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  • Search: subject_exact:"Service-dominant logic"
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Year of publication
Subject
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Service-dominant logic 1,058 Service-Dominant Logic 1,004 Value creation 531 Kundenintegration 529 Betriebliche Wertschöpfung 527 Customer integration 527 Relationship marketing 318 Beziehungsmarketing 316 Marketing theory 260 Marketingtheorie 259 Customer value 216 Kundenwert 212 Dienstleistung 199 Services 190 Value co-creation 176 service-dominant logic 168 Services marketing 155 Dienstleistungsmarketing 154 Service quality 133 Consumer behaviour 131 Dienstleistungsqualität 131 Konsumentenverhalten 130 Innovation 127 Lieferantenmanagement 111 Supplier relationship management 111 Service innovation 95 Dienstleistungsinnovation 86 value co-creation 81 Dienstleistungssektor 79 Service industry 79 Innovation management 69 Innovationsmanagement 68 Resource-based view 66 Ressourcenorientierter Ansatz 65 Customer satisfaction 62 Co-creation 61 Business network 60 Kundenzufriedenheit 60 Unternehmensnetzwerk 60 B-to-B-Marketing 58
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Online availability
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Undetermined 657 Free 171 CC license 24
Type of publication
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Article 1,093 Book / Working Paper 103 Other 1
Subcategories
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Article in journal 995 Book section 85 Case study 26 Proceedings 12 Working paper 12 Review 4 Handbook 3 Literature review 1 Textbook 1
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Language
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English 1,119 German 41 Undetermined 35 French 2 Spanish 1
Author
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Vargo, Stephen L. 67 Lusch, Robert F. 45 Edvardsson, Bo 30 Akaka, Melissa Archpru 20 Grönroos, Christian 17 Barile, Sergio 16 Polese, Francesco 16 Tronvoll, Bård 15 Saviano, Marialuisa 12 Koskela-Huotari, Kaisa 11 Mele, Cristina 11 Ng, Irene 11 Skålén, Per 11 Brodie, Roderick J. 9 Frow, Pennie 9 Helkkula, Anu 9 Hughes, Tim 9 Löbler, Helge 9 Krcmar, Helmut 8 Payne, Adrian 8 Strandvik, Tore 8 Böhmann, Tilo 7 Drengner, Jan 7 Gummerus, Johanna 7 Gummesson, Evert 7 Jaakkola, Elina 7 McColl-Kennedy, Janet R. 7 Ventura, Rafael 7 Wieland, Heiko 7 Woratschek, Herbert 7 Bonamigo, Andrei 6 Carrubbo, Luca 6 Gewald, Heiko 6 Hilton, Toni 6 Kleinaltenkamp, Michael 6 Russo Spena, Tiziana 6 Schulz, Thomas 6 Shamim, Amjad 6 Arnould, Eric J. 5 Busser, James A. 5
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Institution
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Hanken Svenska Handelshögskolan 6 Springer Fachmedien Wiesbaden 2 Verlag Dr. Kovač 2 Elinkeinoelämän Tutkimuslaitos (ETLA) 1 Istituto di Management, Scuola Superiore Sant'Anna 1 Panepistēmio Kypru / Department of Economics 1 Springer International Publishing 1 Universität Hamburg 1 Universität Leipzig 1 Université Paris-Dauphine (Paris IX) 1
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Published in...
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Journal of business research : JBR 50 Industrial marketing management : the international journal for industrial and high-tech firms 42 Marketing theory 38 Journal of service management 29 The journal of services marketing 25 The journal of business & industrial marketing 21 Journal of the Academy of Marketing Science 20 The service industries journal 18 Journal of marketing management : MM 17 Public management review 16 Journal of service research : JSR 13 AMS review : official publication of the Academy of Marketing Science 12 International journal of physical distribution & logistics management : IJPD & LM 12 Service business 12 International Journal of Physical Distribution & Logistics Management 11 International journal of contemporary hospitality management 11 International journal of hospitality management 11 Journal of Service Management 11 Tourism management : research, policies, practice 11 European journal of marketing : EJM 10 Review of marketing research 10 International journal of quality and service sciences 9 Journal of macromarketing 9 Journal of business market management : JBM 8 Journal of service research 8 Journal of service theory and practice 8 Journal of service theory and practice : JSTP 8 Services marketing quarterly 8 SpringerLink / Bücher 8 The TQM journal : the international review of organizational improvement 8 jbm - Journal of Business Market Management 8 Die Betriebswirtschaft : DBW 7 International journal of services and operations management 7 Journal of Services Marketing 7 Journal of strategic marketing 7 European Sport management quarterly : ESMQ 6 Journal of business-to-business marketing 6 Journal of marketing management : JMM ; journal of the Academy of Marketing 6 Marketing intelligence & planning 6 Service Science 6
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Source
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ECONIS (ZBW) 1,047 Other ZBW resources 85 RePEc 35 EconStor 26 BASE 3 OLC EcoSci 1
Showing 1 - 50 of 1,130
 
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A Conceptual framework for driving digital transformation in Japanese SMEs : integrating dynamic capabilities and service-dominant logic
Yamamoto, Takashi; Toyama, Ryoko; Uchihira, Naoshi; … - 2026
This study examines how digital transformation (DX) unfolds in Small and Medium-sized Enterprises (SMEs) through an analytical integration of dynamic capabilities (DCs) and service-dominant logic (SDL). While DX research is abundant, existing studies tend to discuss internal organizational...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628662
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Harnessing technology to drive coopetition and value co-creation : a service-dominant perspective
Silva, Agostinho da; Cardoso, Antonio J. Marques - 2025
Coopetition, the strategic blend of competition and collaboration, has emerged as a critical strategy for firms navigating today's interconnected and resource-constrained global economy. While coopetition networks offer substantial benefits, such as fostering innovation, market expansion, and...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337359
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Customer value co-creation practices for community well-being in e-commerce platform : an information-based perspective
Nguyen Minh Tuan; Thai-Doan Dang - 2025
The paper investigates the role of customer value co-creation practices within e-commerce platforms, drawing on service dominant logic, practice theory and institutional work. From the customer view, this study proposes an integrated model in which social expertise, organizational socialization,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358671
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Deepening insights into social entrepreneurship by leveraging service-dominant logic
Baker, Jonathan J.; Weerakoon, Chamindika - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015580372
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Mapping the landscape of marketing technology : trends, theories and trajectories in ecosystem research
Noptanit Chotisarn; Thadathibesra Phuthong - 2025
The marketing technology ecosystem is rapidly evolving, integrating digital tools and platforms to transform marketing practices. This study analyses this dynamic and diverse field, addressing research trends, theoretical foundations and future directions. This research uses a multimethod...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015607674
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Can generative artificial intelligence enhance brand performance in tourism? : a mixed-methods study integrating service-dominant logic, social exchange theory, and uncanny valley theory
Giri, Arunangshu; Chakrabarty, Dipanwita; Lim, Weng Marc; … - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015585445
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How does AI acceptance in logistics services influence value co-creation behavior and brand loyalty among Thai Gen Z consumers?
Anuman Chanthawong; Narinthon Imjai; Kanyarat Nimtrakool; … - 2026
Background: Artificial intelligence (AI) is increasingly integrated into logistics services, yet limited research explains how AI acceptance translates into relational outcomes among Generation Z consumers. This study investigates the influence of AI acceptance in logistics services on value...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015650494
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Service-dominant logic perspective on technology-based business incubator
Yuliana, Eka; Putro, Utomo Sarjono; Hermawan, Pri; … - 2024
This research article examines the implementation of service-dominant logic in technology-based business incubators, specifically focusing on Bandung Techno Park in Indonesia. The research examines the connection between service providers and clients, the function of technology-based business...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014527114
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Resource entanglement and indeterminacy : advancing the service-dominant logic through the philosophy of Karen Barad
Kleinaltenkamp, Michael; Kleinaltenkamp, Moritz J.; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015164394
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Logics alignment in agile software design processes
Chronéer, Diana; Runardotter, Mari; Johansson, Jeaneth - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376457
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Shaping circular service ecosystems
Fehrer, Julia; Kemper, Joya A.; Baker, Jonathan J. - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580392
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Value co-destruction : a conceptual review and future research agenda
Lumivalo, Juuli; Tuunanen, Tuure; Salo, Markus - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580410
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Duality of tourists' value co-creation behaviors in the sharing economy : longitudinal insight from Airbnb via social media analytics
Wang, Rui; Hao, Jin Xing - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015595547
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The interaction effect of self-service technology and firms' facilitating conditions on co-created value : a service-dominant logic perspective
Kwon, Wooseok; Kim, Yejin; Lee, Gyumin - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015604453
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From photos to feedback : application of Photovoice on hotel guest experience research
Shahidul Islam, Mohammad - 2025
Purpose - This study explores Photovoice as a participatory visual research method to capture hotel guest experiences. Traditional surveys and interviews often fail to reflect emotional and sensory nuances. expectancy-disconfirmation theory (EDT) and service-dominant logic (SDL)support this...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015470492
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Enhancing customer experience through IIoT-driven coopetition : a service-dominant logic approach in networks
Silva, Agostinho da; Cardoso, Antonio J. Marques - 2025
Background: In an increasingly digitized supply chain landscape, small and medium-sized enterprises (SMEs) face mounting challenges in regard to delivering differentiated and responsive customer experiences. This study investigates the role of Industrial Internet of Things-enabled coopetition...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015436389
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Value propositions : application of service-dominant logic in transnational marketing management education
Barr, Matt; Relja, Ruffin; Ward, Philippa; Hill, Jennifer L. - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015526689
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Roles of professionals in value co-creation : a systematic literature review
Maijala, Salla; Rantamäki, Aino; Kurkela, Kaisa; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015590373
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Managing innovation from an S-D logic perspective
Lu, Lu; Le Nguyen Hau; Ngo, Liem Viet; Northey, Gavin; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015415278
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The role of entrepreneurial leadership, knowledge management, and digital capability in enhancing entrepreneurial performance and value co-creation in the education sector
Indira, Syahda Sukma; Sasmoko, Sasmoko; Bandur, Agustinus; … - 2025
This study investigates the influence of entrepreneurial leadership, knowledge management, and digital capability on entrepreneurial performance in Indonesia's education sector while also examining the mediating role of value co-creation. Grounded in the Resource-Based Theory, Capability Theory,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015558629
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Beyond incrementalism : a regenerative learning model for sustainable marketing and service ecosystems
Khalil, Fares Georges - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015509202
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Sustainability as a co-created service : integrating complex adaptive systems and service-dominant logic within the triple helix framework
Saviano, Marialuisa; Barile, Sergio; Caputo, Francesco; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015509207
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Exploring volunteers' role in healthcare service ecosystems : value co-creation, self-adjustment and re-humanisation
Di Pietro, Laura; Ungaro, Veronica; Renzi, Maria Francesca - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401087
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Agencement of onlife and phygital : smart tech-enabled value co-creation practices
Mele, Cristina; Russo Spena, Tiziana - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015401089
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Expanding understanding of brand value co-creation on social media from an S-D logic perspective : introducing structuration theory
Simmons, Geoffrey; Durkin, Mark - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014631364
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Student value co-creation behaviour in the higher education service ecosystem : an empirical exploration
Zamora-Ramos, Moises Ruben; Chamorro Mera, Antonio; … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014447671
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Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose; Garrod, Brian; Stone, Matthew J.; … - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014369807
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The resources-processes-outcomes approach : a spark that could not escape a black hole
Kleinaltenkamp, Michael - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015168573
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Augmented reality and experience co-creation in heritage settings
Panhale, Tanvi; Bryce, Derek; Tsougkou, Eleni - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014299337
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Multilevel value co-creation within key accounts
Ranjan, Kumar Rakesh; Friend, Scott B.; Malshe, Avinash - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015386790
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Circularity within service-dominant logic : the role of perceived ethics on co-creation in sharing economy platforms
Al-Imamy, Saifeddin; Nadeem, Waqar - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015456251
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How service experience can shape customer churn from a service-dominant logic perspective
Martínez-Troncoso, Carolina; Díaz Solis, David - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015425158
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Butterfly change of commercial enterprise into social enterprise : based on mechanism and case study of institutional capital
Zhang, Frank Lee; Islam, Md. Shoriful; Ayoungman, … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015580352
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How multi-actor resources create value for live streaming platforms : the mediating role of engaged spectators
Liu, Yafei; Zhang, Mingli; Hu, Mu; Qiao, Tong - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015531860
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Business model innovation through the adoption of service logic : evolving to servification
Grönroos, Christian - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015055413
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Enhancing operational scale in SMEs through coopetition : insights from the Portuguese ornamental stone industry
Silva, Agostinho da; Cardoso, Antonio J. Marques - 2024
This study explores whether coopetition enhances scale determinants for SMEs, focusing on a case study in the Portuguese Ornamental Stone sector. The findings show that transitioning to coopetition networks positively impacts scale determinants in this sector. These improvements highlight...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015072110
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Smart cash point in a B2B market to enable service innovation : towards transparency and shared intentions- a case study
Megaro, Antonietta - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015081122
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The impact of supply chain integration from the Service-Dominant Logic perspective : operant resources and value generation
Rodríguez-López, Nuria; Mondragon, Adrian Coronado - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014530852
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Value co-creation and external consultancy knowledge for public innovation in Europe
Fernando, Félix; Gupta, Varun; Rubalcaba-Bermejo, Luis - 2024
This paper proposes a framework for explaining the collaboration between co-creation and LAB design methodologies with KIBS (Knowledge Intensive Business Services), which include ICT services, when public services were immerse in an innovative process at government units within six EU-20...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014518791
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Service-dominant logic and customer engagement based value proposition framework in peer-to-peer accommodation : a two-study approach
Ashaduzzaman, Md; Thaichon, Park; Weaven, Scott; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015117064
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The gloomy side of value co-creation for service employees
Terblanche, Nic S.; Babin, Barry J. - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015207225
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Understanding service ecosystem dynamics : a typology
As'ad, Nabila; Patrício, Lia; Koskela-Huotari, Kaisa; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015208866
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A service-dominant logic of co-creation in higher education : emerging topics and conceptualizations
Cruz, Maria de Fátima Pires da; Alves, Helena; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015189779
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Co-patenting, co-ownership, and co-ideation as drivers for university business innovation : the case of public universities in Spain
Quero, María José; Díaz-Méndez, Montserrat; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015417885
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Co-patenting, co-ownership, and co-ideation as drivers for university business innovation : the case of public universities in Spain
Quero, María José; Díaz-Méndez, Montserrat; … - 2022
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A social cognitive theory of customer value co-creation behavior : evidence from healthcare
Hasan, Md Moynul; Chang, Yu; Lim, Weng Marc; Kalam, Abul; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015421094
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Public value creation mechanisms in the context of public service logic : an integrated conceptual framework
Virtanen, Petri; Jalonen, Harri - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015049813
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Micro-level mechanisms to support value co-creation for design of digital services
Tuunanen, Tuure; Lumivalo, Juuli; Vartiainen, Tero; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014580516
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The role of service-dominant logic strategic orientations in driving customer engagement in online retailing
Katsifaraki, Georgia D.; Theodosiou, Marios - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014583046
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The role of service-dominant logic strategic orientations in driving customer engagement in online retailing
Katsifaraki, Georgia D.; Theodosiou, Marios - 2024
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Reframing service-dominant logic : the interplay of cooperation and competition in market ecosystems
Klafke, Renata; Grigoriou, Nicholas; Richter, Marco - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015610830
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Value-based KAM : co-developing impactful value propositions within key account management
Yaghtin, Shahrzad; Gummerus, Johanna - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015610865
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