Recommender systems are indispensable in e-business due to the extensive product range and the large number of niche articles. Collaborative filtering (CF) algorithms play a central role in generating personalised recommendations. There are numerous CF approaches in the literature that have...

This study introduces an advanced recommender system for technology enhanced learning (TEL) that synergizes neural collaborative filtering, sentiment analysis, and an adaptive learning rate to address the limitations of traditional TEL systems. Recognizing the critical gap in existing...

This paper investigates the impact of social media algorithms on mental health outcomes. I exploit a quasi-experimental setting combining data from the Dutch Longitudinal Internet Studies for the Social Sciences (LISS) coupled with the introduction of the algorithmic feed on Instagram in 2016. I...

Artificial intelligence (AI) is increasingly used in marketing to deliver personalized messages and services. Although such tools create new opportunities, their acceptance by consumers depends on several factors that go beyond technology itself. This study examines how trust and ethical...

Massive Open Online Courses (MOOCs) and the broad adoption of distance learning over the past few years have caused a remarkable shift in the educational landscape. However, the vast majority of available MOOCs often challenge learners in selecting courses that align with their academic goals,...

We examine the strategic considerations and effects of product placement services in digital content aggregators, focusing in particular on Spotify’s “Discovery Mode”. Discovery Mode introduces bias in users’ consumption bundle that content providers pay through discounted royalties, and...

Personalized recommendation systems shape much of user choice online, yet their targeted nature makes separating out the value of recommendation and the underlying goods challenging. We build a discrete choice model that embeds recommendation-induced utility, low-rank heterogeneity, and flexible...

Due to rapid technological and Internet advancements, online shopping has become more popular, widespread, convenient, and easier for consumers. Common advantages of online shopping include convenience, product and service variety, price comparison, ability to view online customer reviews,...

The increase in online information and the expanding diversity of user preferences require developing improved recommender systems. Cross-domain recommender systems (CDRS) have emerged as a favorable solution to solve issues related to cold start, data sparsity, and diversity by leveraging...

Recently, e-commerce platforms have gained significant attention in the media. As the number of customers using these platforms continues to grow, they face challenges such as limited support, making it increasingly difficult for customers to find answers to their inquiries, leading to a high...

Recommendation agents (RAs) have proven to be effective decision-making tools for customers, as they can boost trust and loyalty when customers shop online. They can analyse large amounts of data using machine learning algorithms and predictive analytics capabilities to provide highly relevant...

Der vorliegende Beitrag betrachtet die wettbewerbs- und medienökonomischen Eigenschaften und Effekte von algorithmischen Such- und Empfehlungssystemen und ihrer Regulierung. Dabei werden nach einer einführenden Klarstellung des Sinns und der Notwendigkeit solcher Systeme in der digitalen Welt...

In the fiercely competitive landscape of the peer-to-peer accommodation platform Airbnb, understanding customers' online recommendation behavior is essential for optimizing competitiveness and harnessing the potential of electronic word-of-mouth. This study aims to provide comprehensive insights...

We audit the job recommender algorithms used by four Chinese job boards by creating fictitious applicant profiles that differ only in their gender. Jobs recommended uniquely to the male and female profiles in a pair differ modestly in their observed characteristics, with female jobs advertising...

This paper investigates the value of recommendations for disseminating economic information, with a focus on frictions resulting from preference heterogeneity. We consider Bayesian expected-payoff maximizers who receive non-strategic recommendations by other consumers. The paper provides...

This paper investigates the value of recommendations for disseminating economic information, with a focus on frictions resulting from preference heterogeneity. We consider Bayesian expected-payoff maximizers who receive non-strategic recommendations by other consumers. The paper provides...

Selecting the requirements for an information system based on their ranking values is one of the critical steps in software development. Various methods for computing the ranking order of the requirements have been developed using multi-criteria decision-making methods. This study shows...

This study documents the existence and prevalence of the “review updating” phenomenon, where consumers change the ratings and content of their existing reviews, and examines its implications for platforms and businesses. Using both primary and secondary data, a dataset comprising 3 million...