Contributing to the literature on the diversity of capitalism, this article shows how actors in the Polish public services responded to interlinked crises, namely the chronic public services crisis and its aggravation by the COVID-19 pandemic and the arrival of refugees triggered by war in...

The objective of this paper is to examine the efficiency of the public sector when it comes to labor market policy (LMP) in European Union (EU) countries. The primary aim is to provide a comprehensive evaluation of public services connected with the LMP from the viewpoint of the efficiency of...

This paper revisits the standard explanations of the violent Chilean protests of late 2019, and in particular their exclusive focus on the role of inequality, which in fact had been falling prior to the emergence of unrest. Instead, we suggest that blame may lie in a crisis of trust in...

Purpose - The aim of this article is to specify the determining factors behind the decision to adopt either an internal or external means of the household waste management service in Moroccan local authorities (LAs), particularly in the "communes". Research methodology - The methodology applied...

Aim/purpose - The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production....

The digital transformation of society raises high hopes for the improvement of the design and implementation of coproduction processes, which may lead to higher levels of acceptance, satisfaction, and trust with respect to public services. Yet and despite a growing number of studies on the role...

This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic at the stage of initial contact preceding a potential application for unemployment benefit. Our correspondence experiment facilitates testing for the presence of each of two intertwined...

International comparisons show that the reasons why e-government development in Germany does not occupy the desired "top spot" in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public...

This paper provides an analysis of national laws relevant to whistle-blowers in the public sector across 67 ILO Member States. It studies each national law through a selection of indicators derived from reference frameworks and guidance by inter-governmental organizations (e.g. UNODC, OECD) and...

Digitalisation in the public sector presents both opportunities and challenges, impacting working conditions, work organisation and social dialogue, yet research on its effects remains limited, especially in Germany. In particular, the role of digitalisation in shaping work dynamics, workload...

Our study delves into understanding the bottom-up processes within a public service delivery system by studying the last-mile interactions between frontline workers, citizens, and other stakeholders. Specifically, we focus on these aspects in the context of the Solid Waste Management (SWM)...

This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic. Our focus is on public servants at local job centers whose job is to advise unemployed individuals and process applications for unemployment benefit. Our experimental design facilitates...

The COVID pandemic has demonstrated the weakness of neoliberalism by showing the importance of public services, workers’ need for security, and a heightened awareness of collective interdependence. Economic theory recognises the deficiencies of depending on market forces by accepting certain...

This paper introduces a theory-based equivalence scale for public in-kind transfers, which justifies comparison of distributions of extended income (cash income plus the value of public services) between European countries. We demonstrate the usefulness of the proposed equivalence scale in an...

Freiwillige Feuerwehren sind in vielen ländlichen Räumen Europas eine etablierte Einrichtung der Daseinsvorsorge.Trotz dieser Allgegenwärtigkeit sehen sich viele Ortsfeuerwehren bei der Erfüllung ihrer Aufgaben mit existenziellen Herausforderungen konfrontiert. Fragen wie die Durchführung...

In diesem Beitrag wird der Zusammenhang zwischen den sogenannten Ökonomien des Alltagslebens (auch Fundamentalökonomie genannt), einem aktuellen Ansatz zur Debatte über die Daseinsvorsorge, und dem Konzept der räumlichen Gerechtigkeit diskutiert. Dabei wird von der These ausgegangen, dass...

The governance of any organisation comprises a system of rules, practises, and procedures that guide and control the organisation. The case study examines the processes, procedures, activities, and problems of decision-making at the level of Slovenian ministries in terms of compliance with...

The process of the liberalisation of services of general economic interest (SGEI) in the EU adopted the universal service (US) regulatory model. The objectives of the process were to strengthen free competition and improve social welfare. SGEIs have the characteristic of networked services and,...