Search Results - subject_exact:"E-Government"

Using sandboxes for testing decisions in the public sector

Pahonțu, Bogdan; Pană-Micu, Florentina; Mihăila, … - 2026

Technological advances are increasingly influencing how the public sector makes decisions according to citizens' needs and the community's problems. The need for a solution that facilitates the fast adaptation of administration to social context and people's feedback becomes mandatory in order...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015627941

Drivers of E-government adoption in emerging economies : a meta-analysis of technology acceptance and service quality pathways

Sheik, Mustafa Yaasin; Pavlyuk, Dmitry; Zervina, Olga; … - 2026

E-government adoption rates in emerging economies remain persistently low despite substantial infrastructure investments. Understanding adoption drivers requires synthesizing fragmented empirical evidence on technology acceptance and service quality factors across diverse contexts. Purpose: This...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628049

When digitalisation enhances public (in)efficiency

Moggi, Sara; Zardini, Alessandro; Rossignoli, Cecilia - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015615031

The Digital shock : administrative Burden and the governance-service trade-off in Indonesia's public service reform

Nabawi, Irham Hanif; Bajari, Atwar; Erwina, Wina; … - 2026

This study explores the impact of implementing a mandatory e-government reform within Indonesia's national ISBN service (Regulation No. 5/2022). It examines the effects of this policy shift on public service quality and the resulting administrative burden placed on stakeholders, specifically...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015636729

Mapping European countries' resilience to cognitive warfare

Dalban, Costel Marian; Coman, Ecaterina; … - 2026

This study maps European countries' resilience to cognitive warfare by developing a cross-national composite measure. The framework integrates three pillars: information ecology, institutional-digital capacity, and socioeconomic context-drawing on a systemic perspective linking social structures...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015636730

Different approaches to Spanish e-government : from use to impact

Gijón, Covadonga; Fernández-Bonilla, Fernando; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015444190

The implementation of ESG indicators in the Balanced Scorecard : case study of LGOs

Garefalakis, Stavros; Angelaki, Erasmia; … - 2025

This study investigates how Environmental, Social, and Governance (ESG) principles can be effectively integrated into the Balanced Scorecard (BSc) framework within local government organizations (LGOs) to enhance strategic planning and sustainability performance. Addressing a gap in the...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015448889

Technology adoption : evidence from an e-government cloud service

Gupta, Kriti Priya - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015414406

Digital transformation and IT implementation : driving sustainable development across nations

2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015405410

Factors influencing AI chatbot adoption in government administration : a case study of Sri Lanka's digital government

Rathnayake, Arjuna Srilal; Nguyen, Truong Dang Hoang Nhat; … - 2025

This study investigates the factors in acceptance of artificial intelligence (AI)- based chatbot application in Sri Lanka's government administration services, which can be applied to developing countries, using an extended technology acceptance model (extended TAM) as a new research framework...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015406745

The role of institutional and operational factors in the digitalization of large local governments : insights from Italy

Bisogno, Marco; Cuadrado-Ballesteros, Beatriz; Abate, Flavio - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015619867

Public administration 4.0 : leveraging digital tools for effective governance : monograph

2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015610320

e-government initiatives in Egypt : evaluating effectiveness and implementation challenges

Hassan, Noha - 2025

The following research will be based on assessing the success of e-government projects in Egypt, the issues that influence the implementation process of governmental capacity to provide citizens with governmental services. The study examines the direct relationship between e-government...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612325

E-government/AI integration state and capacity in developing countries : a systematic review

Kampira, Abisha; Mukonza, Ricky Munyaradzi - 2025

The integration of artificial intelligence (AI) into e-government promises to transform public service delivery, efficiency, and transparency. This study investigates the required critical implementation capacities in e-government/AI integration in developing countries. Although there is a...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015558446

Factors influencing the prioritization of rival public value positions in Brazilian digital government initiatives

Lopes, Karen; Luciano, Edimara Mezzomo; Wiedenhöft, … - 2025

This study aims to identify factors influencing the prioritization of rival public values, with Brazilian state governments as locus. The paper also proposes a conceptual model comprising the intervening factors and their relationships with the public and the value positions.This exploratory...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015578263

Crisis as a catalyst : difference-in-differences evidence on digital public service transformation in the European Union

Dincă, Gheorghița; Bărbuță, Mihaela; Dincă, Dragoș - 2025

The COVID-19 pandemic forced European Union member states to accelerate the digitalization of public services, turning a gradual policy priority into an urgent necessity. This study examines the pandemic's impact on the digital transformation of public administrations, assessing the...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015531968

Administrative digital accessibility as an opportunity for rural development : case study : the peri-urban area of Bucharest

Ducman, Andrei; Teodorescu, Camelia; Lequeux-Dincă, … - 2025

Administrative digital accessibility drives rural development, particularly in peri-urban areas where traditional governance meets the growing demands for digital services. The study examines the role of digital tools in local administrations in supporting citizen engagement and responsiveness...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015552955

Navigating multiple crises : an analysis of digital transformation in Lebanese public administration

Harb, Bissane - 2026

Despite global advances, the digital transformation of public services in developing countries often fails to meet its objectives. This study argues that a primary reason for this is an overemphasis on technological solutions and a neglect of the broader institutional context. Through a...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015625808

Enterprise resource planning role in smart government transformation : cloud computing as a mediator in the Yemeni telecommunications public sector corporations

Albaham, Mohammed Abdullah; Alsanafi, Abdullah Abdullah - 2026

Smart government uses smartphones to provide services to beneficiaries. Organizations face huge obstacles in their attempts to create an efficient methodology for smart government transformation because of the need for successful strategies. Enterprise resource planning and cloud computing are...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015626648

Technological innovation and sustainability in public administration : a systematic review and research agenda

Pini, Benedetta; Petroni, Alberto; Bigliardi, Barbara - 2026

This study examines how technological innovation and sustainability jointly reshape contemporary public administration by integrating digital transformation with public value creation. Using a mixed-method approach, we compile a Scopus-based bibliographic dataset and conduct descriptive and...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628028

Entrepreneurial leadership in small-Scale smart city transformations

Guzovski, Marina; Smoljić, Mirko; Čolić, Marijana - 2026

Background: The smart city concept has become a central framework in contemporary urban governance; however, empirical research predominantly focuses on large metropolitan areas, while small municipalities remain comparatively underexplored. This study examines how citizens of Ivanić-Grad...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015633651

Reducing carbon footprint through E-government : towards a synergy with renewable energy and governance in MENA countries

Liouane, Naoufel; Akremi, Faten - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015616914

Semantic mapping of AI-for-government research : uncovering the knowledge architecture of digital-era governance

Čišić, Dragan; Drezgić, Saša; Buterin, Vesna; … - 2026

This study presents a comprehensive bibliographic and semantic analysis of 3957 scientific publications on artificial intelligence (AI) in government and public administration. Using an integrated text- and network-based approach, we identify the main thematic areas and conceptual orientations...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015611768

Exploring the impact of external rewards on e-government services adoption : empirical evidence from Jordan

Abulhaija, Sabreen; Arroyabe, M. F.; Kwong, Caleb; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015590741

Relevance of e-Governance in revenue generation among Philippine cities

Ramos, Tatum P.; Magno-Ballesteros, Marife - 2026

Among the expected benefits of e-Governance are improvements in local government unit operations and revenue generation, but there is insufficient evidence on the attainment of such in the Philippines. The study aims to determine the relevance of e-Governance in revenue generation by examining...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015643969

Digitalstrategie Schleswig-Holstein 2026 : digitale Verwaltung, gesellschaftliche Wirkung

2026 - Stand März 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015635468

Reality check on donor expectations : do GovTech initiatives help autocrats?

Sinanoglu, Semuhi; Schiller, Armin von - 2026

International donors commit substantial resources to GovTech projects (the application of information and communication technologies to government functions). World Bank GovTech investments alone have exceeded $118 billion over the last three decades. Donor strategy documents consistently frame...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015650912

Public sector innovation capacity in core administrative organizations : evidence from Norway's Brønnøysund register centre

Deligiannis, Athanasios Pantazis; Mitropoulou, Despoina; … - 2026

Public-sector innovation is frequently portrayed as the domain of dedicated innovation labs and experimental units, obscuring how innovation capacity can emerge within core bureaucratic institutions. This article explores how Norway's Brønnøysund Register Centre (BRC), mainly a registry...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628486

Innovating fiscal transparency through open government partnerships : a comparative study of local governments in Australia and Germany

Coghill, Ken; Buchholz, Gabriele; Waheduzzaman, Wahed - 2026

Fiscal transparency is a core pillar of open government, yet its implementation at the local level remains uneven. This study investigates how the Open Government Partnership (OGP) contributes to fiscal transparency as a form of public sector innovation through a comparative analysis of local...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628671

Digital and financial literacy and the development of e-government platforms

Lo Prete, Anna - 2024

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014546175

Citizens' perception of digital public services : a case study among Romanian citizens

2024

Digital transformation has become a topic of interest since public institutions digitalize their processes to improve efficiency, while citizens wish to solve their issues through online platforms. Even if this topic is a priority, the Digital Economy and Society Index reveals that digital...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015158101

E-government and petty corruption in public sector service delivery

Sadik-Zada, Elkhan; Gatto, Andrea; Niftiyev, Ibrahim - 2024

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015120881

Smart governance for smart cities and nations

Kaiser, Z. R. M. Abdullah - 2024

There is an increasing emphasis on utilizing ICT to drive global governmental transformation to enhance efficiency and cost-effective service delivery. Smart governance represents a novel and data-driven progressive approach, prioritizing intelligence in operations, upholding an exceptional...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015402089

Understanding smart cities : a tool for smart government or an industrial trick?

Anthopoulos, Leonidas G. - 2026 - Second edition

Chap 1:Why to read this book -- Chap 2:The rise of the Smart City -- Chap 3:The Smart City in Practice -- Chap 4:The smart city market -- Chap 5:Governing a Smart City -- Chap 6:Smart Government:a new adjective to government transformation or a trick?.

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015625740

Digitalization and the modification of frontline work : a study of frontline workers' pursuit of meaningfulness

Jørring, Louise - 2025 - First edition

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015177023

The impact of political efficacy on citizens' e-participation in digital government

Lai, Ruqiang; Beh, LooSee - 2025

Citizens' e-participation determines the successes and failures of digital government or e-government. However, its results to date have not been satisfactory. IT adoption models dominate previous studies. However, citizens' psychological factors have been overlooked. The field has fallen into...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015193056

Digital transformation of the state : a multivariable model applied to the public sector in Lima, Peru

Espina-Romero, Lorena - 2025

Digital transformation has become a central strategy for modernizing the public sector. This study analyzes the relationships between digital competencies, digital literacy, change management, soft skills, technology adoption, digitization of the public function, digital public services,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015481072

From expectation and participation to satisfaction : the moderating role of perceived government responsiveness in digital government

Mo, Hongjing; Beh, LooSee - 2025

This study examines the mechanisms shaping citizen satisfaction in the context of digital government, taking Guangdong Province's highly centralized "Yue Sheng Shi" platform as a case study. Building on the American Customer Satisfaction Index (ACSI) framework, a structural model was tested with...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015481073

E-government and corruption in an emerging country : new perspectives from a spatiotemporal approach

Dang, Trung Chinh; Vu Van Huong; Dao Van Le - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015455793

The effects of digitalization on the functioning of the public sector : evidence from e-procurement

Frigo, Annalisa; Mocetti, Sauro - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015461859

The impact of digital government construction on common prosperity : using data collected from 293 prefecture-level cities in China over the 2016-2022 period

Jiao, Weikang; Zhang, Chuan; Wang, Yueyun - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015464570

Government digital governance and corporate green total factor productivity

Jiang, Yulai - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015464701

Lessons from small and highly-digitalised Estonia : decision-making in the aftermath of cybersecurity crises

Carmichael, Logan - 2025

As governments across the world increasingly undergo digitalisation processes, ensuring cybersecurity of these provisions cannot be 100% guaranteed. How, then, can governments best respond to a cybersecurity crisis in order to bolster cybersecurity in the future? Even Estonia, one of the...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015442423

A quadruple helix view on smart city : exploring the effect of internal and external open innovation on public services digitalization

Marhesani, Filippo; Ceci, Federica - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015443638

Digitalisation of public administration services as part of digital economy development in post-war Ukraine

Rysin, Mariia; Babych, Oleksandr - 2025

Objective: This paper explores the pivotal role of the digitalisation of public administration services as part of the development of the digital economy in post-war Ukraine. It aims to analyse how this factor contributes to rebuilding and modernising the nation's economic and administrative...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015446156

Towards smart public administration : a TOE-based empirical study of AI chatbot adoption in a transitioning government context

Omonov, Mansur Samadovich; Ahn, Yonghan - 2025

As governments pursue digital transformation to improve service delivery and administrative efficiency, AI chatbots have emerged as a promising innovation in smart public administration. However, their adoption remains limited, particularly in transitioning countries where institutional,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015448519

Digital government and corporate green innovation : evidence from "internet + government services" in China

Cao, Zengmin; Lu, Jian; Sun, Ruiqi - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015506635

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Digital government and corporate green innovation : Evidence from "internet + government services" in China

Cao, Zengmin; Lu, Jian; Sun, Ruiqi - 2025

Article

Innovation or reinvention? : a systematic and bibliometric review of public sector digital infrastructure

Lusi, Josephine; Lorenz, Birgy; Pappel, Ingrid - 2025

Digital Public Infrastructure (DPI) has emerged as a foundational enabler of modern digital governance, yet scholarly understanding of its scope, design, and impact remains fragmented. This study addresses this gap by conducting a comprehensive systematic review and bibliometric analysis of 1153...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015471479

Trusting humans or bots? : examining trust transfer and algorithm aversion in china’s e-government services

Song, Yifan; Natori, Takashi; Yu, Xintao - 2025

Despite the increasing integration of government chatbots (GCs) into digital public service delivery, their real-world effectiveness remains limited. Drawing on the literature on algorithm aversion, trust-transfer theory, and perceived risk theory, this study investigates how the type of service...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015450095

A knowledge-centric model for government-orchestrated digital transformation among the microbusiness sector

Shirish, Anuragini; Srivastava, Shirish C.; Panteli, Niki; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015439326