Search Results - subject_exact:"Prozessmanagement"

Optimizing state aid processes during COVID-19 in the Slovak Republic : model, simulation, and savings

Šindleryová, Ivana Butoracová; Cíbik, Lukáš; … - 2026

The COVID-19 pandemic exposed significant vulnerabilities in public-sector administrative capacity, particularly in the implementation of crisis-related state aid schemes. Under conditions of extreme workload, time pressure, and legal constraints, administrative processes became critical...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628659

Routines of resilience : how organizational routines shape enterprise response to societal disruptions

Caner, Turanay; Madhavan, Ravindranath - 2026

In this study, we adopt the lens of routines, a core construct in the theory of organizations through which to view how enterprises respond to societal disruptions. Organizational routines refer to the established, repetitive patterns of activity performed by groups and individuals within an...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015633593

The value addition of Healthcare 4.0 loyalty programs : implications for logistics management

Vieira, Maria João; Ramos, Ana; Amaral, João - 2026

Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612391

IT operating models : a systematic review of academic and practitioner literature

Suleman, Muhammad; Pekkola, Samuli; Ralyté, Jolita; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015591982

Alignment in mature ecosystems : an iterative process of interorganizational influence

Paavola, Lauri; Gawer, Annabelle; Hänninen, Mikko - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015638658

Quantifying transparency in production logistics : an improved process modelling technique for supporting digital transformation

Bóna, Krisztián; Molnár-Major, Petra - 2026

Background: Production systems are complex environments where logistics processes play a crucial role alongside manufacturing. Although the digitalisation of value-creating processes is increasingly important, production-supporting logistics activities are often missing from digital models....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015647670

Productivity optimization through the implementation of schedule and cost management based on the PMBOK Guide - case study shipyard - chimbote 2024

Pulido-Ramirez, Christian; Iparraguirre-Villanueva, Orlando - 2026

In an industry as competitive as ship repair, it is essential to outperform other shipyards. For a shipyard to be competitive and profitable, its management must continuously monitor and improve productivity, meet deadlines, and reduce costs. However, traditional project planning methods can...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015639612

Automation and augmentation : a process study of how robotization shapes tasks of operational employees

Isaza, Lidia; Cepa, Katharina - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015652600

A multi-objective open shop model for optimizing scheduling in automotive repair shops

Behbahani, Mohammad; Izadbakhsh, Reza; Izadbakhsh, … - 2026

Warranty and after-sales services have become increasingly critical due to their significant cost implications for both manufacturers and consumers. Efficient scheduling in automobile repair shops plays a key role in enhancing customer satisfaction while minimizing operational inefficiencies....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654297

An analytical framework for optimizing task scheduling and routing in internet installation services

Kotekangpoo, Apicha; Siriruk, Pavee - 2026

The growing demand for internet installation services in Thailand has led to persistently full schedules, resulting in delays beyond standard working hours or task cancellations. These delays stem from inefficient scheduling, which results in unbalanced task distribution, varying task...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654231

Bridging the strategy-execution gap in digital process transformation : an organizational development process model from a chinese brewery case

Cai, Yunlu; Siti-Rohaida Mohamed Zainal - 2026

This study explains how strategy-execution gaps become self-reinforcing during digital process transformation in layered manufacturing organizations. Drawing on an embedded qualitative process study of a large Chinese brewery's transformation (2020-2024), we triangulate 10 semi-structured...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653582

Client Walk-Through : Assessment of the Business Processes of Ukraine’s State Employment Service

Von Lenthe, C. - 2026

This report evaluates the service delivery chain of Ukraine’s State Employment Service (SES), focusing on business processes and client experience from outreach through monitoring and evaluation. Using interviews, field visits, and policy reviews, the analysis examines five stages: outreach,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015656072

Experimental governance : insights into its application in business processes and future research directions

Oliveira, Luciane Dutra; Milan, Gabriel Sperandio; … - 2026

Experimental Governance (EG) has emerged as a strategic framework for managing complexity in high-uncertainty environments. However, its application in the private sector remains fragmented, often conflated with purely operational tools. This study addresses this gap by performing a conceptual...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653715

Applying generative AI to explore new dimensions of reflection and interaction in agile design workshops

Kuo, Jo-Yu; Chang, Hao-Yu - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376461

Innovations, technologies, and the economics of last-mile operations : a call for research in operations management

Agatz, Niels; Fransoo, Jan C.; Rabinovich, Elliot; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376767

Operations management in the pharmaceutical industry

Anand, Gopesh; Ball, George P.; Gray, John V.; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015376789

A robotic process automation model for order-handling optimization in supply chain management

Shamsuzzoha, A. H. M.; Pelkonen, Sini - 2025

This study proposes a robotic process automation (RPA) model to streamline and optimize order-handling procedures in supply chain management. The current manual approach to order handling poses challenges, including limited accessibility and significant cognitive demands on employees. An...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015325180

Proposing a maturity model for assessing Artificial Intelligence and Big data in the process industry

Fornasiero, Rosanna; Kiebler, Lorenz; Falsafi, Mohammadtaghi - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202269

Smarter facility layout design : leveraging worker localisation data to minimise travel time and alleviate congestion

Aslan, Ayse; Vasantha, Gokula Vijaykumar Annamalai; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202274

Operational practices for integrating lean and industry 4.0 : a dynamic capabilities perspective

Komkowski, Tim; Sony, Michael; Antony, Jiju; Lizarelli, … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202322

Putting the SWORD to the test : finding workarounds with process mining

Waal, Wouter van der; Weerd, Inge van de; Beerepoot, Iris; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333525

Data-driven identification and analysis of waiting times in business processes : a systematic literature review

Ali, Muhammad Awais; Milani, Fredrik; Dumas, Marlon - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333529

On the interplay between business process management and Internet-of-Things : a systematic literature review

De Luzi, Francesca; Leotta, Francesco; Marrella, Andrea; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333566

Design of a remanufacturing line applying lean manufacturing and supply chain strategies

Félix-Jácquez, Rosa Hilda; Hernández-Uribe, Óscar; … - 2025

Background: Remanufacturing products for sustainability involves layout and production planning, tools and equipment, material arrangement and handling, inventory management, technology integration, and more. This study presents an empirical vision through a discrete event simulation (DES) model...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337486

Leveraging blockchain for transparency : a study on organ supply chains and transplant processes

Panigrahi, Rashmi Ranjan; Mukherjee, Subhodeep; Shaikh, … - 2025

Background: Organ transplants require proper monitoring and tracking. This research examines the adoption of blockchain in the organ supply chain to bring transparency and help patients avoid the fraud that may be faced in the organ transplant process. This study aims to develop a framework and...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337574

Robust solutions via optimisation and predictive process monitoring for the scheduling of the interventional radiology procedures

Di Cunzolo, Matteo; Ronzani, Massimiliano; Aringhieri, … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338346

Multimodal livestock operations analysis using business process modeling : a case study of Romanian Black Sea ports

Popa, Catalin; Stefanov, Ovidiu; Goia, Ionela - 2025

In spite of its strong increase and relevant position in the evolution of international maritime routes, the global livestock trade is still a poorly treated topic in the maritime business domain of research. Aiming to cover this gap, the authors are focused on revealing the livestock logistics...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338672

Open banking and automated transaction analysis in the digitalization of business banking : design, opportunities, and challenges of a digital credit process

Henkler, Ruven; Schubart, Constantin - 2025

In the digital age, banks must urgently transform their traditional lending processes. This necessity is intensified by the growing competition from digital providers and customers' increasing expectations for efficiency and speed in financial services. Particularly in the business banking...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015183148

Integration of traditional, transitioning & transformative digital technologies for value co-creation in B2B : a process model

Shankaranarayana, Rajesh; Narayanamurthy, Gopalakrishnan; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015173335

Challenges for operational and business management of rice straw extraction : an analysis based on CIMO-logic and system thinking process with experts

Cortes-Pellicer, Pascual; Castelló-Sirvent, Fernando - 2025

Purpose: This study examines the operational and business challenges associated with rice straw management, focusing on sustainable alternatives to traditional burning methods. The research identifies key barriers and potential solutions for effective rice straw utilization within the Valencian...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015484283

Human oversight of Artificial Intelligence : an operations management perspective

Salgado-Criado, Jesús - 2025

Purpose: This paper presents a theoretical framework for AI oversight and examines the key dimensions used by operational managers to define their oversight activities for AI applications. Design/methodology/approach: The research combines a theoretical and qualitative approach. The theoretical...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015484290

Improved performance in retail distribution process through a Lean Manufacturing approach : a case study

Vierci-Codas, Sofia; Insfran-Rivarola, Andrea; … - 2025

Purpose: This research aims to implement Lean Manufacturing (LM) techniques and tools (T&T) in a retail distribution center located in Mariano Roque Alonso, Paraguay, targeting waste reduction and efficiency improvements in fresh and frozen product (FFP) handling to reduce long lead times....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015484297

The impact of process automation on performance

Strobel, Christina - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015485736

Multi-objective decision support model for operating theatre resource allocation : a post-pandemic perspective

Phongchai Jittamai; Sovann Toek; Kingkan Kongkanjana; … - 2025

Background: Healthcare systems are increasingly strained by limited operating room resources and rising demand, a situation intensified by the COVID-19 pandemic. These pressures have resulted in overcrowded surgical departments, prolonged waiting times for elective procedures, worsened patient...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015492738

The effect of process monitoring on beyond-the-job process improvements

Schedlinsky, Ivo; Schmidt, Maximilian; Sommer, Friedrich; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015463643

Stochastic discrete event simulation of airline network and maintenance operations

Varenna, Sara; Li, Haonan; Ribeiro, Marta; Santos, Bruno F. - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015442317

In humans, the flow of business processes: an aesthetic perspective using business process patterns

Blattmeier, Monika - 2025

Life is form, and form is the modality of life," declared the art historian H. Focillon, celebrating the various forms in our universe. This conceptual article explores business process patterns that are perceived, analyzed, and visualized as whole entities or Gestalten. Sensually understanding...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015444174

Strategic modeling of enterprise business processes for successful digital transformation

Rustenova, Elvira; Ibyzhаnova, Aizhan; Akhmetzhanova, Nazym - 2025

Purpose - the purpose of this study is to develop a methodology for modelling business processes based on the principles of process management and the use of modern information technology in order to improve the efficiency and quality of the enterprise. Research methodology - in this work we...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015444822

Process mining in supply chain management : state-of-the-art, use cases and research outlook

Oldenburg, Fynn; Hoberg, Kai; Leopold, Henrik - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445175

Process mining with event attributes and transition features for care pathway modelling

Rifki, Omar; Peng, Zhihao; Perrier, Lionel; Xie, Xiaolan - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445263

Predicting schedule adherence of engineering changes : a case study on effectivity date adherence prediction using machine learning

Radisic-Aberger, Ognjen; Burggräf, Peter; Steinberg, Fabian - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445280

A technology-specific process mining maturity grid for manufacturing and logistics

Dunzer, Sebastian; Zilker, Sandra; Weinzierl, Sven; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445350

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Marrying math and mind : towards production planning systems for industry 5.0

Azani, Maryam; Tan, Lijia; Basten, Rob; Kok, A. G. de - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445455

Use of non-fungible tokens in operations and supply chain management

Helo, Petri; Hao, Yuqiuge; Gunasekaran, Angappa - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015445472

Risk-based optimization of multimodal oil product operations through simulation and workflow modeling

Popa, Catalin; Stefanov, Ovidiu; Goia, Ionela; … - 2025

Background: The transportation of petroleum products via multimodal logistics systems is a complex process subject to operational inefficiencies and elevated risk exposure. The efficient and resilient transportation of petroleum products increasingly depends on multimodal logistics systems,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015506445

An analytical framework for optimizing supply chain operations with lean practices

Batwara, Amber; Kediya, Shailesh; Kayande, Ravindra A. - 2025

Integrating lean principles into supply chain (SC) management has gained significant attention, but the emphasis on sustainability remains limited. This study addresses this gap by introducing a comprehensive Supply Chain Value Stream Mapping (SC-VSM) framework to enhance sustainability...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015519777