Sowohl in der Wissenschaft als auch in der Unternehmenspraxis wird Kundenzufriedenheit vornehmlich als ein Nachkaufphänomen charakterisiert. Eine solche Auffassung von Kundenzufriedenheit greift jedoch insbesondere im Dienstleistungsbereich zu kurz. So bedingt der Prozeßcharakter des...

This paper studies a unique traffic law enforcement campaign in Germany and its impact on road safety. Key features of the campaign are (1) repeated one-day lasting massive speed limit monitoring (so called Blitzmarathons) and (2) a media campaign that informs the public in advance about the...

Efficient transport links are critical to enhancing the integration of markets in Southern Africa. This paper assesses the structure of markets, competition, and prices and costs of road transportation between urban hubs in Malawi, Mozambique, South Africa, Zambia, and Zimbabwe. Key findings are...

This paper studies a unique traffic law enforcement campaign in Germany and its impact on road safety. Key features of the campaign are (1) repeated one-day lasting massive speed limit monitoring (so called Blitzmarathons) and (2) a media campaign that informs the public in advance about the...

Mit der Privatisierung und der Aufhebung des Prinzips der Tarifeinheit haben die Arbeitskämpfe im Verkehrswesen stark zugenommen. Die Zuverlässigkeit der Verkehrsbedienung ist gefährdet und unbeteiligte Dritte haben oft das Nachsehen. Der Wissenschaftliche Beirat beim Bundesminister für...

COSTS orientiert sich am Anspruch, das Thema Leistbarkeit der Mobilität und die Entwicklung der wichtigsten mobilitätsrelevanten Kostendeterminanten umfassend darzustellen und zum anderen Pfade und Optionen für die Politik und Anbieterseite aufzuzeigen, wie eine leistbare Mobilität als...

In addition to advantages for companies and workers, teleworking could prove a factor on reducing the number of trips, which would contribute to the improvement of many variables of urban traffic. From this perspective, this paper presents an estimation for reducing the number of trips due to...

In addition to advantages for companies and workers, teleworking could prove a factor on reducing the number of trips, which would contribute to the improvement of many variables of urban traffic. From this perspective, this paper presents an estimation for reducing the number of trips due to...

Introduction: Transport in Asia -- High-speed railways in Asia -- The Asian highway and Trans-Asian railway networks: origins, progress of development and prospects in the future -- Road traffic safety in Asia: an analysis based on DPSIR+C framework -- Railway accidents -- Maritime accidents --...

Many governments have banned strikes in public transportation. Whether this can be justified depends on whether strikes endanger public safety or health. We use time-series and cross-sectional variation in powerful registry data to quantify the effects of public transit strikes on urban...

The goal of this paper is the estimation of the effect of accidents on traffic congestion and vice versa. In order to do this, I use ?big data? of highway traffic and accidents in England for the period 2007-2013. The data exhibit some remarkably stable cyclical pattern of highway traffic which...

Growing vehicle use and congestion externalities have led many to consider alternative congestion pricing mechanisms, as road pricing often has high infrastructural costs and faces public opposition. This paper explores the role of parking taxation in reducing congestion by considering a natural...

Many governments have banned strikes in public transportation. Whether this can be justified depends on whether strikes endanger public safety or health. We use time-series and cross-sectional variation in powerful registry data to quantify the effects of public transit strikes on urban...

Growing vehicle use and congestion externalities have led many to consider alternative congestion pricing mechanisms, as road pricing often has high infrastructural costs and faces public opposition. This paper explores the role of parking taxation in reducing congestion by considering a natural...

Wie hoch sind die durch den Verkehr in der Schweiz verursachten Kosten, wie sind sie entstanden und wer hat sie übernommen? Die vorliegende Publikation beantwortet diese und weitere Fragen für den motorisierten Strassen- und Schienenverkehr sowie erstmals auch für den Langsamverkehr und die...

Established practice is available as a reference for evaluating sustainable transport and CO₂ emissions at national, European and global levels, but comparing corresponding systems at the regional and local levels are more challenging. Therefore, this paper analyses the use of indicators,...

Many governments have banned strikes in public transportation. Whether this can be justified depends on whether strikes endanger public safety or health. We use time-series and cross-sectional variation in powerful registry data to quantify the effects of public transit strikes on urban...

This paper presents a model of urban traffic congestion that allows for hypercongestion. Hypercongestion has fundamental importance for the costs of congestion and the effect of policies such as road pricing, transit provision and traffic management, treated in the paper. In the simplest version...

The goal of this paper is the estimation of the effect of accidents on traffic congestion and vice versa. In order to do this, I use "big data" of highway traffic and accidents in England for the period 2007-2013. The data exhibit some remarkably stable cyclical pattern of highway traffic which...

Energy -- Wind turbines -- Microgrids -- Geothermal -- Solar farms -- Rooftop solar -- Wave and tidal -- Concentrated solar -- Biomass energy -- Nuclear -- Cogeneration -- Micro wind -- Alexander von Humboldt -- Methane digesters -- In-stream hydro -- Waste to energy -- Grid flexibility --...

The population of the Petersburg's city agglomeration on January 1, 2012 was about 5,9 million people, the territory area -- 11,6 thousand km ². The borders, spatial and structural features of the Petersburg's city agglomeration are defined by JSC "Peterburgsky NIPIGrad" within works on...