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Year of publication
Subject
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Garantie 657 Warranty 574 Theorie 237 Theory 235 Consumer behaviour 118 Konsumentenverhalten 118 Product quality 105 Produktqualität 105 Deutschland 77 Instandhaltung 61 Maintenance policy 61 Preismanagement 60 Pricing strategy 60 Lieferkette 58 Supply chain 58 Mängelhaftung 51 Germany 44 Einzelhandel 42 Retail trade 42 Spieltheorie 42 Dienstleistungsqualität 41 Game theory 41 Service quality 40 Kundenzufriedenheit 31 Customer satisfaction 30 Mathematical programming 28 Mathematische Optimierung 28 Preiswettbewerb 28 Price competition 28 USA 27 warranty 27 Signalling 25 Vertrag 24 Asymmetric information 23 Asymmetrische Information 23 Customer service 23 Kundenservice 23 Beschwerdemanagement 22 Complaint management 22 Contract 22
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Online availability
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Undetermined 171 Free 116 CC license 4
Type of publication
All
Article 439 Book / Working Paper 260
Type of publication (narrower categories)
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Article in journal 353 Aufsatz in Zeitschrift 353 Hochschulschrift 51 Aufsatz im Buch 47 Book section 47 Graue Literatur 46 Non-commercial literature 46 Working Paper 37 Arbeitspapier 32 Thesis 28 Dissertation u.a. Prüfungsschriften 21 Amtsdruckschrift 6 Collection of articles of several authors 6 Government document 6 Sammelwerk 6 Konferenzschrift 5 Case study 4 Collection of articles written by one author 4 Conference proceedings 4 Fallstudie 4 Sammlung 4 Bibliografie enthalten 2 Bibliography included 2 Article 1 Aufsatzsammlung 1 Bibliographie 1 Company information 1 Conference paper 1 Firmeninformation 1 Handbook 1 Handbuch 1 Konferenzbeitrag 1
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Language
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English 522 German 137 Undetermined 36 French 3 Italian 1 Dutch 1
Author
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Mitra, Amitava 19 Patankar, Jayprakash G. 18 Hogreve, Jens 9 Wu, Shaomin 9 He, Shuguang 8 Murthy, D. N. P. 8 Gupta, Surendra M. 7 Liu, Bin 7 Wang, Xiaolin 6 He, Zhen 5 Jametti, Mario 5 Stremitzer, Alexander 5 Vieth, Matthias 5 Wang, Ruxian 5 Xie, Min 5 Alqahtani, Ammar Y. 4 Ambad, Prashant M. 4 Andreoni, James 4 Beltran, Jose Luis 4 Blischke, Wallace R. 4 Cao, Kaiying 4 Chelbi, Anis 4 Crossley, Thomas F. 4 Ederington, Louis H. 4 Gallego, Guillermo 4 Grewal, Dhruv 4 Grunwald, Guido 4 Hu, Ming 4 Hviid, Morten 4 Jiang, Juncai 4 Kulkarni, Makarand S. 4 Luo, Ming 4 Mahayni, Antje 4 Nalca, Arcan 4 Ompal Singh 4 Ray, Saibal 4 Schlögl, Erik 4 Schmeiser, Hato 4 Scholnick, Barry 4 Shaffer, Greg Eric 4
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Institution
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Europäische Kommission 3 OECD 3 Université Paris-Dauphine (Paris IX) 3 Duncker & Humblot 2 INSEAD 2 National Bureau of Economic Research 2 Bank for Reconstruction and Development and the Tata Hydroelectric Power Supply Company 1 Bonn Graduate School of Economics 1 Bundesverband der Deutschen Industrie 1 Consumers, Health, Agriculture and Food Executive Agency 1 Deutsch-Taiwanesisches Vergleichendes Symposium zum Öffentlichen Recht <1., 2013, Speyer> 1 Dresdner Bask AG 1 European Investment Bank 1 Europäische Kommission / Generaldirektion Justiz und Verbraucher 1 Federal Trade Commission Improvement Act 1 Friedrich-Schiller-Universität Jena 1 Fördergesellschaft Marketing an der Universität Augsburg 1 Geschäftsbereich Ausland 1 Haufe-Lexware GmbH & Co. KG 1 Industrial Development Organization / Secretariat 1 International Center for Public Enterprises in Developing Countries <Ljubljana> 1 Internationale Handelskammer 1 Ipsos - London Economics - Deloitte consortium 1 Münchener Marketing-Symposium <23, 1997, München> 1 Rheinische Friedrich-Wilhelms-Universität Bonn 1 Rostocker Bankentag <7, 2001, Rostock> 1 Seminar zum Thema Mergers & Acquisitions <9, 2006, Zürich> 1 Sociaal-Economische Raad / Commissie voor Consumentenaangelegenheden 1 Sonderforschung ökonomische und juristische Institutionenanalyse (SOFIA) e.V. 1 Subcommittee on Consumer Protection and Finance of the Committee on Interstate and Foreign Commerce, House of Representatives, 96. Congr., 1. sess. 1 United States / Congress / House / Committee on Interstate and Foreign Commerce / Subcommittee on Commerce and Finance 1 United States / Congress / Senate / Committee on Commerce / Consumer Subcommittee 1 University of Toronto / Department of Economics 1 Universität Rostock / Institut für Bankrecht und Bankwirtschaft 1 Universität Siegen 1 Verlag Dr. Kovač 1
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Published in...
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International journal of production economics 31 European journal of operational research : EJOR 25 International journal of production research 24 Management science : journal of the Institute for Operations Research and the Management Sciences 10 International journal of product development : IJPD 8 Journal of retailing 8 Advances in business and management forecasting 6 International journal of quality & reliability management 6 Transportation research / E : an international journal 6 Managerial and decision economics : MDE ; the international journal of research and progress in management economics 5 The journal of risk and insurance : the journal of the American Risk and Insurance Association 5 Betriebs-Berater : BB 4 IMA journal of management mathematics 4 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 4 Journal of business research : JBR 4 Journal of service research : JSR 4 Manufacturing & service operations management : M & SOM 4 Production and operations management : an international journal of the Production and Operations Management Society 4 Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse 4 Zeitschrift für die gesamte Versicherungswissenschaft : Zeitschrift des Deutschen Vereins für Versicherungswissenschaft e.V. 4 Asia Pacific journal of marketing and logistics 3 Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück 3 Economics Papers from University Paris Dauphine 3 Gabler Edition Wissenschaft 3 International journal of industrial organization 3 International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association 3 Journal of advances in management research : JAMR 3 Journal of industrial engineering international 3 Journal of management analytics 3 Journal of marketing research 3 Journal of retailing and consumer services 3 Journal of the Academy of Marketing Science 3 Journal of the Operational Research Society 3 Journal of the Operational Research Society : OR 3 Münsterische Beiträge zur Rechtswissenschaft 3 Operational research : an international journal 3 Opsearch : journal of the Operational Research Society of India 3 Production and operations management : the flagship research journal of the Production and Operations Management Society 3 Quality, It and business operations : modeling and optimization 3 Quantitative marketing and economics : QME 3
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Source
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ECONIS (ZBW) 641 USB Cologne (EcoSocSci) 40 EconStor 6 USB Cologne (business full texts) 5 RePEc 4 OLC EcoSci 2 ArchiDok 1
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Showing 1 - 50 of 699
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Service guarantee decision of online service providers and market implications
Lu, Aijun; Chen, Fuzan; Wu, Harris - In: Managerial and decision economics : MDE ; the … 46 (2025) 2, pp. 1405-1419
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015386617
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Optimal pricing and warranty strategies of a closed-loop supply chain under government subsidies
Li, Jinhong; He, Shuguang; Zhang, Min - In: International transactions in operational research : a … 32 (2025) 5, pp. 3083-3107
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Representations and warranties insurance in mergers and acquisitions
Even-Tov, Omri; Ryans, James; Davidoff Solomon, Steven - In: Review of accounting studies 29 (2024) 1, pp. 423-450
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A copula-based approach to modelling the failure process of items under two-dimensional warranty and applications
Wu, Shaomin - In: European journal of operational research : EJOR 314 (2024) 3, pp. 854-866
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The effect of country image, brand image, and warranty knowledge on car purchase intentions : a comparison of use situations
Nugraha, Albert Kriestian Novi Adhi; Krista, Cara Edo; … - In: Cogent business & management 11 (2024) 1, pp. 1-16
Country image, brand image, and warranty knowledge are essential for evaluation and decision-making. This study examines the effects of these three variables on the purchase intentions of a car as a high-involvement product with high-risk attributes. This study investigates the role of consumer...
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Two-dimensional warranty policy design with the consideration of protection term
Liu, Peng; Wang, Guanjun - In: International journal of production economics 276 (2024), pp. 1-16
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Divide and recombine approach for warranty database : estimating the reliability of an automobile component
Karim, Md. Rezaul - In: Data science and management : DSM 7 (2024) 2, pp. 119-128
The continuously updated database of failures and censored data of numerous products has become large, and on some covariates, information regarding the failure times is missing in the database. As the dataset is large and has missing information, the analysis tasks become complicated and a long...
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Research on Warranties for Different Components in an Open Vertically Integrated Supply Chain
Yang, Rong; Qian, Xiaofei; Zhu, Peiya; Xue, Yi; Liu, Xinbao - 2023
How to set proper warranty lengths for different components is a common problem for manufacturers who produce end products when pricing. This study investigates a pricing game between a vertically integrated manufacturer and an exterior end-product manufacturer with the vertically integrated...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014360263
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When to present an extended warranty : pre- vs. post-purchasing a product
Kim, Dongeun; Nayakankuppam, Dhananjay - In: Psychology & marketing 40 (2023) 9, pp. 1821-1829
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Group Warranty Contracts to Coordinate Assembly Supply Chains with Non-testable Components
Duenyas, Izak; Iravani, Seyed; Li, Linlin; Najafi, Sajjad - 2023
We consider a supply chain where multiple suppliers and a manufacturer contribute to the assembly of a product (through providing components or labor). The product fails if any of its components (or elements of work) fails, but finding the faulty component can be prohibitively difficult. We...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014344151
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Interaction between manufacturer's wholesale pricing and retailers' price-matching guarantees
Nalca, Arcan; Cai, Gangshu - In: Production and operations management : the flagship … 32 (2023) 11, pp. 3736-3751
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Legislative Regulations of Manufacturer’s Warranties in Nigeria
Adegbite, Aderonke; Amusan, Michael Kolawole; Aderemi, … - 2023
Incidents of contracts and the obligations thereof often necessitate “survival of the fittest’ implications on consumers and vendors alike. In this regard, terms and conditions of contracts, especially for sales of goods, as provided under the law to stipulate behaviors and protect parties,...
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Regulatory limits to risk management
Sen, Ishita - In: The review of financial studies 36 (2023) 6, pp. 2175-2223
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Reputation or warranty, what is more effective against planned obsolescence?
Hartl, Richard F.; Kort, Peter M.; Wrzaczek, Stefan - In: International journal of production research 61 (2023) 3, pp. 939-954
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Extended warranty and its impact on perception in sales promotion of durables
Dunković, Dario; Knežević, Blaženka - In: Business, mangagement and economics engineering : BMEE 21 (2023) 2, pp. 204-217
Purpose - The aim of the paper is to determine the perception of extended warranty when communicated by retailer during the sales promotion of durable products (e.g. refrigerators). We consider perception as five signals or conceptual dimensions in retail context. The research question is: What...
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Optimal extended warranty strategy considering channel perception and endogenous quality
Zhang, Keang; Zhang, Tao - In: Managerial and decision economics : MDE ; the … 46 (2025) 1, pp. 235-252
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Steering in Online Markets : The Role of Platform Incentives and Credibility
Barach, Moshe; Golden, Joseph; Horton, John J. - 2022
Platform marketplaces can potentially steer buyers to certain sellers by recommending or guaranteeing those sellers. Money-back guarantees—which create a direct financial stake for the platform in seller performance—might be particularly effective at steering, as they align buyer and...
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Digitizing the Warranty of Habitability
De Barbieri, Edward W.; Fruchter, Jordan - 2022
The warranty of habitability was touted fifty years ago as a gamechanger in rebalancing power between tenants and landlords. Under the warranty, a residential tenant’s duty to pay rent is conditioned on a landlord’s obligation to make repairs. Scholars who have studied the warranty of...
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The rescue of the US auto industry, Module G : the Auto warranty commitment program
Henken, Benjamin - In: The journal of financial crises 4 (2022) 1, pp. 282-299
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Warrantying Health Equity
Payne, Heather; Oliva, Jennifer D. - 2022
The United States is experiencing a significant rise in the prevalence of asthma and other debilitating respiratory and cardiovascular ailments that disproportionately burden low income and marginalized Americans. This is due in large measure to climate change, which is responsible for...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014244204
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"Free replacement extended warranty" or "traditional extended warranty" : optimal extended warranty selection strategy
Cao, Kaiying; Su, Yunyi; Xu, Yuqiu; Wang, Jia - In: Managerial and decision economics : MDE ; the … 43 (2022) 7, pp. 3130-3146
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Extended service strategy choice for competing manufacturers in agency retail platform considering consumer preferences
Liu, Bin; Sun, Jing; Huang, Zongsheng - In: Asia Pacific journal of marketing and logistics 36 (2024) 10, pp. 2611-2633
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Guarantee or inoculate? : ex ante messages against service failures
Ma, Ke; Sun, Weizheng - In: Asia Pacific journal of marketing and logistics 36 (2024) 11, pp. 3081-3098
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Do customers matter in currency hedging policies? : evidence from product warranties
Huang, Pinghsun; Zhang, Yan - In: European financial management : the journal of the … 30 (2024) 5, pp. 2840-2879
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015142099
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Add-on pricing over regional business cycles : evidence from extended warranties
Bošković, Branko; Kapoor, Sacha; Markiewicz, Agnieszka; … - In: International economic review 65 (2024) 4, pp. 2019-2046
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Warranty operation enhancement through social media knowledge : a deep-learning methods
Kiadeh, Zahra Sarmast Hasan; Shokouhyar, Sajjad; … - In: INFOR : information systems and operational research 62 (2024) 2, pp. 273-311
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Optimal warranty option and post-warranty maintenance strategy under a warranty menu : from a consumer perspective
Qiao, Peirui; Luo, Ming; Ma, Yizhong; Jabbar, Abdul - In: International journal of production research 62 (2024) 5, pp. 1586-1608
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Monitoring aggregate warranty claims with dynamically designed CUSUM and EWMA charts
Li, Chenglong; Wang, Junjie; Wang, Xiao-Lin - In: International journal of production research 62 (2024) 7, pp. 2370-2397
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Impact of extended warranty service on product pricing in online direct retailers' competitive market
Ma, Junhai; Si, Fengshan; Zhang, Qin; Wang, Zongxian - In: Energy economics 129 (2024), pp. 1-21
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Impacts of inspection errors and warranty costs on a complex product supply chain under different development modes
Wang, Huan; Wang, Daao; Fang, Zhigeng; Zeng, Xiao-Jun - In: International journal of production economics 272 (2024), pp. 1-11
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Group warranty contracts to coordinate assembly supply chains with nontestable components
Duenyas, Izak; Iravani, Seyed M. R.; Li, Linlin; … - In: Production and operations management : the flagship … 33 (2024) 2, pp. 475-493
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The peace formula : voice, work and warranties, not violence
Rohner, Dominic - 2024
Economic forces play a major role in the outbreak and perpetuation of violence, but they also hold the key for positive change. Using a non-technical and accessible style, The Peace Formula attacks a series of misconceptions about how economics has been used to foster peace. In place of these...
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Warranty, Product Liability and Transaction Structure : The Problem of Amazon
Janger, Edward J.; Twerski, Aaron - 2021
Amazon, and other internet sales platforms, have revolutionized the manner in which goods are purchased and sold. The obligations undertaken by Amazon in those sales are unclear, both as a matter of transparency, and as a matter of legal doctrine. Is Amazon a store? Is it a shipper? Is it a...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10013220719
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How Do Representations and Warranties Matter? Risk Allocation in Acquisition Agreements
Even-Tov, Omri; Ryans, James; Davidoff Solomon, Steven - 2021
In merger agreements, the seller makes contractual representations and warranties (“reps”) about the state of the target, e.g., attesting to the accuracy of the target’s financial statements. We obtain a proprietary sample of claims for breaches of the reps in acquisition agreements...
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Refundable Income Annuities : Feasibility of Money-Back Guarantees
Milevsky, Moshe Arye; Salisbury, T. S. - 2021
[Refundable income annuities (IA), such as cash-refund and instalment-refund, differ in material ways from the life-only version beloved by pension and financial economists. In addition to lifetime income they also guarantee the annuitant or beneficiary will receive their money back albeit...
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Integration of inventory control, maintenance policy, and quality control for selling products under warranty
Salmasnia, Ali; Hajihaji, Soudabeh; Sharafi, Saeid; … - In: Computational management science 20 (2023) 1, pp. 1-36
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Experiencing defects : the moderating role of severity and warranty coverage on quality perceptions
Catenazzo, Giuseppe; Paulssen, Marcel - In: International journal of quality & reliability management 40 (2023) 9, pp. 2205-2221
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Condition-based maintenance for a degradation-shock dependence system under warranty
Park, Minjae; Pham, Hoang - In: International journal of production research 61 (2023) 15, pp. 5212-5227
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Optimal production run in an imperfect production process with maintenance under warranty and product insurance
Ghosh, Prasanta Kumar; Manna, Amalesh Kumar; Dey, … - In: Opsearch : journal of the Operational Research Society … 60 (2023) 2, pp. 720-752
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Generalized non-renewing replacement warranty policy and an age-based post-warranty maintenance strategy
Liu, Peng; Wang, Guanjun - In: European journal of operational research : EJOR 311 (2023) 2, pp. 567-580
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014336731
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Pricing, warranty, and shelf space decisions for the supply chain with non-symmetric market and warranty-period dependent demand
Taleizadeh, Ata Allah; Aboutorabian, Fatemeh; Moradi, Rojin - In: Operational research : an international journal 23 (2023) 4, pp. 1-31
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Optimal extended warranty pricing and retailing strategies in a closed-loop supply chain
Liu, Zhuojun; Chen, Jing; Diallo, Claver; Venkatadri, Uday - In: International journal of production research 61 (2023) 10, pp. 3435-3458
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A decision support system to evaluate the quality and warranty policies for remanufactured products
Kuik, Swee; Ban, Joowon; Diong, Li; Qi, Xiaolie - In: The TQM journal : the international review of … 35 (2023) 6, pp. 1471-1489
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Optimal maintenance service outsourcing strategy considering extended warranty service
Cao, Kaiying; Su, Yunyi; Han, Guoxin; Wang, Jia - In: Managerial and decision economics : MDE ; the … 44 (2023) 2, pp. 1344-1358
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Design of a performance-based warranty policy with replacement-repair strategy and cumulative cost threshold
Dai, Anshu; Wang, Xin; Li, Yu; Li, Ting; He, Shuguang - In: International journal of production economics 255 (2023), pp. 1-13
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Warranty or education? : an analysis of marketing strategy choices for remanufactured products
Wang, Manman; Ang, Sheng; Yang, Feng; Song, Jian - In: Asia Pacific journal of marketing and logistics 35 (2023) 3, pp. 511-532
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A supply chain model with two competitive buyers under a hybrid greening cost and revenue-sharing contract
Samanta, Biswarup; Giri, B. C.; Chaudhuri, Kripasindhu - In: Journal of management analytics 10 (2023) 2, pp. 270-307
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Warranty costs analysis under accelerated life test for power Ishita distribution with type-I censored data
Alam, Intekhab; Haq, Ahteshamul; Sharma, Lalit Kumar; … - In: International journal of quality & reliability management 40 (2023) 8, pp. 1983-1998
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Channel coordination with extended warranty when retailers compete
Ai, Xingzheng; Li, Xiaojing; Zheng, Chen; He, Haojia - In: Journal of the Operational Research Society 74 (2023) 3, pp. 826-839
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Optimal maintenance policy for equipment leased with base and extended warranty
Ben Mabrouk, Amel; Chelbi, Anis - In: International journal of production research 61 (2023) 3, pp. 898-909
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