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  • Search: subject_exact:"Service innovation"
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Year of publication
Subject
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Service innovation 1,475 Dienstleistungsinnovation 1,255 Innovation 818 Innovationsmanagement 513 Innovation management 502 Dienstleistungssektor 466 Service industry 457 Dienstleistung 357 Services 325 service innovation 250 Customer integration 188 Kundenintegration 188 Service quality 184 Dienstleistungsqualität 182 Dienstleistungsmanagement 141 Service management 141 Relationship marketing 135 Beziehungsmarketing 133 Produktentwicklung 132 New product development 127 Unternehmensdienstleistung 111 Business services 110 Consumer behaviour 107 Business model 104 Geschäftsmodell 104 Konsumentenverhalten 104 Bundling strategy 101 Leistungsbündel 101 Value creation 95 Betriebliche Wertschöpfung 94 Deutschland 94 Germany 93 Service-dominant logic 93 Digitalisierung 90 Service-Dominant Logic 89 Digitization 86 Product design 76 Produktgestaltung 76 Knowledge management 71 Wissensmanagement 68
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Online availability
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Undetermined 833 Free 275 CC license 33
Type of publication
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Article 1,273 Book / Working Paper 355 Journal 1 Other 1
Subcategories
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Article in journal 994 Book section 233 Case study 53 Working paper 45 Proceedings 21 Textbook 7 Handbook 3 Review 3 Literature review 2 Government document 1 Guidebook 1 Introduction 1
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Language
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English 1,396 German 166 Undetermined 69 French 2 Czech 1 Romanian 1 Spanish 1
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Author
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Witell, Lars 24 Edvardsson, Bo 22 Gallouj, Faïz 20 Kowalkowski, Christian 18 Gustafsson, Anders 16 Djellal, Faridah 15 Kristensson, Per 13 Kohtamäki, Marko 12 Leimeister, Jan Marco 12 Scupola, Ada 12 Toivonen, Marja 12 Fuglsang, Lars 10 Kindström, Daniel 9 Maglio, Paul P. 9 Mention, Anne-Laure 9 Möslein, Kathrin 9 Parida, Vinit 9 Tronvoll, Bård 9 Beverungen, Daniel 8 Patrício, Lia 8 Rubalcaba-Bermejo, Luis 8 Spohrer, James C. 8 Sørensen, Flemming 8 Aas, Tor Helge 7 Andreassen, Tor W. 7 Banerji, Rukmini 7 Berry, James 7 Bruhn, Manfred 7 Candi, Marina 7 Colurcio, Maria 7 Duflo, Esther 7 Hadwich, Karsten 7 Kannan, Harini 7 Khaksar, Seyed Mohammad Sadegh 7 Lervik-Olsen, Line 7 Sangiorgi, Daniela 7 Schultz, Carsten 7 Shahmehr, Fatemeh S. 7 Shotland, Marc 7 Thomas, Oliver 7
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Institution
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Springer Fachmedien Wiesbaden 19 Edward Elgar Publishing 4 IGI Global 4 Christian-Albrechts-Universität zu Kiel 3 European Commission / Directorate-General for the Information Society and Media 3 Springer International Publishing 3 Zentrum für Europäische Wirtschaftsforschung (ZEW) 3 Erasmus Research Institute of Management 2 HAL 2 Institut für Angewandte Innovationsforschung 2 Ruhr-Universität Bochum / Lehrstuhl für Industrial Sales Engineering 2 Springer-Verlag GmbH 2 Universität Bremen 2 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 2 Baden-Württemberg / Ministerium für Wirtschaft, Arbeit und Wohnungsbau 1 Bank für Internationalen Zahlungsausgleich / Committee on Payments and Market Infrastructures 1 Books on Demand GmbH <Norderstedt> 1 Center for Leading Innovation & Cooperation 1 DRUID, Copenhagen Business School, Department of Industrial Economics and Strategy/Aalborg University, Department of Business Studies 1 De Gruyter Oldenbourg 1 Deutschland / Bundesministerium für Bildung und Forschung 1 Dienstleistungstagung <8, 2010, Berlin> 1 Dortmunder Energie- und Wasserversorgung GmbH 1 ESRC Centre for Business Research 1 Eindhoven Centre for Innovation Studies (Ecis), Technische Universiteit Eindhoven 1 European Commission / Directorate-General for Enterprise and Industry 1 Europäische Kommission / Gemeinsame Forschungsstelle 1 Europäische Kommission / Generaldirektion Unternehmen und Industrie 1 Fachtagung Modellierung <2010, Klagenfurt> 1 Fachtagung Modellierung <2016, Karlsruhe> 1 Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit 1 Forschungsinstitut für Innovative Arbeitsgestaltung und Prävention 1 Frankfurter Allgemeine Buch 1 Fraunhofer-Institut für Systemtechnik und Innovationsforschung 1 Friedrich-Alexander-Universität Erlangen-Nürnberg 1 ICServ <5., 2017, Wien> 1 IESS <5., 2014, Genf> 1 Institut Wirtschaftswissenschaften, Brandenburgische Technische Universität Cottbus 1 Institut für Technologie- und Innovationsmanagement, Technische Universität Hamburg-Harburg 1 Instituto Universitario de Análisis Económico y Social (IAES), Universidad de Alcalá de Henares 1
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Published in...
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Journal of business research : JBR 44 The service industries journal 39 Journal of service management 36 SpringerLink / Bücher 34 The journal of services marketing 27 Journal of Service Management 22 Research methods in service innovation 22 Industrial marketing management : the international journal for industrial and high-tech firms 21 Innovating for trust 20 The journal of business & industrial marketing 19 International journal of services technology and management 18 Designing for service : key issues and new directions 16 International journal of hospitality management 15 An introduction to industrial service design 14 International journal of production economics 14 Journal of service research : JSR 14 Research 14 Service business 14 International journal of innovation management 13 Service innovation : novel ways of creating value in actor systems 13 European review of service economics and management 11 Innovating in practice : perspectives and experiences 11 Journal of Services Marketing 11 Service business model innovation in the healthcare and hospital management : models, strategies, tools 11 Springer eBook Collection 11 Journal of Business & Industrial Marketing 9 Journal of open innovation : technology, market, and complexity 9 Journal of service research 9 Services, experiences and innovation : integrating and extending research 9 Technovation : the international journal of technological innovation, entrepreneurship and technology management 9 Journal of retailing and consumer services 8 Public management review 8 Research technology management : RTM 8 Technological forecasting & social change : an international journal 8 The journal of product innovation management : an international publication of the Product Development & Management Association 8 A research agenda for service innovation 7 International journal of contemporary hospitality management 7 International journal of quality and service sciences 7 Journal of Business Research 7 Service Engineering internationaler Dienstleistungen : [services made in Germany] 7
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Source
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ECONIS (ZBW) 1,429 Other ZBW resources 89 RePEc 76 EconStor 29 BASE 7
Showing 1 - 50 of 1,495
 
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Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations
Burgers, Henri; Arundel, Anthony; Casali, G. L. - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014549166
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Design principles for industrial data-driven services
Azkan, Can; Möller, Frederik; Iggena, Lennart; Otto, Boris - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405806
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Ottawa's enforcement of the Canada health act constrains provincial health care reform
Esmail, Nadeem; Asaad, Lauren; Moir, Mackenzie - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015607325
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Innovation readiness through grassroots service design : translating field evidence into a portable service chair
Han, Cheng-Ting; Lin, Hsin-mei; Chen, Ching-Yun - 2026
Drawing on mobile foot reflexology in Taiwan, this article examines innovation readiness in small-scale wellness services where formal R&D resources, standardized workstations, and organizational support systems are limited. It conceptualizes readiness as a staged service-design condition...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653720
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Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per; Gummerus, Johanna - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014246196
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The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis; Deschryvere, Matthias - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014333866
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Analysing the introduction of data-driven service innovation processes : stages of implementation, success factors, and prerequisites
Jesenko, Berndt; Thalmann, Stefan - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015168435
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Standardization as a catalyst for extending resources and capabilities in service systems engineering : findings from the omlox case
Marx, Emanuel; Daudrich, Roman; Pauli, Tobias; Matzner, … - 2023
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Technology-intense service offerings in the light of economic complexity : establishing a holistic service ecosystem
Belousova, Veronika; Chichkanov, Nikolay; Gashnikov, … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015413147
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Continuous value shaping: A boundary concept for innovating service innovation approaches
Böhmann, Tilo; Roth, Angela; Satzger, Gerhard; Benz, Carina - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015438911
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Maximising sustainable performance : integrating servitisation innovation into green sustainable supply chain management under the influence of governance and Industry 4.0
Alkaraan, Fadi; Elmarzouky, Mahmoud; Jabbour, Ana … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015157895
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Correcting positioning deviation through platform service innovation : realisation mechanisms and design principles
Xuan, Xiao; Duan, Wenqi; Kong, Lijia - 2025
The discrepancy between platform positioning and user needs, termed positioning deviation, is a critical determinant of user churn and potential platform failure. Platform service innovation can be potential remedy to correct positioning deviation. As such, understanding the mechanisms and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015472341
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Green human resource management, digital service innovation, and organizational performance in Indonesian public service organizations
Ingsih, Kusni; Riyanto, Fery; Pamungkas, Imang Dapit - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015609813
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Service innovation in emerging economies : the impact of DUI and STI innovation modes on innovation performance
Robayo-Acuña, Paula Viviana; Chams-Anturi, Odette; … - 2025
This study examines the influence of DUI (Doing, Using, Interacting) and STI (Science, Technology, Innovation) innovation modes on the innovation performance of service sector firms in Colombia. Unlike the manufacturing sector, where innovation is typically associated with formal R&D, the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015626585
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Roles of service innovation and dynamic internal resources on the organizational innovativeness-competitiveness relationship in Indian IT sector : a moderated mediation model
Dayan, Mumin; Husain, Zafar; Dayan, Betul; Benedetto, … - 2025
This study develops a moderated mediation model to investigate the relationship between organizational innovativeness and organizational competitiveness, with service innovation as a mediating variable. It further explores the moderating effects of organizational support and organizational...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015476737
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Agencement of onlife and phygital : smart tech-enabled value co-creation practices
Mele, Cristina; Russo Spena, Tiziana - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401089
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How digital orientation impacts service innovation in hotels : the role of digital capabilities and government support
Zhou, Dan; Kohtamäki, Marko; Peng, Xuerong; Kong, Xiaolei - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373151
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Navigating the artificial intelligence (AI) driven algorithmic paradox in hospitality : unpacking the inverted U-shaped relationship between algorithmic management and employee service innovation
Zhang, Maolong; Li, Jin; Lin, Yanmei - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015551474
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Organizational unlearning and service innovation of Chinese service-oriented firms : the moderating role of knowledge integration
Duan, Yunlong; Liu, Yushu; Sunguo, Tianxin; Liu, Yongsong - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015591207
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Social media usage for service innovation : a resilience perspective
Chen, Jiawen; Liu, Linlin - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015531866
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Big data analytic capabilities, intrapreneurship, and service innovation behaviors : a moderated mediation model
Yaşar, Emre; Demir, Mahmut; Cobanoglu, Cihan - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015531891
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Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon; D'Lima, Danielle; Sheringham, Jessica; … - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013355275
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Hackathons for driving service innovation strategies : the evolution of a digital platform-based ecosystem
Kamariotou, Maria; Kitsios, Fotis - 2022
Despite the fact that hackathons and digital innovation contests have emerged as substantial intermediaries in open innovation and entrepreneurship, knowledge about how hackathons and digital innovation contests impact innovation in cities is restricted. There is also a scarcity of models that...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013272803
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Using information-seeking argument mining to improve service
Skiera, Bernd; Yan, Shunyao; Daxenberger, Johannes; … - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013395994
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The mediating role of co-production in the relationship between information technologies and service innovation
Koç, Erdinç; İşgüzar, Seda - 2022
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013464980
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Strategising for the circular economy through servitisation
Johnstone, Leanne - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015352681
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Strategising for the circular economy through servitisation
Johnstone, Leanne - 2024
Article
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Coopetitive service innovation: the role of geographical proximity, innovation focus and customer cooperation
Virtanen, Henrik; Björk, Peter - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015349252
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Designing a digital citizen-centered service
Balzli, Catherine Equey; Priftis, Athanasios; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015617515
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Business model innovation through the adoption of service logic : evolving to servification
Grönroos, Christian - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015055413
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Digital transformation in corporate banking : toward a blended service model
Lóska, Gergely; Uotila, Juha - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583890
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A collaborative approach to manage continuous service innovation
Schiefer, Tom; Mahr, Dominik; Fenema, Paul C. van; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014552140
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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Tajdini, … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015070775
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Service innovation challenges in UAE government entities : identification and examination of the impact of organizational size and excellence model implementation
Abuzanjal, Abeer; Bashir, Hamdi - 2024
Government entities face unique challenges in public service innovation, often overlooked in research focused on the private and broader public sectors. To address this gap, an empirical study was conducted to identify and rank these challenges and assess the extent to which these challenges are...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015072112
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Roles of organizational flexibility and organizational support on service innovation via organizational learning : a moderated mediation model
Husain, Zafar; Dayan, Betul; Chaudhry, Iffat Sabir - 2024
The study aims to determine if organizational flexibility and support generate innovation in IT solutions, providing firms with enhanced competitiveness. It also explores the mediating role of organizational learning in its flexibility and innovation dynamics and the moderating influence of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015072122
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The different shades of innovation emergence in smart service systems : the case of Italian cluster for aerospace technology
Troisi, Orlando; Visvizi, Anna; Grimaldi, Mara - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081111
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Smart cash point in a B2B market to enable service innovation : towards transparency and shared intentions- a case study
Megaro, Antonietta - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081122
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The SmartSI Compass : a method for generating smart service innovation ideas
Kuch, Felicitas; Lindenthal, Anna; Oberländer, Anna Maria - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081287
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Digital service innovation (DSI) : a multidisciplinary (re)view of its origins and progress using bibliometric and text mining methods
Rabetino, Rodrigo; Kohtamäki, Marko; Huikkola, Tuomas - 2024
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Characterizing digital service innovation : phases, actors, functions and interactions in the context of a digital service platform
Narvaiza, Lorea; Campos, Jose Antonio; Martín Peña, … - 2024
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Digital service innovation in B2B markets
Kowalkowski, Christian; Wirtz, Jochen; Ehret, Michael - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015077990
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Together forever? : how customer co-creation affects the adoption of digital service innovations over time
Heidenreich, Sven; Jordanow, Slawka; Krämer, Tobias; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158105
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Coopetitive service innovation : the role of geographical proximity, innovation focus and customer cooperation
Virtanen, Henrik; Björk, Peter - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015205326
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Customer empowerment and engagement on sharing platform in the retailing sector : testing the mediating efects of service innovation and platform trust
Huynh Thi Thuy Giang; Luu, Tien Dung; Huynh Thuy Tien; … - 2024
This article aims to investigate the efect of customer empowerment on their engagement on sharing platform in the retailing sector via the mediating role of service innovation and customer trust. This study utilized a quantitative design emphasizing mature theory research. The research sample...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015207035
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Commentary: customer-perceived innovation : considerations for financial performance and methodological approaches
Gustafsson, Anders; Ghanbarpour, Tohid - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375704
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Digital servitization strategies and business model innovation : the role of knowledge-intensive business services
Paiola, Marco; Grandinetti, Roberto; Kowalkowski, Christian - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015438978
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Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn; Pavlopoulou, Ismini; McCabe, Louise; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014555901
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Reuse of service concept elements for modular service design
Hunke, Fabian; Satzger, Gerhard; Tuunanen, Tuure - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401007
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Essential capabilities for successful digital service innovation at the bottom of the pyramid
Sunder M., Vijaya; Modukuri, Siddhartha - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583881
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To display tip suggestion or not? : examining tip suggestion's impact in technology-facilitated preservice tipping encounters
Fan, Alei; Wu, Luorong; Liu, Yiran - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014633439
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The Era of New Services : New Services, New Infrastructure and Service Rules for the Future Society
Li, Lefei - 2024
Services Everywhere -- Services in Complexity -- The Perspective of Networks -- The Perspective of Resources -- The Perspective of Needs -- The Perspective of Culture -- Principles of Service Design and Innovation.
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014483982
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