This handbook on crisis communication is primarily for public institutions, such as governments or international organisations, and comes with the recognition that crisis communication is more complex for public institutions than for private companies. Public institutions must balance different...

In this experimental study, we compare the influence of risk communication in the form of stories versus statistics on the level of investment in a resilience-promoting activity. We also analyze how this influence interacts with time gap and with an individual’s preferences for risk and...

Zermatt ist ein Luxusurlaubsort, der stark von den Auswirkungen des Klimawandels bedroht ist. Die klimatisch bedingten landschaftlichen Veränderungen stehen im Kontrast zu den wirtschaftlichen Interessen durch einen Luxus- und Hypertourismus. Dieser Konflikt aus wirtschaftlicher Abhängigkeit...

Purpose This study operationalizes risks in stakeholder dialog (SD). It conceptualizes SD as co-produced organizational discourse and examines the capacities of organizers' and stakeholders' practices to create a shared understanding of an organization’s risks to their mutual benefit. The...

Risk assessment is aimed at providing necessary risk-related information to decision-makers for formulating risk mitigation strategies. Poor communication of its context and outputs may lead to misperceptions and wrong judgements. In this research, the role of visualization as an enabler of...

A company's cyber defenses are based on a secure infrastructure and risk-aware behavior by employees. With rising cyber threats and normative training efforts showing limited impact, raising cyber risk awareness is emerging as a challenging effort. The review of the extant literature on...

Zermatt ist ein Luxusurlaubsort, der stark von den Auswirkungen des Klimawandels bedroht ist. Die klimatisch bedingten landschaftlichen Veränderungen stehen im Kontrast zu den wirtschaftlichen Interessen durch einen Luxus- und Hypertourismus. Dieser Konflikt aus wirtschaftlicher Abhängigkeit...

Risk assessment is aimed at providing necessary risk-related information to decision-makers for formulating risk mitigation strategies. Poor communication of its context and outputs may lead to misperceptions and wrong judgements. In this research, the role of visualization as an enabler of...

"Taking up the unique challenges of mega-crisis events, this book provides a framework for rethinking crisis approaches and designing a world that is better prepared to avoid or minimize these catastrophic events. In this book, the authors argue that mega-crisis events and phenomena, such as the...

Purpose This study aims to analyze and assess 21 years of media coverage (2000–2020) of Flix, a small industrial village located in an rural area on north-eastern Spain, which has endured in these years a severe environmental and industrial crisis, with a strong potential for stigmatization...

Gradient capital allocation, also known as Euler allocation, is a technique used to redistribute diversified capital requirements among different segments of a portfolio. The method is commonly employed to identify dominant risks, assessing the risk-adjusted profitability of segments, and...

The Cyber Crisis Communication Guide is a comprehensive resource designed to help enterprises prepare for and respond to a cyber crisis. The guide provides practical guidance on how to create an internal and external cyber crisis communication plan, assess cybersecurity risks, and evaluate...

Social media has grown in importance among Vietnamese people in the past five years, and as a result it has become common for stakeholders to use it to connect to companies. As a consequence of this new paradigm, various business crises have arisen on social media platforms. Some companies have...

Gradient capital allocation, also known as Euler allocation, is a technique used to redistribute diversified capital requirements among different segments of a portfolio. The method is commonly employed to identify dominant risks, assessing the risk-adjusted profitability of segments, and...

Das Liechtenstein-Institut wurde von der Regierung beauftragt, die Corona-Pandemie in Liechtenstein aufzuarbeiten. Dabei wurden in einzelnen Teilstudien rechtliche, organisatorische und gesellschaftspolitische Fragestellungen im Kontext des Pandemie-Managements beleuchtet. Im Krisenmanagement...

1. The Importance of Crisis Communication -- 2. Crisis Communication and Social Media -- 3. Crisis Communication and Health Crises: A Systematic Literature Review -- 4. Social-Media Crisis Communication in the Tourism and Hospitality Sector: An Empirical Investigation in the Cruise Industry --...

Innovation is about creativity, novelty, and making a significant contribution to an area. This chapter identifies innovative research by crisis communication scholars. It isolates the innovations research has provided to the practice of communication. This research is creative, novel, and makes...

Radon exposure in homes is a leading cause of lung cancer, but the rate at which householders test for it is low. In a pre-registered experiment with a nationally representative sample of adults (N = 1,700), we used psychological theory to design interventions to increase perceived risk from...

When the future evolution of demographic processes is described in a stochastic setting, the challenge is to communicate the meaning of forecast uncertainty in an understandable way, to decision makers and public at large. For the purpose of risk communication, a formal setting is developed, in...

In this experimental study, we compare the influence of risk communication in the form of stories versus statistics on the level of investment in a resilience-promoting activity. We also analyze how this influence interacts with time gap and with an individual's preferences for risk and numbers....

Indikatoren sollen der Steuerung von (sozialen) Prozessen dienen. Sie beschreiben jedoch die Realität in der Regel nur deskriptiv und unvermeidlich mit mehr oder weniger großen und systematischen Messfehlern behaftet. Insofern ist es im Allgemeinen alles andere als einfach mit Hilfe von...

Radon exposure in homes is a leading cause of lung cancer, but the rate at which householders test for it is low. In a pre-registered experiment with a nationally representative sample of adults (N = 1,700), we used psychological theory to design interventions to increase perceived risk from...

Local government units (LGUs) are at the forefront of the Philippine government's COVID-19 pandemic response. One of their most important functions is crisis and risk communication to ease public fear, mitigate the damage caused by the pandemic, and promote the adoption of health and safety...

To study whether clients benefit from delegating financial investment decisions to an agent, we run an investment allocation experiment with 408 finance professionals (agents) and 550 participants from the general population (clients). In several between subjects treatments, we vary the mode of...

When the future evolution of demographic processes is described in a stochastic setting, the challenge is to communicate the meaning of forecast uncertainty in an understandable way, to decision makers and public at large. For the purpose of risk communication, a formal setting is developed, in...

To study whether clients benefit from delegating financial investment decisions to an agent, we run an investment allocation experiment with 408 finance professionals (agents) and 550 participants from the general population (clients). In several between subjects treatments, we vary the mode of...