyauchi, Yuhei 7 Ward, Michael R. 7 Gruber, Harald 6 Ida, Takanori 6 Jack, William 6 Mesnard, Louis de 6 Nakajima, Kentaro 6 Odhiambo, Nicholas M. 6 Pereira, Pedro 6 Redding, Stephen 6 Tseng, Kuo-feng 6 Xing, Yuqing 6 Couture, Victor 5 Dewenter, Ralf 5 Dingel, Jonathan I. 5 Fang, Zheng 5 Garcia-Swartz, Daniel D. 5 Handbury, Jessie 5 Islam, Towhidul 5 Kuroda, Toshifumi 5 Luo, Xueming 5 Löschel, Andreas 5 Meade, Nigel 5
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Institution
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National Bureau of Economic Research 10 Instituto Brasileiro de Geografia e Estatística / Coordenação de Trabalho e Rendimento 6 Europäische Kommission 5 OECD 5 Springer Fachmedien Wiesbaden 5 IGI Global 4 Laboratoire d'Économie de Dijon (LEDI), Université de Bourgogne 4 Europäische Kommission / Generaldirektion Kommunikationsnetze, Inhalte und Technologien 3 Institut für Wirtschaftsinformatik <Göttingen> / Professur für Anwendungssysteme und E-Business 3 International Telecommunications Society 3 International Telecommunications Society (ITS) 3 Tech4i2 Ltd. 3 Universität <Frankfurt, Main> / Lehrstuhl für Betriebswirtschaftslehre insbesondere Marketing 3 time.lex <Körperschaft> 3 AMACOM 2 American Telephone and Telegraph Company 2 Elinkeinoelämän Tutkimuslaitos 2 Graduate School of Business Administration, Kobe University 2 International Food Policy Research Institute (IFPRI) 2 Universität <Koblenz 2 Université Paris-Dauphine (Paris IX) 2 eSocialSciences 2 Analistas Financieros Internacionales, SA <Madrid> 1 Books on Demand GmbH <Norderstedt> 1 California Agricultural Experiment Station / Department of Agricultural and Resource Economics 1 Centre for Policy Studies <London> 1 Conseil général de l'économie 1 Deutschland / Bundeswehr / Universität Hamburg 1 Digital Empowerment Foundation 1 Dipartimento di Management, Università Ca' Foscari Venezia 1 Economics Research, World Bank Group 1 Ekonomiska forskningsinstitutet <Stockholm> 1 Europäische Kommission / Gemeinsame Forschungsstelle 1 Faculteit Economie en Bedrijfswetenschappen, Hogeschool-Universiteit Brussel (HUBrussel) 1 Forschungsgruppe Konsum und Verhalten 1 Fraunhofer-Institut für System- und Innovationsforschung 1 Företagsekonomiska Institutionen <Turku> 1 Global Commission on Internet Governance 1 Graduate School of Economics, Osaka University 1 HAL 1
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Published in...
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Telecommunications policy : the international journal of ICT economy, governance and society 52 Technological forecasting & social change : an international journal 33 AGDI working paper 27 Working paper / National Bureau of Economic Research, Inc. 22 Journal of retailing and consumer services 20 Discussion paper / Centre for Economic Policy Research 18 Information economics and policy : IEP 18 Innovation durch Smartphone & Co. : die neuen Geschäftspotenziale mobiler Endgeräte 15 Journal of regulatory economics 13 International journal of e-business research : an official publication of the Information Resources Management Association 12 Telematics and informatics : an interdisciplinary journal on the social impacts of new technologies 12 World development : the multi-disciplinary international journal devoted to the study and promotion of world development 12 International journal of electronic business 10 Journal of business research : JBR 10 NBER working paper series 10 Policy research working paper : WPS 10 International journal of business information systems : IJBIS 9 International journal of business innovation and research 9 Keskusteluaiheita / Elinkeinoelämän Tutkimuslaitos 9 International journal of industrial organization 8 The journal of product innovation management : an international publication of the Product Development & Management Association 8 Discussion paper 7 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 7 International journal of innovation and technology management 7 International journal of technology marketing : IJTMkt 7 Management information systems : mis quarterly 7 Technovation : the international journal of technological innovation, entrepreneurship and technology management 7 African journal of science, technology, innovation & development : AJSTID 6 Asia Pacific journal of marketing and logistics 6 CESifo working papers 6 Harvard-Business-Manager : das Wissen der Besten 6 International journal of electronic commerce : IJEC 6 International journal of internet marketing and advertising : IJIMA 6 Journal of marketing communications 6 Journal of targeting, measurement and analysis for marketing 6 Marktplätze im Umbruch : digitale Strategien für Services im Mobilen Internet 6 Psychology & marketing 6 Technology analysis & strategic management 6 Working paper 6 Applied economics letters 5
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Source
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ECONIS (ZBW) 1,837 RePEc 47 USB Cologne (EcoSocSci) 19 USB Cologne (business full texts) 13 EconStor 11 Other ZBW resources 10
Showing 1 - 50 of 1,937
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Purchasing intention : a research on mobile phone usage by young adults
Surucu, Lutfi; Yesilada, Figen; Maslakci, Ahmet - In: Journal of Asian finance, economics and business : JAFEB 7 (2020) 8, pp. 353-360
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The Labor Market Implications of Restricted Mobility during the COVID-19 Pandemic in Kenya : Evidence from Nationally Representative Phone Surveys
Heemann, Markus - 2022
The COVID-19 pandemic affected people's livelihoods in many ways, particularly in developing countries. This paper examines the degree to which recovering mobility levels impacted labor market outcomes in Kenya over the course of the pandemic, starting from May 2020 until June 2021. It uses an...
Persistent link: https://ebtypo.dmz1.zbw/10013208959
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The mediating effect of perceived usefulness and brand attitude in relationship between consumer-brand metrics
Gursimranjit Singh; Maninder Singh - In: International journal of business innovation and … 27 (2022) 1, pp. 61-75
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Customer segment transition through the customer loyalty program
Kimura, Makoto - In: Asia Pacific journal of marketing and logistics 34 (2022) 3, pp. 611-626
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How smartphones can bring about a developmental breakthrough in agriculture
Bajpai, Nirupam; Beriya, Abhishek - 2022
Modern smartphones come with high computing power, a variety of sensors and customization abilities that allow creation of a range of practical applications (apps). These features, coupled with the mobility and accessibility in terms of cost that smartphones offer, make them a potential...
Persistent link: https://ebtypo.dmz1.zbw/10013174998
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Lifestyle segmentation : mobile phone purchase vis-à-vis consumption decision
Nugraha, Albert Kriestian Novi Adhi; Silintowe, Yunita … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 23 (2022) 1, pp. 14-25
Prior studies intensively rely on lifestyle segmentation to investigate the patterns of purchase and consumption decisions. However, the literature does not specifically relate lifestyle profiles with the types of consumer decisions (i.e., purchasing vs. consumption decisions). Therefore, this...
Persistent link: https://ebtypo.dmz1.zbw/10012938788
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Impact of brand equity and mobile web quality on intentions to use m-commerce amongst Traveloka customers
Reswanto, Fendri; Ishak, Asmai - In: International Journal of Research in Business and … 11 (2022) 1, pp. 305-315
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The role of mobile characteristics on mobile money innovations
Asongu, Simplice; Odhiambo, Nicholas M. - 2022
This study focuses on linkages between bank accounts and supply-side mobile money drivers for mobile money innovations. It seeks to understand how bank accounts can be complemented with mobile subscription and mobile connectivity dynamics (i.e., mobile connectivity coverage and mobile...
Persistent link: https://ebtypo.dmz1.zbw/10012817803
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Information sharing and banking efficiency in Africa : a disaggregated panel data analysis
Asongu, Simplice; Odhiambo, Nicholas M. - 2022
The study assesses the how information sharing by means of mobile phones affects banking system efficiency in Africa with particular emphasis on income levels (Middle income versus Low income countries) and legal origins (English Common law versus French Civil law countries). The focus is on 53...
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How can smartphones bring about a developmental breakthrough in school education?
Bajpai, Nirupam; Sharma, Anchal - 2022
India being the second-highest producer of smartphones in the world, has been exploring ways to make the digital tool reach everyone. With the availability of a variety of low-cost smartphones and affordable internet data plans, the country has witnessed a substantial increase in the ownership...
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Ponderous, proficient or professional? : survey experience and smartphone effects in stated preference research
Sandorf, Erlend Dancke; Grimsrud, Kristine M.; … - In: Environmental and resource economics 81 (2022) 4, pp. 807-832
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On the generalizability of using mobile devices to conduct economic experiments
Guo, Yiting; Shachat, Jason M.; Walker, Matthew J.; … - 2022
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The economics of spatial mobility : theory and evidence using smartphone data
Miyauchi, Yuhei; Nakajima, Kentaro; Redding, Stephen - 2022
Persistent link: https://ebtypo.dmz1.zbw/10013257792
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Information sharing and banking efficiency in Africa : a disaggregated panel data analysis
Asongu, Simplice; Odhiambo, Nicholas M. - 2022
Persistent link: https://ebtypo.dmz1.zbw/10013266035
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The role of mobile characteristics on mobile money innovations
Asongu, Simplice; Odhiambo, Nicholas M. - 2022
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The Labor Market Implications of Restricted Mobility during the COVID-19 Pandemic in Kenya : Evidence from Nationally Representative Phone Surveys
World Bank - 2022
The COVID-19 pandemic affected people's livelihoods in many ways, particularly in developing countries. This paper examines the degree to which recovering mobility levels impacted labor market outcomes in Kenya over the course of the pandemic, starting from May 2020 until June 2021. It uses an...
Persistent link: https://ebtypo.dmz1.zbw/10013255079
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The economics of spatial mobility : theory and evidence using smartphone data
Miyauchi, Yuhei; Nakajima, Kentaro; Redding, Stephen - 2022
Persistent link: https://ebtypo.dmz1.zbw/10013270094
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Consumers' advertising media use : a cross-cultural study
Tesfom, Goitom; Lutz, Clemens - In: Services marketing quarterly 43 (2022) 1, pp. 32-47
Persistent link: https://ebtypo.dmz1.zbw/10012801854
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Global value chains and the innovation of the Chinese mobile phone industry
Xing, Yuqing - 2019
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The use of the mobile phone in the rural zones of Peru
Franciskovic, Jubitza Mariana; Miralles, Francesc - In: Journal of Economics, Finance and Administrative Science 26 (2021) 52, pp. 390-399
Purpose - The main objective of the research is to examine whether the possession and the consumption of the service of a mobile telephone by the families of rural zones has improved their wellbeing in the last 10 years (2007-2016). Design/methodology/approach - A quantitative analysis of panel...
Persistent link: https://ebtypo.dmz1.zbw/10013192213
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The Impact of COVID-19 on International Tourism Flows to Italy : Evidence from Mobile Phone Data
Della Corte, Valerio; Doria, Claudio; Oddo, Giacomo - 2021
This paper analyses the response to the COVID-19 pandemic of inbound tourism to Italy looking at variation across countries and across provinces. To this end, it uses weekly data on the number of foreign visitors in Italy from January 2019 until February 2021, as provided by a primary mobile...
Persistent link: https://ebtypo.dmz1.zbw/10013211979
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Brand Romance; An Upright Predictor of Brand Loyalty in Mobile Phone Market, based on University Academics in Sri Lanka
Bandara, K. B. T. U. K. - 2021
Today, the fast-growing mobile phone industry necessitates marketers to develop strong customer-brand relationships in order to maintain a loyal customer base and prevent them from switching to other competitive brands in the market. In such a context; the concept of ‘Brand Romance’ is...
Persistent link: https://ebtypo.dmz1.zbw/10013223949
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Horizontal Foreclosure With Vertically Shared Large Value : Qualcomm’s License Fee Contracts and Anti-Monopoly Decisions of Competition in the Smartphone Integrated Circuits Market...
Watanabe, Mariko - 2021
\noindent The Chinese competition authority announced a sanction against Qualcomm, a leading semiconductor manufacturer in the United States. This study investigates whether Qualcomm's pricing strategy limited competition with its rivals. The study estimated two demand functions for handsets and...
Persistent link: https://ebtypo.dmz1.zbw/10013224470
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The Mobile Phone in Governance for Environmental Sustainability in Sub-Saharan Africa
Asongu, Simplice; Nting, Rexon Tayong - 2021
In this study, we assess how the mobile phone can be leveraged upon to improve the role of governance in environmental sustainability in 44 Sub-Saharan African countries. The Generalised Method of Moments is used to establish policy thresholds. A threshold is a critical mass or level of mobile...
Persistent link: https://ebtypo.dmz1.zbw/10013226497
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Measuring Movement and Social Contact with Smartphone Data : A Real-time Application to COVID-19
Couture, Victor; Dingel, Jonathan I.; Green, Allison; … - 2021
Tracking human activity in real time and at fine spatial scale is particularly valuable during episodes such as the COVID-19 pandemic. In this paper, we discuss the suitability of smartphone data for quantifying movement and social contact. These data cover broad sections of the US population...
Persistent link: https://ebtypo.dmz1.zbw/10013241707
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Facebook and mobile phone use and entrepreneurial intentions of students in Serbia
Rajković, Jelena; Kovačić, Sanja; Popović, Jovanka; … - In: Ekonomske teme 59 (2021) 3, pp. 409-426
The paper presents the results of the research of the impact that Facebook and smartphone use have on the enterprise potential, individual entrepreneurial orientation and entrepreneurial intentions of students in Serbia. The moderating effects of gender and the year of study were also examined....
Persistent link: https://ebtypo.dmz1.zbw/10012888121
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The mobile phone in governance for environmental sustainability in Sub-Saharan Africa
Asongu, Simplice; Nting, Rexon T. - 2021
In this study, we assess how the mobile phone can be leveraged upon to improve the role of governance in environmental sustainability in 44 Sub-Saharan African countries. The Generalised Method of Moments is used to establish policy thresholds. A threshold is a critical mass or level of mobile...
Persistent link: https://ebtypo.dmz1.zbw/10012544858
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Mobile phones and HIV testing : multi-country evidence from sub-Saharan Africa
Iacoella, Francesco; Tirivayi, Nyasha - 2021
Persistent link: https://ebtypo.dmz1.zbw/10012533174
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The use of the mobile phone in the rural zones of Peru
Franciskovic, Jubitza Mariana; Miralles, Francesc - In: Journal of economics, finance & administrative science 26 (2021) 52, pp. 390-399
Purpose - The main objective of the research is to examine whether the possession and the consumption of the service of a mobile telephone by the families of rural zones has improved their wellbeing in the last 10 years (2007-2016). Design/methodology/approach - A quantitative analysis of panel...
Persistent link: https://ebtypo.dmz1.zbw/10012814171
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Acceptance of COVID-19 vaccines in sub-Saharan Africa : evidence from six national phone surveys
Kanyanda, Shelton; Markhof, Yannick; Wollburg, Philip; … - Weltbankgruppe - 2021
Recent debates surrounding the lagging COVID-19 vaccination campaigns in low-income countries center around vaccine supply and financing. Yet, relatively little is known about attitudes toward COVID-19 vaccines in these countries and in Africa in particular. This paper provides cross-country...
Persistent link: https://ebtypo.dmz1.zbw/10012700826
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Essays on smartphones' effects on attention and behavior
Glavind, Kristoffer Lind - 2021
Since the introduction of the iPhone in 2007, smartphones have become an integrated part of human life. Smartphones are excellent tools that help us access information, coordinate journeys, connect with friends and family, and much, much more. However, in parallel with the proliferation of...
Persistent link: https://ebtypo.dmz1.zbw/10012670940
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Consumption access and agglomeration : evidence from smartphone data
Miyauchi, Yuhei; Nakajima, Kentaro; Redding, Stephen - 2021 - Revised June 2021
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Countering misinformation with targeted messages : experimental evidence using mobile phones
Armand, Alex; Augsburg, Britta; Bancalari, Antonella; … - 2021
Widespread misconceptions can be critical, especially in times of crisis. Through a field experiment, we study how to address such wrong or inaccurate beliefs using messages delivered to individual citizens using mobile phones. We focus on misinformation related to the COVID-19 pandemic in a...
Persistent link: https://ebtypo.dmz1.zbw/10012612903
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Understanding behavioral intention to use mobile wallets in vietnam : extending the tam model with trust and enjoyment
Anh Tho To; Thi Hong Minh Trinh - In: Cogent business & management 8 (2021) 1, pp. 1-14
Mobile wallet (M-wallet), as an innovative alternative payment, is trendy in developed economies because it provides users with the ease, safety, and fast completion of daily financial activities. However, M-wallets have still been seen in the infancy stage in Vietnam. Therefore, the study aims...
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Understanding rural Chinese consumers' behavior : stimulus-organism-response (S-O-R) perspective on Huawei's brand loyalty in China
Yu, Zhiyuan; Worasak Klongthong; Jakkrit Thavorn; … - In: Cogent business & management 8 (2021) 1, pp. 1-20
This study examined the effect of familiarity with the Huawei smartphone brand as a mediator between brand involvement and brand loyalty in China and explored behavioral and attitudinal loyalty as two major components of brand loyalty. An exploratory mixed-methods design grounded in the...
Persistent link: https://ebtypo.dmz1.zbw/10012666174
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Long-term relationship building and customer switching behaviour in the mobile telecommunication industry in Nigeria
Oseremen, Ebhote - In: The Romanian economic journal : REJ 24 (2021) 80, pp. 24-42
Persistent link: https://ebtypo.dmz1.zbw/10012595495
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Consumption access and agglomeration : evidence from smartphone data
Miyauchi, Yuhei; Nakajima, Kentaro; Redding, Stephen - 2021
Persistent link: https://ebtypo.dmz1.zbw/10012487223
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Monitoring the digital economy and electronic communications services in the Western Balkans and Turkey : market report : 2020 third and final study report : SMART 2016/0024 : fina...
Jurjevic, Domagoj - Tech4i2 Ltd.; time.lex <Körperschaft> - 2021
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Persistent link: https://ebtypo.dmz1.zbw/10012489353
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Online salience and charitable giving : evidence from SMS Donations
Perroni, Carlo; Scharf, Kimberly A.; Talavera, Oleksandr; … - 2021
Persistent link: https://ebtypo.dmz1.zbw/10012423351
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COVID-19 Pandemic and Unemployment : Evidence from Mobile Phone Data in China
Li, Teng; Barwick, Panle Jia; Deng, Yongheng; Huang, Xinfei - 2021
Based on mobile phone records for 71 million users and location tracking information for one million users over two years, this study examines the labor market impacts of the COVID-19 pandemic in China’s Guangdong province, whose GDP is larger than all but the top 12 countries in the world....
Persistent link: https://ebtypo.dmz1.zbw/10013228341
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Brand Experience and Consumers’ Willingness to Pay (WTP) a Price : Exploring the role of Brand Credibility, Perceived Quality, Perceived Uniqueness, And Social Image in A Comparati...
Khan, Sawera; Siddiqui, Danish Ahmed - 2021
Many companies and brands are using experiential marketing to boost up the brand image, goodwill, and to gain the confidence and trust of the people. This study develops a conceptual framework thereby modified the Dwivedi et. al. (2018) model, which investigates how the Brand experience may...
Persistent link: https://ebtypo.dmz1.zbw/10013249462
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The Influence of Brand Image, Features, and Price Perception on Purchase Decision on OPPO Smartphone (Case Study at Faculty of Economics Students of Jakarta State University 2018-2...
Rachnady, Luthfi; Usman, Osly - 2021
This study aims to determine the effect of brand image, features, and price perceptions on purchasing decisions for OPPO smartphones, a case study of students of the Faculty of Economics, Jakarta State University, Class of 2018-2020. From data analysis obtained multiple linear regression...
Persistent link: https://ebtypo.dmz1.zbw/10013240872
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The Symbolic Meaning Value in the Purchasing Decision Making Process of Smartphone Brand
Nugroho, Michael Adhi; Harjanto, Rudy - 2021
Technological developments have progressed and the Internet has become a vehicle for various purposes, thus changing the economic culture of the Indonesian people. Purchasing a product is no longer just based on a product benefit, but a lengthy study on comparison. Consumers rely on symbolic...
Persistent link: https://ebtypo.dmz1.zbw/10013241332
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Impact of Brand Name on Customer Buying Decision Towards an Emerging Mobile Phone Market in Hyderabad
Shakeel, Shaik; Sreekanth, K.; Nedumaran, Dr. G.; M, Manida - 2021
The business sectors for Mobile telephones are one of the most violent today because of expanded rivalry and changing purchaser brand inclinations. Today, cell phones are utilized for different purposes when contrasted with the reasons for which they were utilized during its underlying long...
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Mobile Phones and Local Economic Development : A Global Evidence
Mensah, Justice Tei - 2021
In this paper, I present global evidence on the impact of expansion in mobile telephony and broadband Internet services on economic development at the subnational level. Leveraging two decades of satellite data on nightlights and the global expansion of 2G and 3G mobile networks in 3419...
Persistent link: https://ebtypo.dmz1.zbw/10013236462
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Somalia : COVID-19 High Phone Survey Wave 2 Brief
Kotikula, Andy; Pournik, Milad; Yoshimura, Kazusa - 2021
In January 2021, the second wave of the Somalia high frequency phone survey has been administered, calling 2,811 households to see the impact of Coronavirus disease 2019 (COVID-19) on people's behavior and livelihood. The first wave has been conducted in June 2020, and compared to that, the...
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Do institutions and technologies matter for trade openness? : empirical evidence from African countries
Canh Phuc Nguyen; Doytch, Nadia; Su Dinh Thanh; … - In: The International trade journal 35 (2021) 5, pp. 413-438
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Study on awareness policies for dissemination of family internet rules by libertarian-paternalism
Saito, Nagayuki - 2018
In order to discuss the future direction of policy making for protecting children online, this paper discusses the effectiveness of protection policies based on libertarian paternalism from the standpoint of behavioral economics by referring to the efforts of the Kariya authorities, Aichi...
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Assessment of mobile phone usage and self-perceived effects among students of a dental college in Chennai
Barma, Manali Deb; D., Srisakthi; Indiran, Meignana … - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 1786-1794
Persistent link: https://ebtypo.dmz1.zbw/10012548292
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A pilot study of the Hong Kong smartphone market : how service quality affects repurchase intention via customer satisfaction and attitudinal loyalty
Ng, Holly; Li, Tilo; Yeung, Marine - In: International journal of business & management : IJoBM 8 (2020) 2, pp. 93-109
Persistent link: https://ebtypo.dmz1.zbw/10012395746
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