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Year of publication
Subject
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Garantie 677 Warranty 595 Theorie 248 Theory 246 Consumer behaviour 123 Konsumentenverhalten 123 Product quality 111 Produktqualität 111 Deutschland 77 Preismanagement 65 Pricing strategy 65 Lieferkette 62 Supply chain 62 Instandhaltung 61 Maintenance policy 61 Mängelhaftung 51 Einzelhandel 45 Retail trade 45 Spieltheorie 45 Game theory 44 Germany 44 Dienstleistungsqualität 41 Service quality 40 Kundenzufriedenheit 31 Customer satisfaction 30 Preiswettbewerb 29 Price competition 29 Mathematical programming 28 Mathematische Optimierung 28 USA 27 warranty 27 Asymmetric information 25 Asymmetrische Information 25 Signalling 25 Customer service 24 Kundenservice 24 Vertrag 24 Qualitätsmanagement 23 Beschwerdemanagement 22 Complaint management 22
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Online availability
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Undetermined 184 Free 122 CC license 7
Type of publication
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Article 459 Book / Working Paper 260
Subcategories
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Article in journal 369 Book section 47 Working paper 40 Proceedings 6 Government document 6 Case study 4 Handbook 1
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Language
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English 542 German 145 Undetermined 28 French 3 Italian 1 Dutch 1
Author
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Mitra, Amitava 19 Patankar, Jayprakash G. 18 Hogreve, Jens 9 Wu, Shaomin 9 He, Shuguang 8 Murthy, D. N. P. 8 Gupta, Surendra M. 7 Liu, Bin 7 Wang, Xiaolin 6 He, Zhen 5 Jametti, Mario 5 Stremitzer, Alexander 5 Vieth, Matthias 5 Wang, Ruxian 5 Xie, Min 5 Alqahtani, Ammar Y. 4 Ambad, Prashant M. 4 Andreoni, James 4 Beltran, Jose Luis 4 Blischke, Wallace R. 4 Cao, Kaiying 4 Chelbi, Anis 4 Crossley, Thomas F. 4 Ederington, Louis H. 4 Gallego, Guillermo 4 Grewal, Dhruv 4 Grunwald, Guido 4 Hu, Ming 4 Hviid, Morten 4 Jiang, Juncai 4 Kulkarni, Makarand S. 4 Luo, Ming 4 Mahayni, Antje 4 Nalca, Arcan 4 Ompal Singh 4 Ray, Saibal 4 Schlögl, Erik 4 Schmeiser, Hato 4 Scholnick, Barry 4 Shaffer, Greg Eric 4
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Institution
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Europäische Kommission 3 Université Paris-Dauphine (Paris IX) 3 Duncker & Humblot 2 INSEAD 2 National Bureau of Economic Research 2 OECD 2 Bank for Reconstruction and Development and the Tata Hydroelectric Power Supply Company 1 Bonn Graduate School of Economics 1 Bundesverband der Deutschen Industrie 1 Consumers, Health, Agriculture and Food Executive Agency 1 Deutsch-Taiwanesisches Vergleichendes Symposium zum Öffentlichen Recht <1., 2013, Speyer> 1 Dresdner Bask AG 1 European Investment Bank 1 Europäische Kommission / Generaldirektion Justiz und Verbraucher 1 Federal Trade Commission Improvement Act 1 Friedrich-Schiller-Universität Jena 1 Fördergesellschaft Marketing an der Universität Augsburg 1 Geschäftsbereich Ausland 1 Haufe-Lexware GmbH & Co. KG 1 Industrial Development Organization / Secretariat 1 International Center for Public Enterprises in Developing Countries <Ljubljana> 1 Internationale Handelskammer 1 Ipsos - London Economics - Deloitte consortium 1 Münchener Marketing-Symposium <23, 1997, München> 1 Rheinische Friedrich-Wilhelms-Universität Bonn 1 Rostocker Bankentag <7, 2001, Rostock> 1 Seminar zum Thema Mergers & Acquisitions <9, 2006, Zürich> 1 Sociaal-Economische Raad / Commissie voor Consumentenaangelegenheden 1 Sonderforschung ökonomische und juristische Institutionenanalyse (SOFIA) e.V. 1 Subcommittee on Consumer Protection and Finance of the Committee on Interstate and Foreign Commerce, House of Representatives, 96. Congr., 1. sess. 1 United States / Congress / House / Committee on Interstate and Foreign Commerce / Subcommittee on Commerce and Finance 1 United States / Congress / Senate / Committee on Commerce / Consumer Subcommittee 1 University of Toronto / Department of Economics 1 Universität Rostock / Institut für Bankrecht und Bankwirtschaft 1 Universität Siegen 1 Verlag Dr. Kovač 1
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Published in...
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International journal of production economics 31 European journal of operational research : EJOR 26 International journal of production research 24 Management science : journal of the Institute for Operations Research and the Management Sciences 10 International journal of product development : IJPD 8 Journal of retailing 8 Advances in business and management forecasting 6 International journal of quality & reliability management 6 Managerial and decision economics : MDE ; the international journal of research and progress in management economics 6 Transportation research / E : an international journal 6 Production and operations management : the flagship research journal of the Production and Operations Management Society 5 The journal of risk and insurance : the journal of the American Risk and Insurance Association 5 Betriebs-Berater : BB 4 IMA journal of management mathematics 4 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 4 Journal of business research : JBR 4 Journal of service research : JSR 4 Manufacturing & service operations management : M & SOM 4 Operational research : an international journal 4 Production and operations management : an international journal of the Production and Operations Management Society 4 Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse 4 Zeitschrift für die gesamte Versicherungswissenschaft : Zeitschrift des Deutschen Vereins für Versicherungswissenschaft e.V. 4 Asia Pacific journal of marketing and logistics 3 Beiträge des Fachbereichs Wirtschaftswissenschaften der Universität Osnabrück 3 Economics Papers from University Paris Dauphine 3 Gabler Edition Wissenschaft 3 International journal of industrial organization 3 International journal of information systems and supply chain management : JISSCM ; an official publication of the Information Resources Management Association 3 Journal of advances in management research : JAMR 3 Journal of industrial engineering international 3 Journal of management analytics 3 Journal of marketing research 3 Journal of retailing and consumer services 3 Journal of the Academy of Marketing Science 3 Journal of the Operational Research Society 3 Journal of the Operational Research Society : OR 3 Münsterische Beiträge zur Rechtswissenschaft 3 Opsearch : journal of the Operational Research Society of India 3 Quality, It and business operations : modeling and optimization 3 Quantitative marketing and economics : QME 3
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Source
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ECONIS (ZBW) 661 USB Cologne (EcoSocSci) 40 EconStor 6 USB Cologne (business full texts) 5 RePEc 4 OLC EcoSci 2 ArchiDok 1
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Showing 1 - 50 of 665
 
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Optimal pricing and warranty strategies of a closed-loop supply chain under government subsidies
Li, Jinhong; He, Shuguang; Zhang, Min - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375847
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Service guarantee decision of online service providers and market implications
Lu, Aijun; Chen, Fuzan; Wu, Harris - 2025
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Pricing strategy of supply chain considering response time of extended warranty service
Zhou, Xingjian; Feng, Yan; Chen, Hongming; Cai, Lihua; … - 2025
Extended warranty services (EWS) offers avenues for new profit sources and growth opportunities. In a time-sensitive market, the response time has an important impact on the pricing of EWS and satisfying consumer utility. Applying Stakelberg Game theory, a two-echelon product-service supply...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015433480
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Warranty provisions : machine-learning versus human estimates
Becker, Martin; Schölzel, Simon - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015555093
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An analytics-driven circular supply chain framework integrating quality, warranty, and human efficiency
Kumar, Lalji; Khedlekar, Uttam Kumar - 2025
This paper presents an advanced human-centric circular supply chain optimization framework that integrates economic, environmental, and behavioral dimensions into a unified multi-objective model. By jointly optimizing selling price, product quality, warranty duration, and production cycle time,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015519778
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Cooperative and non-cooperative strategies in product warranty pricing : a hierarchical game approach
Santos, Henrique; Nepomuceno, Thyago Celso Cavalcante - 2025
This paper analyzes the pricing dynamics of product warranties by developing a three-player hierarchical game model involving a manufacturer, an independent service agent, and a consumer. The model provides a scenario where the manufacturer and the agent form a coalition to coordinate pricing...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015475281
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Divide and recombine approach for warranty database : estimating the reliability of an automobile component
Karim, Md. Rezaul - 2024
The continuously updated database of failures and censored data of numerous products has become large, and on some covariates, information regarding the failure times is missing in the database. As the dataset is large and has missing information, the analysis tasks become complicated and a long...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015063142
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A copula-based approach to modelling the failure process of items under two-dimensional warranty and applications
Wu, Shaomin - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014456920
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The effect of country image, brand image, and warranty knowledge on car purchase intentions : a comparison of use situations
Nugraha, Albert Kriestian Novi Adhi; Krista, Cara Edo; … - 2024
Country image, brand image, and warranty knowledge are essential for evaluation and decision-making. This study examines the effects of these three variables on the purchase intentions of a car as a high-involvement product with high-risk attributes. This study investigates the role of consumer...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014521402
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Two-dimensional warranty policy design with the consideration of protection term
Liu, Peng; Wang, Guanjun - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015126951
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Representations and warranties insurance in mergers and acquisitions
Even-Tov, Omri; Ryans, James; Davidoff Solomon, Steven - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015127463
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Legislative Regulations of Manufacturer’s Warranties in Nigeria
Adegbite, Aderonke; Amusan, Michael Kolawole; Aderemi, … - 2023
Incidents of contracts and the obligations thereof often necessitate “survival of the fittest’ implications on consumers and vendors alike. In this regard, terms and conditions of contracts, especially for sales of goods, as provided under the law to stipulate behaviors and protect parties,...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014262047
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Extended warranty and its impact on perception in sales promotion of durables
Dunković, Dario; Knežević, Blaženka - 2023
Purpose - The aim of the paper is to determine the perception of extended warranty when communicated by retailer during the sales promotion of durable products (e.g. refrigerators). We consider perception as five signals or conceptual dimensions in retail context. The research question is: What...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014487622
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Regulatory limits to risk management
Sen, Ishita - 2023
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When to present an extended warranty : pre- vs. post-purchasing a product
Kim, Dongeun; Nayakankuppam, Dhananjay - 2023
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Interaction between manufacturer's wholesale pricing and retailers' price-matching guarantees
Nalca, Arcan; Cai, Gangshu - 2023
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Group warranty contracts to coordinate assembly supply chains with nontestable components
Duenyas, Izak; Iravani, Seyed M. R.; Li, Linlin; … - 2024
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Group Warranty Contracts to Coordinate Assembly Supply Chains with Non-testable Components
Duenyas, Izak; Iravani, Seyed; Li, Linlin; Najafi, Sajjad - 2023
Book / Working Paper
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Research on Warranties for Different Components in an Open Vertically Integrated Supply Chain
Yang, Rong; Qian, Xiaofei; Zhu, Peiya; Xue, Yi; Liu, Xinbao - 2023
How to set proper warranty lengths for different components is a common problem for manufacturers who produce end products when pricing. This study investigates a pricing game between a vertically integrated manufacturer and an exterior end-product manufacturer with the vertically integrated...
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Reputation or warranty, what is more effective against planned obsolescence?
Hartl, Richard F.; Kort, Peter M.; Wrzaczek, Stefan - 2023
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014226867
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Optimal extended warranty strategy considering channel perception and endogenous quality
Zhang, Keang; Zhang, Tao; Gao, Shang - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015163709
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The bright side of price guarantee for retailers in a decentralized distribution channel
Lei, Xiaoyang; Yang, Donghui; Gong, Siyu - 2025
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The effect of information on money-back guarantees on brand attribute perceptions and choices in competitive markets
Heiman, Amir; Hildebrandt, Lutz; Wagner, Udo - 2025
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Extended warranty pricing in a competitive aftermarket under logit demand
Wang, Xiao-Lin; Peng, Shizhe; Zhang, Xiaoge - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015433324
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Extended warranty protects from future negative affect
Montal-Rosenberg, Ronit; Danziger, Shai; Hadar, Liat - 2025
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Extended warranty service strategy in green supply chain with asymmetric demand forecast
Lin, Zhibing; Xu, Haonan; Zhang, Junchao - 2025
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Optimal warranty period for the controllable deteriorating product under trade credit, inflation, and demand-dependent production rate
Jani, Mrudul Y.; Betheja, Manish R.; Chaudhari, Urmila - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015625626
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Markovian pricing with price guarantees
Wu, Jianghua; Zhang, Dan; Liu, Yan - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015482674
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Steering in online markets : the role of platform incentives and credibility
Barach, Moshe A.; Golden, Joseph M.; Horton, John J. - 2019
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10012036253
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Steering in Online Markets : The Role of Platform Incentives and Credibility
Barach, Moshe; Golden, Joseph M.; Horton, John J. - 2022
Book / Working Paper
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Steering in Online Markets : The Role of Platform Incentives and Credibility
Barach, Moshe A. - 2019
Book / Working Paper
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Digitizing the Warranty of Habitability
De Barbieri, Edward W.; Fruchter, Jordan - 2022
The warranty of habitability was touted fifty years ago as a gamechanger in rebalancing power between tenants and landlords. Under the warranty, a residential tenant’s duty to pay rent is conditioned on a landlord’s obligation to make repairs. Scholars who have studied the warranty of...
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The rescue of the US auto industry, Module G : the Auto warranty commitment program
Henken, Benjamin - 2022
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"Free replacement extended warranty" or "traditional extended warranty" : optimal extended warranty selection strategy
Cao, Kaiying; Su, Yunyi; Xu, Yuqiu; Wang, Jia - 2022
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Warrantying Health Equity
Payne, Heather; Oliva, Jennifer D. - 2022
The United States is experiencing a significant rise in the prevalence of asthma and other debilitating respiratory and cardiovascular ailments that disproportionately burden low income and marginalized Americans. This is due in large measure to climate change, which is responsible for...
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An intelligent decision support system for warranty claims forecasting : Merits of social media and quality function deployment
Nikseresht, Ali; Shokouhyar, Sajjad; Tirkolaee, Erfan Babaee - 2024
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Optimal warranty option and post-warranty maintenance strategy under a warranty menu : from a consumer perspective
Qiao, Peirui; Luo, Ming; Ma, Yizhong; Jabbar, Abdul - 2024
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Monitoring aggregate warranty claims with dynamically designed CUSUM and EWMA charts
Li, Chenglong; Wang, Junjie; Wang, Xiao-Lin - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014546449
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The peace formula : voice, work and warranties, not violence
Rohner, Dominic - 2024
Economic forces play a major role in the outbreak and perpetuation of violence, but they also hold the key for positive change. Using a non-technical and accessible style, The Peace Formula attacks a series of misconceptions about how economics has been used to foster peace. In place of these...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015079699
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Do customers matter in currency hedging policies? : evidence from product warranties
Huang, Pinghsun; Zhang, Yan - 2024
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Add-on pricing over regional business cycles : evidence from extended warranties
Bošković, Branko; Kapoor, Sacha; Markiewicz, Agnieszka; … - 2024
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Add-on Pricing over Regional Business Cycles : Evidence from Extended Warranties
Bošković, Branko - 2020
Book / Working Paper
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Impacts of inspection errors and warranty costs on a complex product supply chain under different development modes
Wang, Huan; Wang, Daao; Fang, Zhigeng; Zeng, Xiao-Jun - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015050483
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Extended service strategy choice for competing manufacturers in agency retail platform considering consumer preferences
Liu, Bin; Sun, Jing; Huang, Zongsheng - 2024
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Guarantee or inoculate? : ex ante messages against service failures
Ma, Ke; Sun, Weizheng - 2024
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Online retailing operations : is it wise to offer free sample trial and money-back guarantee together?
Lin, Jiaxin; Choi, Tsan-Ming; Kuo, Yong-Hong - 2024
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Simultaneous or sequential? : retail strategy of a durable product and an extended warranty
Wang, Xiao-Lin; Sun, Qiuzhuang; Xu, Jianyu - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015416284
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Warranty operation enhancement through social media knowledge : a deep-learning methods
Kiadeh, Zahra Sarmast Hasan; Shokouhyar, Sajjad; … - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014545404
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Impact of extended warranty service on product pricing in online direct retailers' competitive market
Ma, Junhai; Si, Fengshan; Zhang, Qin; Wang, Zongxian - 2024
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10014558879
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How Do Representations and Warranties Matter? Risk Allocation in Acquisition Agreements
Even-Tov, Omri; Ryans, James; Davidoff Solomon, Steven - 2021
In merger agreements, the seller makes contractual representations and warranties (“reps”) about the state of the target, e.g., attesting to the accuracy of the target’s financial statements. We obtain a proprietary sample of claims for breaches of the reps in acquisition agreements...
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Refundable Income Annuities : Feasibility of Money-Back Guarantees
Milevsky, Moshe Arye; Salisbury, T. S. - 2021
[Refundable income annuities (IA), such as cash-refund and instalment-refund, differ in material ways from the life-only version beloved by pension and financial economists. In addition to lifetime income they also guarantee the annuitant or beneficiary will receive their money back albeit...
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Warranty, Product Liability and Transaction Structure : The Problem of Amazon
Janger, Edward J.; Twerski, Aaron - 2021
Amazon, and other internet sales platforms, have revolutionized the manner in which goods are purchased and sold. The obligations undertaken by Amazon in those sales are unclear, both as a matter of transparency, and as a matter of legal doctrine. Is Amazon a store? Is it a shipper? Is it a...
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Cyclicality of add-on pricing : evidence from extended warranties
Boskovic, Branko; Kapoor, Sacha; Markiewicz, Agnieszka; … - 2020
What explains apparent price rigidity over the business cycle? This paper shows that price fluctuations may be hidden in prices of add ons. Using 10 years of extended warranty data from a nationwide Canadian retailer, we show that extended warranty prices respond strongly to changes in local...
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Copula model selection for vehicle component failures based on warranty claims
Wifvat, Kathryn; Kumerow, John; Shemyakin, Arkady - 2020
In the automotive industry, it is important to know whether the failure of some car parts may be related to the failure of others. This project studies warranty claims for five engine components obtained from a major car manufacturer with the purpose of modeling the joint distributions of the...
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