The rapid digitalization of financial services in the European Union (EU) has not only enhanced convenience and inclusion but also increased exposure to sophisticated online financial fraud. Digital financial literacy (DFL) is widely promoted as a key tool for empowering consumers and reducing...

Platforms that provide product recommendations to consumers, such as marketplaces like Amazon or online travel agencies like Expedia, govern a substantial part of transactions in many markets. In addition to selling via platforms, most firms, however, also operate a direct channel. This paper...

The digitalization of finance has accelerated the diffusion of FinTech and raised new questions about how AI, data security and blockchain shape consumer behaviour. This article examines current FinTech users, focusing on mobile banking, security perceptions, AI-enabled personalisation and trust...

Online ratings emerge from a multi-stage process that can systematically distort their informational content. We develop a unified framework decomposing the rating process into distinct components: experienced quality (driven by intrinsic quality, seller effort, and price), expectations formed...

Online ratings emerge from a multi-stage process that can systematically distort their informational content. We develop a unified framework decomposing the rating process into distinct components: experienced quality (driven by intrinsic quality, seller effort, and price), expectations formed...

Information shapes people's narratives and, thus, collective action. The latter bears implications for both inter-group economic cooperation and conflict literature. In this paper, we examine the economic effects of ethnic conflicts under varying information levels as proxied by mobile Internet...

The article studies relations arising in connection with the use of gig contracts when working with remote workers / gig specialists within the framework of the gig economy. Therefore, the aim of the study is to determine the legal nature of gig contracts, identify their advantages and...

Research Problem: Despite growing recognition that digital transformation strategies affect economic coordination, no study has empirically tested whether different national digital development models create systematically different transaction cost environments, particularly in emerging...

This essay examines Iran's most extensive internet disruption since 2022, imposed during the June 2025 conflict with Israel, when missile strikes quickly evolved into coordinated cyberattacks on banking, radar, and communications systems. Drawing from direct experience during the blackout, it...

The rapid advancement of Financial Technology (FinTech) has ushered in a new era of financial services, with innovative solutions that have the potential to transform how individuals and businesses manage their finances. This research study explores the critical factors affecting the adoption of...

In today's "knowledge societies," solutions to local and global emergencies like energy crises, climate change, and public health risks increasingly depend on the public's engagement with scientific knowledge and expertise. With people increasingly using social media to engage with scientific...

The rapid growth of e-Commerce in Latin America, driven by the increase in digital adoption among younger generations and accelerated by the COVID-19 pandemic, has reshaped how businesses engage with consumers. In Peru alone, the number of online shoppers increased by 131% between 2019 and 2021....

Since the 20th century, quality has become a major strategic concern for both researchers and organizations, serving as a lever for performance and a key factor of differentiation in an increasingly digital environment. However, despite the development of e-government services, the exploration...

The aim of this study is to fill the gap in the literature regarding the empirical analysis of digital competitive advantage and to extend the knowledge about its antecedents such as digital culture and digital creativity. The subject of this study is micro, small and medium-sized enterprises...

This study examines the factors that influence user trust in AI-powered digital agents within organizational contexts. Employing an integrated framework that combines the Expectation Confirmation Model and the Technology Acceptance Model, we investigated how user expectations, attitudes toward...

In response to rising complexity and dynamic challenges in supply chains, digitalization has emerged as a key innovation to enhance organizational competitiveness. This study develops a multidimensional theoretical framework by integrating five foundational management and organizational theories...

Despite the recognized importance of digital transformation, there remains a research gap regarding the specific mechanisms through which digital leadership enables organizations to translate digital strategies into sustainable outcomes. This study addresses this gap by examining the role of...

Digital technologies promote economic progress. The digital economy drives the development of manufacturing. This paper explores the impact of the digital economy on the high-quality development of manufacturing using panel data from the Yangtze River Economic Belt in China. Employing the...

Transaction cost economics (TCE) and the theory of governance structures developed by Oliver Williamson have demonstrated significant explanatory power across institutional economics, law and economics, public policy, and strategic management. This review evaluates the predictive potential of...

The rise of AI chatbots in e-commerce has revolutionized digital customer service, yet understanding the factors influencing customer adoption remains a challenge. Drawing on the Technology Acceptance Model 2 and Anthropomorphism theory, the study aims to examine how human-like interaction...

Since announcing its "dual carbon" goals, China has made reducing carbon emissions a top priority. This study utilizes panel data from 285 cities in China, from 2011-2021, to systematically examine the relationship between the digital economy and urban carbon output. It aims to identify their...

Purpose: The growing importance of e-commerce has negative effects on the sustainability of supply chains, highlighting the need for appropriate packaging system design. Thus, it is increasingly common to see cities where thousands of packages are delivered every day, increasing congestion and...