When a publicly-traded company files for bankruptcy protection, its smallest investors — typically individual retail shareholders — may struggle to understand the nature of the proceedings and whether and to what extent they may participate in the case. Although shareholders increasingly...

"This book provides a thorough and up-to-date account of what is state-of-the-art in the field of contracts relating to selected financial services such as insurance, loans and payments services. It also explores the resolution of disputes arising out of such contracts by ADR bodies in Europe,...

This article explores the possible involvement of tax specialist ombudsmen in the mutual agreement procedure (MAP). With the current level of development of the MAP still facing criticism for a lack of efficiency and transparency, and the arbitration only being adopted by a handful of states,...

In the 2008 aftermath, the European Central Bank (ECB) acquired new mandates and policy instruments to assure financial stability. With growing powers, there is a correspondent demand for transparency of its decisions. This research presents an account on how and in which conditions the European...

The EU’s approach to fake news, as epitomised by the European External Action (EEAS) Service East Stratcom Disinformation Review, violates the rights to freedom of expression and due process of those accused of distributing disinformation. The EU Disinformation Review is a publication of the...

This paper is about the investigative powers of the National ombudsman of the Netherlands. It describes the legal context of own initiative investigations and the relevant provisions of the three pieces of legislation on the basis of which the ombudsman operates: article 78a of the Constitution,...

The institution of Banking Ombudsman was introduced in 1995 in India, through the Banking Ombudsman Scheme 1995. The object of the scheme was to provide expeditious and inexpensive forum to bank customers for resolution of their complaints relating to deficiency in banking services. The Scheme...

Ten star cases closed in 2012 illustrate best practice. Six of the cases concern transparency, while a further case pertains to the Charter of Fundamental Rights. Issues of recruitment, respect for citizens, and compensation are also included.

Cover -- Einleitung -- A. Einführung -- B. Gang der Darstellung -- C. Praktische Relevanz -- Teil 1 Compliance im Unternehmen -- A. Compliance aus Sicht des Unternehmens -- I. Juristisch geprägte Perspektive -- II. Ethisch geprägte Perspektive -- III. Betriebswirtschaftlich geprägte...

Ombudsmen in OECD countries have a tradition which dates back to the 1960s. However, the establishment of SME-dedicated ombudsmen is a more recent trend which has developed along three main models: redress model; clearing house model; and advocacy model. Countries interested in introducing an...

Ombudsman institutions (OIs) act as the guardians of citizens’ rights and as a mediator between citizens and the public administration. While the very existence of such institutions is rooted in the notion of open government, the role they can play in promoting openness throughout the public...

This study has been commissioned by the European Parliament as an input to the analysis of the international, in particular European Union's, assistance to national human rights institutions in the countries of the Eastern Partnership. Since the calls on Belarus so far have failed to result in...