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Year of publication
Subject
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Hotellerie 7,971 Hotel industry 7,949 Consumer behaviour 1,559 Konsumentenverhalten 1,559 Dienstleistungsqualität 1,128 Service quality 1,126 Gastgewerbe 1,044 Hospitality industry 1,029 Customer satisfaction 763 Kundenzufriedenheit 763 Beziehungsmarketing 741 Relationship marketing 741 Tourismusberufe 603 Tourism employees 602 Tourism 536 Tourismus 523 Firm performance 510 Unternehmensperformance 510 Tourismuswirtschaft 504 Theorie 502 Theory 502 Tourism industry 500 Arbeitszufriedenheit 496 Job satisfaction 496 Arbeitsverhalten 408 Work behaviour 408 Environmental management 401 Umweltmanagement 401 Hospital 381 Krankenhaus 381 Viral marketing 368 Virales Marketing 368 Social Web 362 Social web 362 Holiday behaviour 355 Urlaubsverhalten 355 Brand management 333 Markenführung 333 USA 330 United States 326
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Online availability
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Undetermined 3,572 Free 1,358 CC license 237 Digitizable 7
Type of publication
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Article 6,570 Book / Working Paper 1,499 Journal 65
Subcategories
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Article in journal 5,750 Book section 650 Working paper 167 Case study 103 Proceedings 84 Textbook 40 Government document 34 Statistics 29 Guidebook 9 Handbook 5 Reference work 4 Glossary included 3 Annual report 2 Biography 2 Literature review 2 Newspaper 2 Report 1 Review 1
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Language
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English 7,377 German 619 Undetermined 43 French 41 Spanish 16 Russian 9 Polish 8 Ukrainian 8 Italian 5 Norwegian 4 Croatian 3 Czech 2 Hebrew 2 Dutch 2 Serbian 2 Turkish 2 Bosnian 1 Finnish 1 Korean 1 Romanian 1 Slovak 1 Slovenian 1 Swedish 1
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Author
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Law, Rob 95 Han, Heesup 70 Karatepe, Osman M. 58 Yang, Yang 33 Okumus, Fevzi 29 Kim, Woo Gon 28 Lee, Seoki 28 Schwartz, Zvi 28 Assaf, A. Georges 26 Jang, Soocheong 25 Kim, Seongseop 24 O'Neill, John 24 Freyberg, Burkhard von 23 Gardini, Marco A. 23 Mattila, Anna S. 23 Nicolau, Juan Luis 23 Chen, Ming-Hsiang 22 Dev, Chekitan S. 22 Frehse, Jörg 21 Dogru, Tarik 20 Ivanov, Stanislav Hristov 20 Claver Cortés, Enrique 19 Hänssler, Karl Heinz 19 Köseoglu, Mehmet Ali 19 Pereira-Moliner, Jorge 19 Qu, Hailin 19 So, Kevin Kam Fung 19 Heo, Cindy Yoonjoung 18 Mody, Makarand Amrish 18 Schaetzing, Edgar E. 18 Chan, Eric S. W. 17 El-Bayoumi Salem, Islam 17 Gil Saura, Irene 17 Lee, Seul Ki 17 Chen, Chiang-ming 16 Denizci Guillet, Basak 16 Huan, Tzung-cheng 16 Molina Azorín, José Francisco 16 Morosan, Cristian 16 Peters, Mike 16
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Institution
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De Gruyter Oldenbourg 19 National Bureau of Economic Research 13 Books on Demand GmbH <Norderstedt> 7 Deutscher Hotel- und Gaststättenverband 5 Matthaes Verlag GmbH 5 International Labour Office 4 Deutsches Wirtschaftswissenschaftliches Institut für Fremdenverkehr 3 Frankreich / Section des Questions Economiques 3 HAL 3 Israel / hal- Liškā ham-Merkāzît le-Sṭāṭîsṭîqā 3 Thüringen / Landesregierung 3 ATOUT France <Paris> 2 American Public Power Association 2 Center for the Study of Industrial Organisation 2 Devlet İstatistik Enstitüsü 2 Economic Development Committee for the Hotel and Catering Industry 2 Erich Schmidt Verlag 2 Forschungskreis Tourismus-Management 2 Fraunhofer IRB-Verlag 2 Fraunhofer-Institut für Arbeitswirtschaft und Organisation 2 German Publication Society 2 Great Britain / Commission on Industrial Relations 2 International Congress Tourism & Hospitality Industry <17, 2004, Opatija> 2 Internationale Arbeitsorganisation 2 Irish Economics Association 2 KOBA UAB <Vilnius> 2 Landesinstitut für Statistik (ASTAT) 2 Leuphana Universität Lüneburg 2 Philippinen / National Statistics Office 2 Schweiz 2 Schweiz / Bundesamt für Statistik 2 Schweizerische Gesellschaft für Hotelkredit 2 Springer Fachmedien Wiesbaden 2 Sveučilište u Rijeci / Fakultet za Turistički i Hotelski Menadžment 2 Sveučilište u Rijeci / Hotelijerski Fakultet 2 United States / Bureau of the Census 2 Verlag Dr. Kovač 2 Wirtschaftsförderung und Technologietransfer Schleswig-Holstein GmbH 2 AC Nielsen Company Limited 1 AIP, Australian Institute of Petroleum Ltd. 1
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Published in...
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International journal of hospitality management 1,114 International journal of contemporary hospitality management 436 Tourism management : research, policies, practice 324 Journal of hospitality marketing & management 225 Tourism economics : the business and finance of tourism and recreation 200 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 137 Journal of travel and tourism marketing 122 Journal of hospitality and tourism insights 120 Tourism management perspectives : TMP 112 Journal of revenue and pricing management 76 Journal of travel research : a quarterly publication of the Travel and Tourism Research Association 74 The service industries journal 70 The Cornell hospitality quarterly 69 Tourism and hospitality research : the surrey quarterly review 56 Tourism analysis : an interdisciplinary tourism & hospitality journal 54 Journal of business research : JBR 49 Tourism and hospitality research : THR 47 Administrative Sciences : open access journal 42 Hospitality Development : Hotelprojekte erfolgreich planen und umsetzen 36 The real estate finance journal 36 Journal of vacation marketing 33 Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis 32 Service business 31 Cornell hospitality quarterly : CQ 30 The Cornell School of hotel administration handbook of applied hospitality strategy 28 Economic research 27 Journal of vacation marketing : an international journal 26 Management in der Hotellerie und Gastronomie : betriebswirtschaftliche Grundlagen 26 Tourism review 26 International journal of revenue management : IJRM 24 Journal of retailing and consumer services 23 Tourism review : the official journal of the AIEST 23 The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators 22 Cogent business & management 20 Enlightening tourism : ET ; a pathmaking journal 20 International Journal of Research in Business and Social Science : IJRBS 20 International journal of leisure and tourism marketing : IJLTM 20 Global business and finance review 19 Hospitality Controlling : erfolgreiche Konzepte für die Hotellerie 19 Total quality management & business excellence 18
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Source
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ECONIS (ZBW) 8,008 USB Cologne (EcoSocSci) 109 EconStor 5 OLC EcoSci 5 RePEc 4 Other ZBW resources 3
Showing 1 - 50 of 7,865
 
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Burnout and working conditions in the Spanish hotel sector : a job demands-resources analysis in the context of wage adjustments
Ruiz Guerra, Ignacio; Cavero López, Santos Manuel; … - 2026
The Spanish tourism sector is experiencing an unprecedented boom. However, this macroeconomic success coexists with a growing crisis of burnout and job insecurity. While the macroeconomic effects of minimum wage policies are widely debated, the micro-level psychosocial reality of employees...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654741
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AI as a cognitive collaborator : assimilation and accommodation in human-machine teaming for innovation
Park, Min Jae - 2026
This study investigates how generative artificial intelligence (GenAI) transforms collaborative innovation by serving not only as a productivity tool but also as a cognitive partner in workplace problem-solving. Drawing on Piaget's theory of assimilation and accommodation, we propose that the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015608913
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Artificial intelligence-driven supply chain agility and resilience : pathways to competitive advantage in the hotel industry
Elshaer, Ibrahim A.; Azazz, Alaa M. S.; Aljoghaiman, … - 2026
Background: The extraordinary disturbances faced by the hotel industry, ranging from worldwide health problems to political instability and climate change, have highlighted the insistent need for more resilient and agile supply chain (SC) systems. This study explored how artificial intelligence...
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Beyond Laissez-Faire : differentiating the relationship between the Full Range Leadership Model (FRLM) and employee well-being and effort in the Greek Hotel sector
Ntalakos, Angelos; Belias, Dimitrios; Koustelios, Athanasios - 2026
The hospitality sector is an environment where leadership quality significantly impacts organizational performance and employees' well-being. However, research on leadership styles in the Greek hotel industry remains limited. Using the Multifactor Leadership Questionnaire (MLQ), this research...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612288
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Tackling supply chain disruptions through digital agility : evidence from the hotel industry
Hasanein, Ahmed M.; Khairy, Hazem Ahmed; Aljoghaiman, … - 2026
Background: Digital transformation has become a vital driver of competitiveness in the hospitality industry. This study investigates the role of digital agility in enhancing competitive advantage in Egypt's luxury hotel sector, focusing on the parallel mediating effects of supply chain agility...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612363
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Productivity Gap between Women- and Men-Run Private Hotels in Georgia : A Data Envelopment Analysis–Based Meta Frontier Analysis
Amin, Mohammad; Ali, Nesma - 2026
This paper makes an initial attempt to account for differences in the technologies used by women- and men-run businesses, that is, technological “heterogeneity,” for better understanding productivity differences between the two groups. The paper applies meta frontier analysis to the...
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Robust product design and pricing
Kim, Kyungmin; Kos, Nenad - 2026
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015578336
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Innovative knowledge-based system for forecasting daily hotel operations amid external events using multi-source data : a time-varying parameter state-space model
Chen, Ji; Tong, Kang; Yu, Qinglin; Chen, Sichao; … - 2026
Forecasting hotel occupancy during external shocks is particularly challenging due to their disruptive effects. This study develops a forecasting framework that integrates multisource data using a time-varying parameter state-space model (TVP-SSM). In this framework, search engine data (SED) are...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015606815
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Moving against turnover intentions through transactional leadership, organizational climate, and psychological contract fulfillment : evidence from the Middle Eastern hotel industry
Hassanein, Fida; Daouk, Amira - 2026
Turnover is a major concern for the hotel and hospitality industry on a global scale. This research focuses on several Middle Eastern five-star hotels in terms of transactional leadership and its relationship with employees' turnover intentions. In addition, the mediating effect of...
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Welfare effect of network compatibility promotion under strategic R&D competition : the role of consumer expectations in a hotelling model
Toshimitsu, Tsuyoshi - 2026
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Leadership communication defines hotel employees' well-being; assessment of socioeconomic status and trust in leader
Zargar, Pouya; Farmanesh, Panteha - 2026
Leadership is a key predictor of employees' well-being, especially in sectors with high labor intensity and role changes, such as the hotel sector. Leadership communication can act as a major job resource element in forming positive exchanges with employees. This research investigates the...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628468
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Communication interventions to promote sustainability adoption in tourism and hotels
Lewin, Peter; Greene, Danyelle; Zinn, Anna Kristina; … - 2026
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The timing of spatial competition : price interdependence across Booking Horizons
Leoni, Veronica; Boto-García, David; Patuelli, Roberto - 2026
This paper examines the interplay between spatial and temporal dimensions of price competition in the hotel industry, where services are non-storable and consumers must book in advance. We study how spatial price competition among hotels evolves across different booking horizons. Using a panel...
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From engagement to action in hospitality management : brand experience and value co-creation as dual engines of hotel loyalty
Karalazarou, Maria Magdalini; Christou, Evangelos; … - 2026
This study develops and tests an Engagement-Experience-Co-creation-Loyalty (EECL) framework explaining how hospitality brand engagement (HBE) is translated into multidimensional hotel loyalty through two parallel mechanisms: Hospitality brand experience (HBX) and hospitality value co-creation...
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Co-creation of cheese tourism as a business development strategy : perspectives from hoteliers
Spilioti, Maria; Marinakos, Konstantinos - 2026
This research aims to record hotel owners' perceptions as subjective measures of the degree of integration of local traditional cheese varieties in the hospitality sector. Within the context of cheese tourism, this specific type of alternative tourism is operationalized through B2B co-creation...
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Contemporary challenges in hotel design and architecture : sustainability, emotional experience, and architectural preferences in hotel selection
Floričić, Tamara; Šker, Irena; Molnar, Noemi - 2026
Architecture and design, understood as artistic disciplines, go beyond the purely functional requirements of a building program and become key factors in creating attractive and recognisable hotel facilities. In the contemporary tourism context, hotels increasingly serve as symbols of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015667934
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Digital technologies for Knowledge Management Processes : exploring managers' perspectives in an Italian luxury hotel group
Trunfio, Mariapina; Leoni, Luna; Pasquinelli, Cecilia; … - 2026
Purpose of the paper: This paper aims to contribute to hospitality management research by advancing knowledge on exploiting digital technologies (DTs) to enhance internal knowledge management processes (KMPs) in luxury hotels. It provides an in-depth exploration of how and to what extent DTs...
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Stakeholder perspectives on integrating explainable artificial intelligence into hotel revenue management system
Mohammed, Ibrahim; Denizci Guillet, Basak - 2026
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New face of platform capitalism in lodging industry : who and where adopts platform-led loyalty tools?
Napierala, Tomasz; Tomczyk, Arkadiusz T. - 2026
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Crafting an organizational strategy for the new era : a qualitative study of artificial intelligence transformation in a homegrown Singaporean hotel chain
Tan, Kim Lim; Yeap Peik Foong; Cheong, Kevin Chuen Kong; … - 2025
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Topic-based engagement analysis : focusing on hotel industry Twitter accounts
Rabadán-Martín, Inmaculada; Barcos-Redín, Lucía; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015073329
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The changing institutional logics behind sustainability reports from the largest hotel groups in the world in 2014, 2018 and 2021
Guix, Mireia; Nájera Sánchez, Juan José; Bonilla … - 2025
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Geographic information system in hospitality : spatial clustering of hotels based on marketing variables
Marín-Carrillo, María B.; Illescas-Manzano, María; … - 2025
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Location factors and agglomeration economies in the hotel industry : the case of Spain
Valenzuela-Ortiz, Andrea; Chica-Olmo, Jorge; Castañeda … - 2025
Purpose This research investigates the effect of accessibility to points of tourist interest (buffer) and direct and indirect spatial spillover effects of agglomeration economies on tourism industry revenues in Spain. Design/methodology/approach Data were collected from the Bureau van Dijk's...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015372652
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The economics of destination cards
Messori, Sonia; Fedele, Alessandro; Figini, Paolo - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015372939
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Beyond rate parity : examining offer uniqueness and channel credibility in hotel pricing
Lee, Sung W.; Sharma, Amit - 2025
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The model for development of service quality according to Shariah principles to increase the competitiveness of hotel in Hatyai District, Songkhla Province, Thailand
Thudam, Parichat - 2025
Muslim tourists are a large and growing tourism market. Hat Yai District, Songkhla Province, is the center of trade and business in the southern region. However, the number of Shariah-compliant hotels is few, and the services do not respond to the needs of Muslim tourists. This study aimed to...
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Does hotel employees' mental health matter? : assessment of its antecedents and coping behavior
Wong, Antony King Fung; Kim, Seongseop; Xu, Yuchen - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375044
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Revisiting Airbnb's disruption of hotels : uneven impacts across markets, segments, and accommodation types
Yoong, Kimberly; Woltering, René-Ojas; Heo, Cindy Yoonjoung - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375128
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Drivers, barriers, and challenges in NRevPAR and RevPAC adoption : towards a revenue management adoption scale
Huey Chern Boo; Remy, Detlev; Lee, Kuan-Huei - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375372
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Accessibility, competitiveness and performance relationships : the mediating role of social innovation
López-Gamero, María D.; Pereira-Moliner, Jorge; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015375992
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Unveiling customer choice with salience theory : the link between room price and breakfast demand
Anguera-Torrell, Oriol; Nicolau, Juan Luis - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015340128
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A study of employee attitudes towards AI, its effect on sustainable development goals and non-financial performance in independent hotels
Jerez-Jerez, Maria Jesus - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015340204
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Effects of disability employment on guest perceptions and behavioral intentions in the hotel sector
Kim, Bora; Liu, Anyu; Ling, Erin Chao - 2025
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Setting the Course : CEO Beliefs as the North Star in the Hotel-OTA relationship
Campayo-Sanchez, Fernando; Sharma, Abhinav; Más Ruiz, … - 2025
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National culture as a factor in visitors' evaluations of hotel services
Wąsowicz-Zaborek, Elżbieta - 2025
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Customer experiences with service robots in hotels : a review and research agenda
Rana, Nripendra P.; Begum, Nusaiba; Faisal, Mohd. Nishat; … - 2025
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Hotelling meets Shaked and Sutton : a unified linear model of product differentiation
Schmutzler, Armin - 2025
This paper provides a simple unified discrete-choice framework for analyzing differentiated duopolies. This framework nests models of horizontal and vertical differentiation, including standard textbook models (Hotelling and Shaked-Sutton). Contrary to these models, it also applies to economic...
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Hotelling meets Shaked and Sutton : a unified linear model of product differentiation
Schmutzler, Armin - 2024
Book / Working Paper
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Influence of individual and social values on customer engagement in luxury thermal spa hotels : the mediating roles of perceived justice and brand experience
Japutra, Arnold; Loureiro, Sandra Maria Correia; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015176726
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Agility as a mediator in the relationship between quality management and hotel performance
Pertusa-Ortega, Eva M.; Tarí, Juan José; Molina … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015178588
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Green practices : building green image and green trust for green revisit intentions in the hospitality industry
Ngan Nguyen Thi Huyen; Hanh Duong Hong; Lan Hoang Thi - 2025
Based on Stimulus-organism-response theory, this study examines the significant role of green practices in influencing green revisit intentions through the creation of green image and green trust. The quantitative research involved reliability analysis, exploratory factor analysis, measurement...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358656
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Sticky price for declining risk? : business strategies with "behavioral" customers in the hotel industry
Lacetera, Nicola; Piga, Claudio A.; Zirulia, Lorenzo - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358693
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Implementing organizational ambidexterity using the balanced scorecard in Puebla City's hotel industry, Mexico
Lastre Sierra, Hassir; Ruiz Molina, Antonio; Barrón … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015419292
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Cosmopolitan tourists in P2P accommodation : an exploratory study of online reviews on Airbnb
Casais, Beatriz; Cardoso, Catarina - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015419761
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Heritage hotels : an exploration of staff experiences in these unique hospitality environments
Marghany, Mostafa; Morgan, Nigel; Finniear, Jocelyn; … - 2025
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015419807
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Spirituality, moral norms, and habit as determinants of intention to visit green hotels
Senooane, Belinda Chiedza; Mkhize, Njabulo Happy-Boy - 2025
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Understanding the effect of millennial tourists' accommodation service experiences using structural equation modeling techniques : an emerging economy context
Hossain, Md. Shakhawat; Hossain, Md. Alamgir; Al Masud, … - 2025
The purpose of this study is to investigate the role of millennial tourists' accommodation service experiences (ASEs) on their satisfaction, word-of-mouth (WOM) and revisit intentions (RIs) in an emerging economy. A survey instrument was used to collect cross-sectional data from millennial...
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Indirect rebound effects in non-hotel tourism accommodation : behavioral insights from a high-social-capital destination
Longo, Alberto; Nicita, Lea; Platania, Marco - 2025
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From photos to feedback : application of Photovoice on hotel guest experience research
Shahidul Islam, Mohammad - 2025
Purpose - This study explores Photovoice as a participatory visual research method to capture hotel guest experiences. Traditional surveys and interviews often fail to reflect emotional and sensory nuances. expectancy-disconfirmation theory (EDT) and service-dominant logic (SDL)support this...
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Experimenting with innovative content for web-based technology in the complex islamic sharia market : the influence of quality and credibility on sharia hotel business
Persada, Satria Fadil; Basoeki, Jodi Prabowo; … - 2025
The investigation into sharia hotel websites is highly relevant for Muslim tourists, particularly because the strict regulations governing their choices necessitate detailed information to aid in their decision-making when renting hotels online. The aim of this study is to examine the impact of...
Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015471548
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