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Year of publication
Subject
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Öffentliche Dienstleistung 4,453 Public services 4,373 Öffentlicher Sektor 514 Public sector 496 Theorie 491 Theory 489 public services 427 Privatisierung 419 Großbritannien 397 United Kingdom 391 Privatization 376 Deutschland 375 Germany 357 Dienstleistungsqualität 330 Service quality 330 EU countries 317 EU-Staaten 317 USA 264 United States 253 Local government 240 Kommunalverwaltung 234 Public administration 227 Öffentliche Verwaltung 227 Öffentlicher Dienst 219 Civil service 199 Kommunale Dienstleistung 198 Local public services 192 Public-private partnership 192 Öffentlich-private Partnerschaft 192 Motivation 179 Innovation 166 Welt 166 World 165 Public goods 159 Öffentliche Güter 159 Decentralization 153 Outsourcing 149 Public expenditure 149 Öffentliche Ausgaben 149 Dezentralisierung 147
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Online availability
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Free 1,197 Undetermined 876
Type of publication
All
Article 2,548 Book / Working Paper 2,327 Journal 28 Other 2
Type of publication (narrower categories)
All
Article in journal 1,804 Aufsatz in Zeitschrift 1,804 Graue Literatur 829 Non-commercial literature 829 Aufsatz im Buch 593 Book section 593 Working Paper 534 Arbeitspapier 499 Collection of articles of several authors 280 Sammelwerk 280 Amtsdruckschrift 145 Government document 145 Hochschulschrift 128 Aufsatzsammlung 109 Konferenzschrift 108 Thesis 92 Conference proceedings 69 Case study 48 Fallstudie 48 Conference paper 27 Konferenzbeitrag 27 Bibliografie enthalten 26 Bibliography included 26 No longer published / No longer aquired 16 Advisory report 14 Gutachten 14 Statistik 13 Collection of articles written by one author 12 Sammlung 12 Statistics 12 Forschungsbericht 9 Handbook 9 Handbuch 9 Article 8 Dissertation u.a. Prüfungsschriften 8 Mehrbändiges Werk 8 Multi-volume publication 8 Systematic review 8 Übersichtsarbeit 8 Fallstudiensammlung 7
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Language
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English 3,618 German 611 Undetermined 281 French 133 Spanish 72 Italian 54 Polish 35 Swedish 27 Russian 21 Danish 14 Portuguese 14 Finnish 9 Dutch 9 Norwegian 6 Romanian 5 Czech 4 Slovak 4 Croatian 3 Lithuanian 2 Serbian 2 Arabic 1 Georgian 1 Slovenian 1 Albanian 1 Ukrainian 1 Vietnamese 1
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Author
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Cox, Helmut 21 Osborne, Stephen P. 19 Khemani, Stuti 17 Langørgen, Audun 17 Aaberge, Rolf 16 Besley, Timothy 15 Clifton, Judith 14 Andrews, Rhys 13 Ghatak, Maitreesh 13 Shah, Anwar 13 Gallouj, Fai͏̈z 12 Molina, Ezequiel 12 Ambrosius, Gerold 11 Djellal, Faridah 11 Gradus, Raymond 11 Mogstad, Magne 11 Bailey, Stephen J. 10 Boyne, George A. 10 Faguet, Jean-Paul 10 Bennedsen, Morten 9 Blankart, Charles B. 9 Brosio, Giorgio 9 Dur, Robert A. J. 9 Eichhorn, Peter 9 Radnor, Zoe 9 Roseth, Benjamin 9 Svensson, Jakob 9 Warner, Mildred 9 Ahmad, Ehtisham 8 Bel, Germà 8 Berg, Erlend 8 Brandt, Torsten 8 Díaz Fuentes, Daniel 8 Hermann, Christoph 8 Iossa, Elisabetta 8 Manjula, R 8 Obermann, Gabriel 8 Piotrowska-Marczak, Krystyna 8 Resnick, Danielle 8 Schultz, Christian 8
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Institution
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World Bank 53 OECD 46 National Bureau of Economic Research 20 World Bank Group 15 Europäische Kommission 12 Weltbank 11 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 10 Inter-American Development Bank 9 Organisation for Economic Co-operation and Development 9 Edward Elgar Publishing 7 Gesellschaft für Öffentliche Wirtschaft 7 Institute for Social and Economic Change (ISEC) 7 Asian Development Bank 6 European Foundation for the Improvement of Living and Working Conditions 6 Frankreich / Commissariat Général du Plan 6 Gesellschaft für Öffentliche Wirtschaft / Wissenschaftlicher Beirat 6 eSocialSciences 6 Economics Department, Organisation de Coopération et de Développement Économiques (OCDE) 5 Kanada / Task Force on Program Review 5 Centre for Market and Public Organisation (CMPO), University of Bristol 4 Department of Economics and Business, Universitat Pompeu Fabra 4 Europäischer Ausschuss der Regionen 4 Europäischer Wirtschafts- und Sozialausschuss 4 IGI Global 4 Statistisk Sentralbyrå, Government of Norway 4 Asian Development Bank (ADB) 3 C.E.P.R. Discussion Papers 3 Civil Service Assembly of the United States and Canada 3 Deutschland / Bundesministerium für Verkehr und Digitale Infrastruktur 3 Duke University / School of Law 3 Duncker & Humblot 3 Economics Research, World Bank Group 3 Europarat 3 Nomos Verlagsgesellschaft 3 Wisconsin Madison - Social Systems 3 African Economic Research Consortium 2 Bucerius Law School 2 Centre d'Études sur l'Économie Internationale et Europeenne (C3E), Faculté des Sciences Économiques et de Gestion 2 Centro de Investigação em Gestão e Economia (CIGE), Universidade Portucalense 2 Chartered Institute of Public Finance and Accountancy 2
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Published in...
All
Public management review 140 International public management journal 65 World Bank E-Library Archive 48 Public performance & management review 43 Public personnel management 42 International journal of public sector management : IJPSM 41 Policy research working paper : WPS 37 CESifo working papers 23 Policy, finance & management for public-private partnership 23 World development : the multi-disciplinary international journal devoted to the study and promotion of world development 23 Annals of public and cooperative economics 21 NBER working paper series 20 Working paper / National Bureau of Economic Research, Inc. 20 Discussion paper series / IZA 17 Journal of public economics 17 Discussion paper / Centre for Economic Policy Research 15 Handbook of innovation in public services 15 NBER Working Paper 15 Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung 15 Administrative Sciences : open access journal 14 Does decentralization enhance service delivery and poverty reduction? 13 World Bank Policy Research Working Paper 13 Journal of economic policy reform 12 Oxford review of economic policy 12 Springer eBook Collection 12 Economia pubblica : the Italian journal of public economics and law 11 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 11 Transfer : European review of labour and research ; quarterly review of the ETUI Research Department 11 Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP 11 Innovations in financing public services : country case studies 10 MPRA Paper 10 Public service improvement : theories and evidence 10 Socio-economic planning sciences : the international journal of public sector decision-making 10 Transforming public enterprise in Europe and North America : networks, integration and transnationalisation 10 Working paper 10 Working papers / Inter-American Development Bank, Department of Research and Chief Economist 10 Beiträge zur öffentlichen Wirtschaft 9 Connecting knowledge and performance in public services : from knowing to doing 9 Europa im Ausverkauf : Liberalisierung und Privatisierung öffentlicher Dienstleistungen und ihre Folgen für die Tarifpolitik 9 International journal of manpower 9
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Source
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ECONIS (ZBW) 4,449 RePEc 330 USB Cologne (EcoSocSci) 62 EconStor 55 BASE 6 Other ZBW resources 3
Showing 1 - 50 of 4,905
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Organizations and efficiency in public services : the case of English lighthouses revisited
Bogart, Dan; Buxton Dunn, Oliver; Alvarez-Palau, Eduard … - In: Economic inquiry 60 (2022) 2, pp. 975-994
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Why do some labour alliances succeed in politicizing Europe across borders? : a comparison of the Right2Water and Fair Transport European citizens' initiatives
Szabó, Imre; Golden, Darragh; Erne, Roland - In: Journal of common market studies : JCMS 60 (2022) 3, pp. 634-652
Persistent link: https://ebtypo.dmz1.zbw/10013190893
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A European equivalence scale for public in-kind transfers
Aaberge, Rolf; Langørgen, Audun; Lindgren, Petter Y. - 2022
This paper introduces a theory-based equivalence scale for public in-kind transfers, which justifies comparison of distributions of extended income (cash income plus the value of public services) between European countries. We demonstrate the usefulness of the proposed equivalence scale in an...
Persistent link: https://ebtypo.dmz1.zbw/10013193777
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Revealing a hidden cost : determining the public service cost of poverty in Ireland
Collins, Micheál L. - 2022
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Roma and bureaucrats : a field experiment in the Czech Republic
Mikula, Stepan; Montag, Josef - 2022
This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic. Our focus is on public servants at local job centers whose job is to advise unemployed individuals and process applications for unemployment benefit. Our experimental design facilitates...
Persistent link: https://ebtypo.dmz1.zbw/10013483744
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Reflections on the COVID moment and life beyond neoliberalism
Crouch, Colin - In: Transfer : the European review of labour and research ; … 28 (2022) 1, pp. 31-45
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An empirical study of perception of the end-user on the acceptance of smart government service in the uae
Saif Almuraqab, Nasser A.; Jasimuddin, Sajjad M.; … - In: Journal of global information management 29 (2021) 6, pp. 1-29
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Increasing the take-up of public health services : an experiment on nudges and digital tools in Uruguay
Cuesta, Ana; Delgado, Lucia; Gallegos, Sebastián; … - 2021
In this paper, we test whether promoting digital government tools increases the take-up of an important public health prevention service: cervical cancer screening. We implemented an at-scale field experiment in Uruguay, randomly encouraging women to make medical appointments with a digital...
Persistent link: https://ebtypo.dmz1.zbw/10012599777
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Financial reporting, public services and local executives’ re-electability in Indonesia
Furqan, Andi Chairil; Wardhani, Ratna; Martani, Dwi; … - In: Cogent business & management 8 (2021) 1, pp. 1-22
This study aims to analyze the effects of audit findings, follow-up of audit recommendations, quality of financial reporting and public services on the incumbent electability. Using subnational elections data in Indonesia in 2015 and 2017, the final sample amounted to 291 observations, which...
Persistent link: https://ebtypo.dmz1.zbw/10012643076
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How to rebuild the quality of public services at the local government level during the Covid-19 pandemic from the transaction cost theory perspective
Balcerek-Kosiarz, Marta; Mikołajczyk, Magdalena - In: European research studies 24 (2021) 3, pp. 1020-1030
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Railways as patient capital
Lewis, Oliver; Offer, Avner - 2021
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Providers and profiteers : essays on profit and competition in the provision of public services
Larsson, Sebastian - 2021
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Ethnicity is not public service destiny : the political logic of service distribution in South Africa
Porten, John; Rhee, Inbok; Gibson, Clark C. - 2021
Millions of South Africans in thousands of demonstrations have protested the unequal allocation of public services. Despite the African National Congress's promise to reduce the disparities generated by apartheid, the level of public services remains highly uneven across the country. Most...
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Public services and liveability in European cities in comparison
Holzner, Mario; Römisch, Roman - 2021
A high level of public services in housing, transport, education and health care is essential for liveability in urban centres, as shown in this report, with the help of European data for large cities. Inhabitants of larger cities, where the housing market is heavily commercialised in terms of...
Persistent link: https://ebtypo.dmz1.zbw/10012602704
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A theory of social impact bonds
Tortorice, Daniel L.; Bloom, David E.; Kirby, Paige; … - 2020
Social impact bonds (SIBs) are an innovative financing mechanism for public goods. In a SIB, an investor provides capital to a service provider for a social intervention. The investor receives a return based on the outcome of the intervention relative to a predetermined benchmark. We describe...
Persistent link: https://ebtypo.dmz1.zbw/10012243331
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A theory of social impact bonds
Tortorice, Daniel L.; Bloom, David E.; Kirby, Paige; … - 2020
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Assessment of services rendered by a public organization to the citizen : the perspective of security in peacetime
Piotrowska-Trybull, Marzena; Jabłońska-Wołoszyn, Maria - In: European research studies 23 (2020) 4, pp. 623-637
Persistent link: https://ebtypo.dmz1.zbw/10012511268
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Intergovernmental relations and territorial disparities in access to local social policy measures: the case of Estonia
Kriisk, Kersti - 2020
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The case for universal basic services
Gough, Ian - In: LSE public policy review 1 (2020) 2, pp. 1-9
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Public charge in the time of coronavirus
Tepepa, Martha - 2020
The United States government recently passed legislation and stabilization packages to respond to the COVID-19 (i.e., coronavirus disease 2019) outbreak by providing paid sick leave, tax credits, and free virus testing; expanding food assistance and unemployment benefits; and increasing Medicaid...
Persistent link: https://ebtypo.dmz1.zbw/10012199397
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Achieving SDG 10 : a global review of public service inclusion strategies for ethnic and religious minorities
Mir, Ghazala; Karlsen, Saffron; Mitullah, Winnie V.; … - 2020
Social inequalities are intensifying globally and widening divisions are linked to civil unrest. Disadvantaged ethnic and religious groups experience poor access to, representation in and outcomes from public services such as healthcare and education. As mechanisms for social participation and...
Persistent link: https://ebtypo.dmz1.zbw/10012165427
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Uneven demographic changes as a challenge to provide access to education in the rural areas in Poland
Wojewódzka-Wiewiórska, Agnieszka; Stawicki, Maciej - In: European Journal of Sustainable Development : EJSD 9 (2020) 1, pp. 253-262
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Soziale Infrastruktur und räumliche Gerechtigkeit: Zum Potenzial des Ansatzes der Fundamentalökonomie
Zademach, Hans-Martin; Dudek, Simon - In: Neue Perspektiven für eine zukunftsfähige Raumordnung …, (pp. 138-150). 2022
Die Raumordnungspolitik der Bayerischen Staatsregierung begegnet den ungleichen Lebensverhältnissen im Freistaat gegenwärtig schwerpunktmäßig anhand von Förderprojekten für strukturschwache Regionen. Dem liegt der Gedanke zugrunde, dass Kommunen durch die Schaffung wirtschaftlichen...
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The Role of Public Spending and The Quality of Public Services in E-government Development
Niftiyev, Ibrahim - 2022
Numerous studies have concluded that trends in e-government development have spread throughout the world economy and that public sector performance is a significant determinant of this process. Moreover, an expansion in the available literature and data sources also present additional incentives...
Persistent link: https://ebtypo.dmz1.zbw/10013198804
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Digitalisierung und nachbarschaftlicher Zusammenhalt im ländlichen Raum: Ergebnisse einer Mixed-Methods-Untersuchung
Kurtenbach, Sebastian; Küchler, Armin; Rees, Yann - In: Raumforschung und Raumordnung / Spatial Research and … 80 (2022) 3, pp. 329-343
Der Beitrag diskutiert Effekte digitaler nachbarschaftlicher Kommunikation auf das lokale Zusammenleben im ländlichen Raum. Dazu werden Daten aus einer Befragung sowie leitfadengestützte Interviews mit Einwohnerinnen und Einwohner in Metelen im Kreis Steinfurt ausgewertet. Die...
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Distribuição espacial de características sociodemográficas e localização de empregos e serviços públicos das vinte maiores cidades do Brasil
Pereira, Rafael Henrique Moraes; Herszenhut, Daniel; … - 2022
The development of several policies and research projects rely on data on the population socioeconomic characteristics and on the spatial distribution of economic activities and public services. Nonetheless, these data in Brazil are often difficult to access, require large computational power to...
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Roma and Bureaucrats: A Field Experiment in the Czech Republic
Mikula, Štěpán; Montag, Josef - 2022
This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic. Our focus is on public servants at local job centers whose job is to advise unemployed individuals and process applications for unemployment benefit. Our experimental design facilitates...
Persistent link: https://ebtypo.dmz1.zbw/10013479056
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A European equivalence scale for public in-kind transfers
Aaberge, Rolf; Langørgen, Audun; Lindgren, Petter Y. - 2022
This paper introduces a theory-based equivalence scale for public in-kind transfers, which justifies comparison of distributions of extended income (cash income plus the value of public services) between European countries. We demonstrate the usefulness of the proposed equivalence scale in an...
Persistent link: https://ebtypo.dmz1.zbw/10013480198
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Delivering next-generation public services through mobile technology
Bajpai, Nirupam; Beriya, Abhishek; Biberman, John; … - 2022
With the ongoing dramatic drop in prices for smartphones in India and the broader developing world, new frontiers are opening up for the incorporation of mobile technology into public service delivery. Mobile services in the fields of education and health have already been widely disseminated,...
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Long-run effects of local government mergers on educational attainment and income
Sandsør, Astrid Marie Jorde; Falch, Torberg; Strøm, Bjarne - In: Oxford bulletin of economics and statistics 84 (2022) 1, pp. 185-213
Persistent link: https://ebtypo.dmz1.zbw/10012818985
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Do anti-corruption messages improve public service delivery? : insights from a lab-in-the-field experiment in Burundi
Falisse, Jean-Benoît; Leszczynska, Nastassia - In: The journal of development studies 58 (2022) 1, pp. 96-114
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Contracting out welfare services : how are private contractors held accountable?
Blomqvist, Paula; Winblad, Ulrika - In: Public management review 24 (2022) 2, pp. 233-254
Persistent link: https://ebtypo.dmz1.zbw/10012802123
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Analysis of citizen satisfaction in municipal services
Romero-Subia, José Fernando; Río, Juan Antonio Jimber del - In: Economies : open access journal 10 (2022) 9, pp. 1-24
Citizen demand for quality public services is increasing, and improvements in the provision of public services affect citizen satisfaction and loyalty. This research is to evaluate citizens’ loyalty to municipal officials on the quality of public services provided by the municipality. The...
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Pandemic effects on public service employment in Australia
Colley, Linda; Woods, Shelley; Head, Brian William - In: The economic and labour relations review : ELRR 33 (2022) 1, pp. 56-79
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Research ecosystem strengthening through the development of a public affairs index to support the devolved system of government in Kenya
Lutta, Paul; Naeku, Cecilia; Ngugi, Rose; Nguli, Judith; … - 2022
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GenDis: zur Bereitstellung gesellschaftlich notwendiger Dienstleistungen in Deutschlands Regionen : Clusteranalyse zur Untersuchung regionaler Infrastrukturen
Sonnenburg, Anja - 2022
Persistent link: https://ebtypo.dmz1.zbw/10013187671
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Safeguarding the provision of public services in rural border areas : a case study of the Greater Region
Mangels, Kirsten; Wohland, Julia - In: Border Futures - Zukunft Grenze - Avenir Frontière : …, (pp. 264-303). 2022
In the context of demographic change and the associated shrinking and aging of the population, the safeguarding of public services in rural areas faces great challenges. Rural border areas find themselves in a unique situation due to their location, and must overcome additional challenges if...
Persistent link: https://ebtypo.dmz1.zbw/10013198187
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Soziale Infrastruktur und räumliche Gerechtigkeit : zum Potenzial des Ansatzes der Fundamentalökonomie
Zademach, Hans-Martin; Dudek, Simon - In: Neue Perspektiven für eine zukunftsfähige Raumordnung …, (pp. 138-150). 2022
Die Raumordnungspolitik der Bayerischen Staatsregierung begegnet den ungleichen Lebensverhältnissen im Freistaat gegenwärtig schwerpunktmäßig anhand von Förderprojekten für strukturschwache Regionen. Dem liegt der Gedanke zugrunde, dass Kommunen durch die Schaffung wirtschaftlichen...
Persistent link: https://ebtypo.dmz1.zbw/10013166030
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Effects of digital public services on trades in green goods : does institutional quality matter?
Le Thanh Ha; To Trung Thanh - In: Journal of innovation & knowledge : JIK 7 (2022) 1, pp. 1-11
This is the first attempt to examine empirically the effects of the implementation of digital public services (DPS) on the value of trade in green goods (TGG). By applying diverse econometric techniques to a sample of 25 European economies for the period 2012-2019, the results show that DPS...
Persistent link: https://ebtypo.dmz1.zbw/10013166617
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Experiences of innovation in public services for sustainable urban mobility
Cruz, Silvia Stuchi; Paulino, Sônia Regina - In: Journal of urban management 11 (2022) 1, pp. 108-122
The article aims to analyze non-motorized transport initiatives by adopting the innovation-in-services approach based on multi-agents. We selected ten cases in the municipality of Sao Paulo, Brazil. Our findings identified innovations in the local context in the treatment of infrastructure for...
Persistent link: https://ebtypo.dmz1.zbw/10013166835
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Remittance dependence, support for taxation and quality of public services in Africa
Konte, Maty; Ndubuisi, Gideon Onyewuchi - 2022
Persistent link: https://ebtypo.dmz1.zbw/10013438810
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The role of public services quality in shaping migration intentions in Central, Eastern and Southeastern Europe
Raggl, Anna Katharina - In: Focus on European economic integration (2022) 3, pp. 7-30
Persistent link: https://ebtypo.dmz1.zbw/10013443617
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What enhances service delivery in public hospitals in Kenya? : the role of total quality management practices
Wandie, Rebecca Wangare; Muathe, Stephen - In: International Journal of Research in Business and … 11 (2022) 7, pp. 1-8
Persistent link: https://ebtypo.dmz1.zbw/10013445141
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Municipal Sukuk as a Model for Financing Municipalities and Public Service Institutions in Saudi Arabia
Al-Ajlouni, Ahmed; AL Habeeb, Manal - 2022
Saudi Arabia experience structural economic changes embodied by Vision 2030. One of the main aspects of this master plan is related to the financial markets and developing its instruments. This paper is devoted to developing new financial instrument called Municipality Sukuk (MuSk), and bring it...
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Social accountability initiatives in the delivery of public services in Sub-Saharan Africa : a systematic literature review
Kyando, Doreen Nico - 2022
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Critical issues on social accountability in Mozambique
Forquilha, Salvador; Gonçalves, Euclides - 2022
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Nudging the nudger : a field experiment on the effect of performance feedback to service agents on increasing organ donor registrations
House, Julian; Lacetera, Nicola; Macis, Mario; Mažar, Nina - 2022
We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....
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Langtermijneffecten van persoonlijke dienstverlening in WW : effecten op kans op werk en uitstroom uit WW 30 maanden na ww-instroom : eindrapport
Vervliet, Tobias; Heyma, Arjan - 2022
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Citizens mistreatment among public servants in social public services
Kozjek, Tatjana; Brezovar, Nejc - In: Danube : law and economics review 13 (2022) 2, pp. 82-106
Public servants' decisions that are inconsistent with citizens' interests can lead to the mistreatment of public servants. The purpose of the research was to found out how the HRM practices in public organizations are related to the perception of fairness (procedural and distributive justice),...
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The development of Public-Private Partnership (PPP) in Poland : selected examples
Myszczyszyn, Janusz - In: Journal of Eastern Europe research in business & … 2022 (2022), pp. 1-11
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