Search Results - subject_exact:"Public utilities"

You get what you pay for : electricity quality and firm dynamics

Mahadevan, Meera - 2025

Electricity sectors in many developing countries are stuck in a vicious cycle of low prices, financial insolvency, and unreliable service. India’s state-owned utilities are emblematic of this problem, costing the government billions in bailouts while delivering poor electricity reliability....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015462417

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You Get What You Pay For: Electricity Quality and Firm Dynamics

Mahadevan, Meera - 2025

Book / Working Paper

Tendering railway public service obligation contracts : a balance sheet

2025

Regulation 1370/2007, as amended by the Fourth Railway Package, set the date of 25 December 2023 for the opening to competition of services subject to public service obligations. As opposed to the model of "competition in the market" for commercial services, the model for PSO services is that of...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015428387

Universal service regulation and network effects in services of general economic interest in the European Union

Pateiro-Rodríguez, Carlos; Martín-Bermúdez, Federico; … - 2024

The process of the liberalisation of services of general economic interest (SGEI) in the EU adopted the universal service (US) regulatory model. The objectives of the process were to strengthen free competition and improve social welfare. SGEIs have the characteristic of networked services and,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015196457

Social preferences for public provision of services : experimental evidence from Latin America

Bejarano, Hernán; Busso, Matias; Santos, Juan Francisco - 2026

We study how individuals in six Latin American countries value public versus private provision of education and healthcare using a survey experiment. Respondents were randomly assigned to vignettes that vary income, service quality, and provider type. Perceived quality is the main driver of...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015608800

Governance and service quality as drivers of organizational performance in the Portuguese telecommunications sector

Castro, Núria; Vilhena, Estela; Sousa, Barbosa Bruno; … - 2026

This study aims to assess the perceived quality of telecommunication services in Portugal and examine how governance practices influence organizational performance, addressing the lack of empirical evidence on service quality gaps in the Portuguese telecommunications sector. Specifically, it...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612334

Residential segregation and unequal access to local public services in India : evidence from 1.5m neighborhoods

Asher, Sam; Jha, Kritarth; Novosad, Paul; Adukia, Anjali; … - 2026

We study residential segregation and access to public services across 1.5 million urban and rural neighborhoods in India. Muslim and Scheduled Caste segregation in India is high by global standards, and only slightly lower than Black-White segregation in the U.S. Within cities, public facilities...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015596657

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Residential segregation and unequal access to local public services in India : evidence from 1.5m neighborhoods

Asher, Sam; Jha, Kritarth; Novosad, Paul; Adukia, Anjali; … - 2026

Book / Working Paper

Restructuring a police force

Dominguez, Magdalena; Kirchmaier, Tom - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015597376

Exploring the impact of external rewards on e-government services adoption : empirical evidence from Jordan

Abulhaija, Sabreen; Arroyabe, M. F.; Kwong, Caleb; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015590741

Konjunkturrådets rapport 2026 : personalförsörjningen i välfärdssektorn

Nordström Skans, Oskar; Graetz, Georg; Hensvik, Lena; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015625892

Blockchain adoption in local governments : the case of Lugano

Barisone, Lorenzo; Beretta, Edoardo; Bregy, Robert; … - 2026

The present article examines the pioneering case of blockchain adoption in local government by the City of Lugano and discusses how Distributed Ledger Technology (DLT) may support institutional innovation beyond pilot experimentation. The Swiss municipality of Lugano has developed an integrated...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628404

Understanding post-COVID public sector innovation : a systematic review of concepts, antecedents, outcomes, constraints, and theoretical perspectives

Waheduzzaman, Wahed - 2026

This study systematically reviews 53 peer-reviewed articles on public sector innovation published between 2021 and 2025 to synthesize knowledge on how innovation is conceptualized, triggered, enacted, and constrained. Findings reveal that innovation is framed across technological,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628422

Pay up or pile up : willingness to pay for waste collection services in Conakry

Barry, Mamadou Saliou; Creti, Anna; Lobo, Katharina; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015640006

Quantum for energy and utilities: key opportunities for energy transition : white paper

2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015640056

Stated preferences for public provision of services : experimental evidence from Latin America

Bejarano, Hernán; Busso, Matias; Santos, Juan Francisco - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015644403

What helps promote digital public services? : experimental evidence of digital identification in Uruguay

Roseth, Benjamin; Santamaria, Julieth; Berton, Juan; … - 2026

Digital public services significantly reduce transaction costs for citizens and service delivery costs for the government, facilitating access to benefits and rights and enabling the fulfillment of obligations. However, promoting the adoption of these services by highlighting their availability...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015644742

Government characteristics and the legitimacy of state ownership : a cross-national analysis

Okhmatovskiy, Ilya; Castro, Tomás Nieto de - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015656200

Digital public infrastructure and the economics of public value : what is 'public' about DPI?

Mazzucato, Mariana; Eaves, David; Vasconcellos, Beatriz - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015650428

Public services, urban innovation and green total factor productivity

Liu, Pengzhen; Gu, Heng; Shao, Yueting; Chen, Jiayu - 2026

Institutional inertia and development path dependence have increasingly constrained improvements in green total factor productivity (GTFP). This study develops a theoretical framework to examine how public services influence urban innovation and GTFP, and conducts an empirical analysis using...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653617

Servant leadership, work engagement, and public service motivation in the Chilean public administration from a gender perspective

Villarroel-Nuñez, Dinka; Salanova, Marisa; … - 2026

Chile faces an institutional context marked by public distrust and increasing demands for legitimacy in public management. In this scenario, this study aimed to examine, within the framework of the Job Demands-Resources (JD-R) theory and the HERO model, the relationships between servant...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653634

Public service spending and performance in Scotland

Brogaard, Martin; Domínguez, Magdalena; Harvey-Rich, Olly - 2026

Public services play an important role in supporting households' well-being and their members' life chances. This is especially true for low- and middle-income households, for whom the in-kind services received represent a larger share of overall consumption and for whom equivalent private...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015635260

Public service spending and performance in Wales

Brogaard, Martin; Domínguez, Magdalena; Harvey-Rich, Olly - 2026

Public services play an important role in supporting households' well-being and their residents' life chances. This is especially true for low- and middle-income households, for whom the in-kind services received represent a larger share of overall consumption, and for whom equivalent private...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015635274

The Digital shock : administrative Burden and the governance-service trade-off in Indonesia's public service reform

Nabawi, Irham Hanif; Bajari, Atwar; Erwina, Wina; … - 2026

This study explores the impact of implementing a mandatory e-government reform within Indonesia's national ISBN service (Regulation No. 5/2022). It examines the effects of this policy shift on public service quality and the resulting administrative burden placed on stakeholders, specifically...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015636729

Digital revitalization or useless effort? : public e-commerce support and local specialty sales

Han, Xintong; Dee, Jan Victor; Wang, Shaojia; Chen, Kefan - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015560326

Can digitalization improve public services? : evidence from innovation in energy management

Meeks, Robyn; Pless, Jacquelyn; Wang, Zhenxuan - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014448131

Brief of Appellees Montana-Dakota Utilities Co., Northwestern Public Service, and Otter Tail Power Company

Fulton, Neil; Gerdes, Dave - 2023

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014360132

Regulation of regional water companies and spatial dependence

Schmidt, Eric; Glass, Anthony; Kenjegalieva, Karligash; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015547120

Using technology for decentralised governance : how Maharashtra adopted e-governance in its panchayats

George, Susan D. - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015619043

Street-level bureaucrats as policymakers in the implementation of information system in social services

Rossi, Paula; Tuurnas, Sanna; Stenvall, Jari - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373988

Value co-destruction through misintegration of resources within a public service ecosystem

Liljeroos-Cork, Johanna; Luhtala, Mika - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373989

Markets for public services : less might be more

Arruñada, Benito - 2025 - This version: January 7, 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015374304

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Markets for public services : Less might be more

Arruñada, Benito - 2025

Book / Working Paper

Performance information, expectations and satisfaction with public service delivery in the context of co-production initiatives

Voet, Joris van der; Bekerom, Petra van den - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015374387

The importance of efficiency analysis for improving public services : editorial to the special issue on "Efficiency and productivity analysis of public services in practice"

De Witte, Kristof; Torre, Eva M. de la; Sicilia, Gabriela; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375654

The impact of digitalisation on job quality and social dialogue in Germany’s public services

Öz, Fikret - 2025

Digitalisation in the public sector presents both opportunities and challenges, impacting working conditions, work organisation and social dialogue, yet research on its effects remains limited, especially in Germany. In particular, the role of digitalisation in shaping work dynamics, workload...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375844

Boosting efficiency and quality in EU public services : the need for a European multi-cloud-first strategy

Bauer, Matthias; Dugo, Andrea; Pandya, Dyuti; Sharma, Vanika - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015330186

Embracing complexity in smart city services : a case of waste management

Subbanarasimha, Rashmi Pavagada; Venumuddala, Vinay Reddy; … - 2025

Our study delves into understanding the bottom-up processes within a public service delivery system by studying the last-mile interactions between frontline workers, citizens, and other stakeholders. Specifically, we focus on these aspects in the context of the Solid Waste Management (SWM)...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015331597

Benefit Maximizing Network Design in the public sector

Aboolian, Robert; Karimi, Majid - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338561

Understanding the cost of living crisis in Scotland

2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015197915

Protecting whistle-blowers in the public service : a global survey of whistle-blowing laws applicable to the public service sector

Roche, Maximilien - 2025

This paper provides an analysis of national laws relevant to whistle-blowers in the public sector across 67 ILO Member States. It studies each national law through a selection of indicators derived from reference frameworks and guidance by inter-governmental organizations (e.g. UNODC, OECD) and...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015198619

Universal basic services building public luxury

Jones, Phil; Mullally, Liam; Siravo, Julian - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358725

Comparative governance of for-profit provision of public services : investor-owned firms versus cooperatives as internet providers

Jeong, Hyoju; Kaul, Aseem; Luo, Jiao - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015386967

Patchwork capitalism and the management of interlinked crises by essential public services in Poland

Mrozowicki, Adam; Gardawski, Juliusz; Burski, Jacek; … - 2025

Contributing to the literature on the diversity of capitalism, this article shows how actors in the Polish public services responded to interlinked crises, namely the chronic public services crisis and its aggravation by the COVID-19 pandemic and the arrival of refugees triggered by war in...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015417597

Distributed optimization in public economics via decentralized public finance : a proposal for the spatial distribution of public goods and services

Papastaikoudis, Ioannis; Prodromídis, Pródromos-Ioánnis - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015420830

Do public services affect economic growth? : Evidence from China under the fiscal decentralization perspective

Song, Jiaying; Sun, Xiao; Gao, Chuansheng - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015464753

Effects of public services use on the sense of acquisition among low-income groups : mediating effect of physical health

Jia, Liuzhan - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015470279

Innovation or reinvention? : a systematic and bibliometric review of public sector digital infrastructure

Lusi, Josephine; Lorenz, Birgy; Pappel, Ingrid - 2025

Digital Public Infrastructure (DPI) has emerged as a foundational enabler of modern digital governance, yet scholarly understanding of its scope, design, and impact remains fragmented. This study addresses this gap by conducting a comprehensive systematic review and bibliometric analysis of 1153...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015471479

Evaluating public administrative services in Vietnam : a dual model comparison of SERVQUAL and SERVPERF

Thuy Nguyen Thi Le; Thi Hong Viet Bui; Viet Hoang Dinh; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015447275

The epidemiological transition in Macondo : 1918-1998

Meisel Roca, Adolfo; Granger, Ángela - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015450000

Trusting humans or bots? : examining trust transfer and algorithm aversion in china’s e-government services

Song, Yifan; Natori, Takashi; Yu, Xintao - 2025

Despite the increasing integration of government chatbots (GCs) into digital public service delivery, their real-world effectiveness remains limited. Drawing on the literature on algorithm aversion, trust-transfer theory, and perceived risk theory, this study investigates how the type of service...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015450095

Low-stakes accountability and public service turnarounds

Elston, Thomas; Wang, Han - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015453797

An old challenge in the new era : how the public sector can benefit from the age of AI

Hoskins, Joel - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015454373