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Year of publication
Subject
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Öffentliche Dienstleistung 6,015 Public services 5,997 Öffentlicher Sektor 928 Public sector 908 Theorie 709 Theory 707 public services 492 Großbritannien 489 Privatisierung 487 Service quality 482 Dienstleistungsqualität 481 United Kingdom 481 Public administration 464 Öffentliche Verwaltung 460 Privatization 443 Öffentlicher Dienst 438 Civil service 410 EU countries 405 EU-Staaten 405 Deutschland 400 Germany 378 Kommunale Dienstleistung 354 Local public services 348 Local government 296 Kommunalverwaltung 289 USA 275 United States 257 Public goods 252 Öffentliche Güter 252 Public-private partnership 243 Öffentlich-private Partnerschaft 243 Leistungsmotivation 237 Work motivation 237 E-Government 233 Motivation 229 E-government 226 Innovation 226 New public management 219 Neues Steuerungsmodell 217 Verwaltungsreform 211
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Online availability
All
Free 1,975 Undetermined 1,522 CC license 199 Digitizable 6
Type of publication
All
Article 3,424 Book / Working Paper 3,087 Journal 40 Other 2
Subcategories
All
Article in journal 2,629 Working paper 793 Book section 639 Proceedings 151 Government document 149 Case study 69 Statistics 16 Report 14 Handbook 10 Literature review 9 Textbook 6 Glossary included 4 Review 4 Reference work 1
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Language
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English 5,221 German 637 Undetermined 301 French 139 Spanish 78 Italian 57 Polish 37 Swedish 29 Russian 21 Portuguese 16 Danish 14 Finnish 9 Dutch 9 Norwegian 6 Romanian 5 Czech 4 Slovak 4 Croatian 3 Lithuanian 2 Serbian 2 Arabic 1 Georgian 1 Slovenian 1 Albanian 1 Ukrainian 1 Vietnamese 1
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Author
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Osborne, Stephen P. 24 Cox, Helmut 23 Khemani, Stuti 22 Besley, Timothy 21 Clifton, Judith 21 Langørgen, Audun 19 Aaberge, Rolf 18 Andrews, Rhys 17 Ghatak, Maitreesh 17 Brosio, Giorgio 16 Shah, Anwar 16 Ahmad, Ehtisham 15 Gallouj, Faïz 15 Bel, Germà 14 Faguet, Jean-Paul 13 Shleifer, Andrei 12 Vishny, Robert W. 12 Walker, Richard M. 12 Ambrosius, Gerold 11 Bailey, Stephen J. 11 Boyne, George A. 11 Djellal, Faridah 11 Hoppe, Eva I. 11 Iossa, Elisabetta 11 Mogstad, Magne 11 Obermann, Gabriel 11 Propper, Carol 11 Roseth, Benjamin 11 Schmitz, Patrick W. 11 Warner, Mildred 11 Bennedsen, Morten 10 Díaz Fuentes, Daniel 10 Gradus, Raymond 10 Jordahl, Henrik 10 Kahn, Matthew E. 10 Schulz-Nieswandt, Frank 10 Zanfei, Antonello 10 Aguzzi, Stefania 9 Benedetti, Michele 9 Blankart, Charles B. 9
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Institution
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World Bank 69 OECD 63 National Bureau of Economic Research 28 European Foundation for the Improvement of Living and Working Conditions 19 World Bank Group 19 Capgemini 17 IDC 15 Sogeti 15 Weltbank 15 Organisation for Economic Co-operation and Development 13 Politecnico di Milano 13 Europäische Kommission 12 European Commission / Directorate-General for Communications Networks, Content and Technology 11 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 10 Inter-American Development Bank 9 Edward Elgar Publishing 8 European Commission / Directorate-General for the Information Society and Media 8 Gesellschaft für Öffentliche Wirtschaft 7 Institute for Social and Economic Change (ISEC) 7 Asian Development Bank 6 Frankreich / Commissariat Général du Plan 6 Gesellschaft für Öffentliche Wirtschaft / Wissenschaftlicher Beirat 6 IGI Global 6 eSocialSciences 6 Economics Department, Organisation de Coopération et de Développement Économiques (OCDE) 5 Kanada / Task Force on Program Review 5 Publications Office of the European Union 5 Centre for Market and Public Organisation (CMPO), University of Bristol 4 Civil Service Assembly of the United States and Canada 4 Department of Economics and Business, Universitat Pompeu Fabra 4 European Commission / Directorate-General for Informatics 4 European Institute of Public Administration 4 Europäischer Ausschuss der Regionen 4 Europäischer Wirtschafts- und Sozialausschuss 4 Nomos Verlagsgesellschaft 4 Statistisk Sentralbyrå, Government of Norway 4 Asian Development Bank (ADB) 3 C.E.P.R. Discussion Papers 3 Deutscher Städtetag 3 Deutschland / Bundesministerium für Verkehr und Digitale Infrastruktur 3
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Published in...
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Public management review 220 International public management journal 88 Public performance & management review 66 Public personnel management 55 World Bank E-Library Archive 50 Administrative Sciences : open access journal 43 International journal of public sector management : IJPSM 41 Working paper 36 Policy research working paper : WPS 34 Annals of public and cooperative economics 28 CESifo working papers 28 Discussion paper series 28 NBER working paper series 28 World development : the multi-disciplinary international journal devoted to the study and promotion of world development 27 Does decentralization enhance service delivery and poverty reduction? 24 Policy, finance & management for public-private partnership 23 NBER Working Paper 22 World Bank Policy Research Working Paper 21 Working paper / National Bureau of Economic Research, Inc. 20 Socio-economic planning sciences : the international journal of public sector decision-making 19 International Journal of Research in Business and Social Science : IJRBS 18 Journal of public economics 18 International journal of public sector management 17 Journal of economic policy reform 17 International Journal of Public Sector Management 16 Verwaltung & Management : VM ; Zeitschrift für moderne Verwaltung 16 Discussion paper / Centre for Economic Policy Research 15 Handbook of innovation in public services 15 Discussion paper 14 Oxford review of economic policy 14 Total quality management & business excellence 14 Cogent business & management 13 Economia pubblica : the Italian journal of public economics and law 13 Zeitschrift für öffentliche und gemeinwirtschaftliche Unternehmen : ZögU ; zugleich Organ des Bundesverbandes Öffentliche Dienstleistungen - Deutsche Sektion des CEEP 13 Journal of development economics 12 Policy Research Working Paper 12 Public choice 12 Public service logic and public service reform : state of the art, new perspectives, and future directions 12 Applied economics 11 CESifo Working Paper Series 11
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Source
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ECONIS (ZBW) 6,010 RePEc 330 EconStor 75 Other ZBW resources 69 USB Cologne (EcoSocSci) 62 BASE 7
Showing 1 - 50 of 5,967
 
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Government characteristics and the legitimacy of state ownership : a cross-national analysis
Okhmatovskiy, Ilya; Castro, Tomás Nieto de - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015656200
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Public services, urban innovation and green total factor productivity
Liu, Pengzhen; Gu, Heng; Shao, Yueting; Chen, Jiayu - 2026
Institutional inertia and development path dependence have increasingly constrained improvements in green total factor productivity (GTFP). This study develops a theoretical framework to examine how public services influence urban innovation and GTFP, and conducts an empirical analysis using...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653617
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Markets for public services : Less might be more
Arruñada, Benito - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375243
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Markets for public services : less might be more
Arruñada, Benito - 2025 - This version: January 7, 2025
Edition: This version: January 7, 2025
Book / Working Paper
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The importance of efficiency analysis for improving public services : editorial to the special issue on "Efficiency and productivity analysis of public services in practice"
De Witte, Kristof; Torre, Eva M. de la; Sicilia, Gabriela; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375654
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Patchwork capitalism and the management of interlinked crises by essential public services in Poland
Mrozowicki, Adam; Gardawski, Juliusz; Burski, Jacek; … - 2025
Contributing to the literature on the diversity of capitalism, this article shows how actors in the Polish public services responded to interlinked crises, namely the chronic public services crisis and its aggravation by the COVID-19 pandemic and the arrival of refugees triggered by war in...
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The epidemiological transition in Macondo : 1918-1998
Meisel Roca, Adolfo; Granger, Ángela - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015450000
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Application of information and communication technologies for public services management in smart villages
Kazlauskienė, Ingrida; Atkočiūnienė, Vilma - 2025
Information and communication technologies (ICTs) are becoming increasingly important for sustainable rural development through the smart village concept. This study aims to model ICT's potential for public services management in European rural areas. It identifies ICT applications across rural...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015506485
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Roles of professionals in value co-creation : a systematic literature review
Maijala, Salla; Rantamäki, Aino; Kurkela, Kaisa; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015590373
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Transparency, governance, and public service management : challenges of citizen participation in Ecatepec de Morelos
Torres-Sandoval, Alan Jesús; Tavera-Cortés, María Elena - 2025
Innovation in public sector management is essential for improving service delivery and strengthening citizen trust. However, in highly populated municipalities with budgetary constraints, such as Ecatepec de Morelos, administrative opacity and inefficiencies in the provision of essential...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015399702
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The Efficiency of labor market policies in EU countries
Rollnik‑Sadowska, Ewa; Bartkutė‑Norkūnienė, Vaida - 2024
The objective of this paper is to examine the efficiency of the public sector when it comes to labor market policy (LMP) in European Union (EU) countries. The primary aim is to provide a comprehensive evaluation of public services connected with the LMP from the viewpoint of the efficiency of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015063618
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Economic democracy : a brief history and the laws that make it
McGaughey, Ewan - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015061447
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Public procurement and labour market inequality : conceptualising a multi-faceted relationship
Sarter, E. K. - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583524
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The importance of effectiveness versus transparency and stakeholder involvement in citizens' perception of public sector algorithms
König, Pascal D.; Felfeli, Julia; Achtziger, Anja; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014549451
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Social enterprise and social entrepreneurship in the Public Administration (PA) scholar field : a bibliometric analysis and some conceptual considerations
Calo, Francesca; Sancino, Alessandro; Scognamiglio, Fulvio - 2024
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Institutional vulnerability, breakdown of trust : a model of social unrest In Chile
Velasco, Andrés; Funk, Robert - 2024
This paper revisits the standard explanations of the violent Chilean protests of late 2019, and in particular their exclusive focus on the role of inequality, which in fact had been falling prior to the emergence of unrest. Instead, we suggest that blame may lie in a crisis of trust in...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333363
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Community-based initiatives and public services delivery in a fragile context : the case of Yemen
Elayah, Moosa; Al-Sameai, Nesmah; Khodr, Hiba; Gamar, Samah - 2024
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Where do my tax dollars go? : tax morale effects of perceived government spending
Giaccobasso, Matías; Nathan, Brad; Perez-Truglia, Ricardo - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015186327
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Social preferences for public provision of services : experimental evidence from Latin America
Bejarano, Hernán; Busso, Matias; Santos, Juan Francisco - 2026
We study how individuals in six Latin American countries value public versus private provision of education and healthcare using a survey experiment. Respondents were randomly assigned to vignettes that vary income, service quality, and provider type. Perceived quality is the main driver of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015608800
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Governance and service quality as drivers of organizational performance in the Portuguese telecommunications sector
Castro, Núria; Vilhena, Estela; Sousa, Barbosa Bruno; … - 2026
This study aims to assess the perceived quality of telecommunication services in Portugal and examine how governance practices influence organizational performance, addressing the lack of empirical evidence on service quality gaps in the Portuguese telecommunications sector. Specifically, it...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612334
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Residential segregation and unequal access to local public services in India : evidence from 1.5m neighborhoods
Asher, Sam; Jha, Kritarth; Novosad, Paul; Adukia, Anjali; … - 2026
We study residential segregation and access to public services across 1.5 million urban and rural neighborhoods in India. Muslim and Scheduled Caste segregation in India is high by global standards, and only slightly lower than Black-White segregation in the U.S. Within cities, public facilities...
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Residential segregation and unequal access to local public services in India : evidence from 1.5m neighborhoods
Asher, Sam; Jha, Kritarth; Novosad, Paul; Adukia, Anjali; … - 2026
Book / Working Paper
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Restructuring a police force
Dominguez, Magdalena; Kirchmaier, Tom - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015597376
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Exploring the impact of external rewards on e-government services adoption : empirical evidence from Jordan
Abulhaija, Sabreen; Arroyabe, M. F.; Kwong, Caleb; … - 2026
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Konjunkturrådets rapport 2026 : personalförsörjningen i välfärdssektorn
Nordström Skans, Oskar; Graetz, Georg; Hensvik, Lena; … - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015625892
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Blockchain adoption in local governments : the case of Lugano
Barisone, Lorenzo; Beretta, Edoardo; Bregy, Robert; … - 2026
The present article examines the pioneering case of blockchain adoption in local government by the City of Lugano and discusses how Distributed Ledger Technology (DLT) may support institutional innovation beyond pilot experimentation. The Swiss municipality of Lugano has developed an integrated...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628404
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Understanding post-COVID public sector innovation : a systematic review of concepts, antecedents, outcomes, constraints, and theoretical perspectives
Waheduzzaman, Wahed - 2026
This study systematically reviews 53 peer-reviewed articles on public sector innovation published between 2021 and 2025 to synthesize knowledge on how innovation is conceptualized, triggered, enacted, and constrained. Findings reveal that innovation is framed across technological,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628422
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Pay up or pile up : willingness to pay for waste collection services in Conakry
Barry, Mamadou Saliou; Creti, Anna; Lobo, Katharina; … - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015640006
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Les coûts économiques associés à l'itinérance au Québec
Latimer, Eric; Perreault, Karine; Foster, Caleb; … - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015640211
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Stated preferences for public provision of services : experimental evidence from Latin America
Bejarano, Hernán; Busso, Matias; Santos, Juan Francisco - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015644403
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What helps promote digital public services? : experimental evidence of digital identification in Uruguay
Roseth, Benjamin; Santamaria, Julieth; Berton, Juan; … - 2026
Digital public services significantly reduce transaction costs for citizens and service delivery costs for the government, facilitating access to benefits and rights and enabling the fulfillment of obligations. However, promoting the adoption of these services by highlighting their availability...
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Digital public infrastructure and the economics of public value : what is 'public' about DPI?
Mazzucato, Mariana; Eaves, David; Vasconcellos, Beatriz - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015650428
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Servant leadership, work engagement, and public service motivation in the Chilean public administration from a gender perspective
Villarroel-Nuñez, Dinka; Salanova, Marisa; … - 2026
Chile faces an institutional context marked by public distrust and increasing demands for legitimacy in public management. In this scenario, this study aimed to examine, within the framework of the Job Demands-Resources (JD-R) theory and the HERO model, the relationships between servant...
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Public service spending and performance in Scotland
Brogaard, Martin; Domínguez, Magdalena; Harvey-Rich, Olly - 2026
Public services play an important role in supporting households' well-being and their members' life chances. This is especially true for low- and middle-income households, for whom the in-kind services received represent a larger share of overall consumption and for whom equivalent private...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015635260
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Public service spending and performance in Wales
Brogaard, Martin; Domínguez, Magdalena; Harvey-Rich, Olly - 2026
Public services play an important role in supporting households' well-being and their residents' life chances. This is especially true for low- and middle-income households, for whom the in-kind services received represent a larger share of overall consumption, and for whom equivalent private...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015635274
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The Digital shock : administrative Burden and the governance-service trade-off in Indonesia's public service reform
Nabawi, Irham Hanif; Bajari, Atwar; Erwina, Wina; … - 2026
This study explores the impact of implementing a mandatory e-government reform within Indonesia's national ISBN service (Regulation No. 5/2022). It examines the effects of this policy shift on public service quality and the resulting administrative burden placed on stakeholders, specifically...
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Digital revitalization or useless effort? : public e-commerce support and local specialty sales
Han, Xintong; Dee, Jan Victor; Wang, Shaojia; Chen, Kefan - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015560326
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Asymmetric decentralisation in South Africa : implications for municipal governance
Monkam, Nara; Taruvinga, Panashe G. - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015668223
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Immigration to the UK : escaping the doom loop
Gilbert, Lauren; Portes, Jonathan - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015668426
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One instrument, two goals : using taxation to achieve efficiency and rent capture in fisheries management
Ekerhovd, Nils-Arne; Steinshamn, Stein Ivar - 2026
As an alternative to rights-based commons management, we illustrate how open access combined with taxes can be used to optimally structure a fishing fleet and efficiently allocate harvest across a portfolio of species between vessel groups within a static setting. Biological over-exploitation is...
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Does federalism affect e-government in Germany?
Bartholomae, Florian W.; Nam, Chang-woon; Steinhoff, Peter - 2023
International comparisons show that the reasons why e-government development in Germany does not occupy the desired "top spot" in rankings lie primarily in the inadequate provision of online services with little corresponding user orientation. In order to provide better and faster public...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013540686
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Responding to information asymmetry in crisis situations : innovation in the time of the COVID-19 pandemic
Phillips, Wendy; Roehrich, Jens K.; Kapletia, Dharm - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013548257
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Assessing the quality of digital coproduction : an interdisciplinary model
Radtke, Ina; Hoevens, Noortje; Brandsen, Taco; Honingh, … - 2023
The digital transformation of society raises high hopes for the improvement of the design and implementation of coproduction processes, which may lead to higher levels of acceptance, satisfaction, and trust with respect to public services. Yet and despite a growing number of studies on the role...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014246199
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Can digitalization improve public services? : evidence from innovation in energy management
Meeks, Robyn; Pless, Jacquelyn; Wang, Zhenxuan - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014448131
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Application of ICT in the co-production of social services
Kozak, Anna - 2023
Aim/purpose - The purpose of this article was to identify the information and communication technology (ICT) tools fostering the co-production of social services, acknowledging that the technological environment is an important contextual condition enhancing the development of co-production....
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014518368
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Roma and bureaucrats : a field experiment on ethnic and socioeconomic discrimination
Mikula, Stepan; Montag, Josef - 2023
This paper tests for discriminatory treatment of the Roma minority by public officials in the Czech Republic at the stage of initial contact preceding a potential application for unemployment benefit. Our correspondence experiment facilitates testing for the presence of each of two intertwined...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014287241
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Explanatory factors of local waste management in Morocco : a territorial and organizational approach
Sadik, Mohammed; Chnigri, Yousra; Slimani, Hamid - 2023
Purpose - The aim of this article is to specify the determining factors behind the decision to adopt either an internal or external means of the household waste management service in Moroccan local authorities (LAs), particularly in the "communes". Research methodology - The methodology applied...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014429037
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Implementation of the principles of administrative procedure in the provision of digital public services : EU experience and Ukrainian practice
Khliborob, Natalia; Boiarsky, Oleksandr; Zabolotna, … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015141705
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Paradoxes of multi-level leadership : insights from an integrated care system
Bolden, Richard; Kars-Ünlüoğlu, Selen; Jarvis, Carol; … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015050668
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Transparency, governance, and public service management: Challenges of citizen participation in Ecatepec de Morelos
Torres-Sandoval, Alan Jesús; Tavera-Cortés, María Elena - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015424701
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A study on the construction and dynamic evolution of a Chinese science and technology finance index
Zhang, Qingguo - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015469159
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A study on the construction and dynamic evolution of a Chinese science and technology finance index
Zhang, Qingguo - 2025
Article
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Application of information and communication technologies for public services management in smart villages
Kazlauskaitė, Ingrida; Atkočiūnienė, Vilma - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015617735
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