Retailers should prioritise technological innovations, adapt their business models, manage their distribution channels effectively, and strengthen their customer-centric strategies. Additionally, it is crucial to note that while smart retail is gaining prominence in the sector, challenges such...

Das Statistische Bundesamt erforscht seit 2020 Passantenfrequenzdaten für die amtliche Statistik. Ziel ist unter anderem, aus den hochfrequenten Zeitreihen einen Konjunkturfrühindikator zu entwickeln, der die wirtschaftliche Situation im lokalen Einzelhandel und im Gastgewerbe am aktuellen...

The emergence of the Internet of Things (IoT) has the potential to transform South Africa's Small and Medium-sized Enterprises (SMEs) payment systems, creating a new digital ecosystem where everyday objects can seamlessly perform payment transactions. Retail SME survival and continuity depend on...

While big data analytics capabilities (BDAC) have been pivotal to retail companies, their effects on innovation capabilities and sustainable performance have not been investigated systematically thus far. Therefore, this study explores the influence of BDAC on the innovation capabilities and...

With returns imposing a growing burden on retail supply chains, major e-commerce platforms are increasingly implementing size recommendations to curb returns. Based on a fit valence and fit reference framework, we test whether customers using the size finder are more likely or less likely to...

Using firm-level data on 7,000 suppliers transacting with 26 major South Korean retailers, this study analyzes how contract types, referring to direct purchase, special contract, consignment, and store lease types, are determined and how they affect supplier performance. Contract choice varies...

Fresh agricultural products have significant seasonality and perishability, and their cross-regional sales often face differences in market demand, price, and sales volume. In the context of government quality regulation, competition among retailers in different regions drives supply chain...

Print store flyers, featuring a retailer's assortment and promotions, are still widely used. Yet increasing digital engagement and sustainability targets have many retailers rethinking whether they should actively distribute these flyers door-to-door. At the same time, retailers are worried...

Das Statistische Bundesamt erforscht seit 2020 Passantenfrequenzdaten für die amtliche Statistik. Ziel ist unter anderem, aus den hochfrequenten Zeitreihen einen Konjunkturfrühindikator zu entwickeln, der die wirtschaftliche Situation im lokalen Einzelhandel und im Gastgewerbe am aktuellen...

Purpose: This research aims to implement Lean Manufacturing (LM) techniques and tools (T&T) in a retail distribution center located in Mariano Roque Alonso, Paraguay, targeting waste reduction and efficiency improvements in fresh and frozen product (FFP) handling to reduce long lead times....

Background: The retail sector in Jordan is adopting Industry 4.0 (I4.0) technologies to enhance efficiency and sustainability. Nevertheless, there is a lack of empirical evidence to inform retail managers regarding the impact of I4.0 adoption on environmental, economic, and social...

This study examines a scenario where a manufacturer owns one retailer and collaborates with an independent retailer to sell a single product with Poisson demand over a multi-period selling horizon. The manufacturer protects the independent retailer's profitability through price protection and...

Investment efforts by the upstream manufacturer and the downstream retailer to stimulate sales are prevalent in different industries. Likewise, the downstream retailers could hold inventory strategically as a bargaining chip to induce the upstream manufacturer to reduce future wholesale prices...

We quantify the impact of Generative Artificial Intelligence (GenAI) on firm productivity through a series of large-scale randomized field experiments involving millions of users and products at a leading cross-border online retail platform. Over six months in 2023-2024, GenAI-based enhancements...

The European Capitals of Small Retail (ECoSR) awards initiative identifies cities that have achieved remarkable results in supporting small retailers and maintaining vibrant city centres. The awards celebrate success stories of cities that have fostered effective and innovative approaches to...

Frame of the research: As customer experience becomes increasingly central to brand differentiation and digitalization reshapes retail, brands must engage consumers across both physical and digital channels. This convergence has accelerated the need for 'phygital' strategies-integrated...

Background: Inventory planning in retail supply chains requires balancing cost efficiency and service reliability under demand uncertainty and financial limitations. The literature has seldom addressed the joint integration of stochastic demand, deterministic lead times, and supplier-specific...

In digital retail, where competition intensifies and customer expectations evolve rapidly, understanding the interplay among customer experience metrics is critical for strategic decision-making. Despite widespread adoption of feedback programmes, practitioners struggle to interpret how...