Search Results - subject_exact:"Prozessmanagement"

A multi-objective open shop model for optimizing scheduling in automotive repair shops

Behbahani, Mohammad; Izadbakhsh, Reza; Izadbakhsh, … - 2026

Warranty and after-sales services have become increasingly critical due to their significant cost implications for both manufacturers and consumers. Efficient scheduling in automobile repair shops plays a key role in enhancing customer satisfaction while minimizing operational inefficiencies....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654297

The value addition of Healthcare 4.0 loyalty programs : implications for logistics management

Vieira, Maria João; Ramos, Ana; Amaral, João - 2026

Background: Digital transformation is reshaping healthcare operations, with loyalty programs increasingly used to strengthen patient engagement and streamline administrative workflows. However, fragmented information systems and manual verification routines continue to create bottlenecks,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015612391

IT operating models : a systematic review of academic and practitioner literature

Suleman, Muhammad; Pekkola, Samuli; Ralyté, Jolita; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015591982

Optimizing state aid processes during COVID-19 in the Slovak Republic : model, simulation, and savings

Šindleryová, Ivana Butoracová; Cíbik, Lukáš; … - 2026

The COVID-19 pandemic exposed significant vulnerabilities in public-sector administrative capacity, particularly in the implementation of crisis-related state aid schemes. Under conditions of extreme workload, time pressure, and legal constraints, administrative processes became critical...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015628659

Alignment in mature ecosystems : an iterative process of interorganizational influence

Paavola, Lauri; Gawer, Annabelle; Hänninen, Mikko - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015638658

Productivity optimization through the implementation of schedule and cost management based on the PMBOK Guide - case study shipyard - chimbote 2024

Pulido-Ramirez, Christian; Iparraguirre-Villanueva, Orlando - 2026

In an industry as competitive as ship repair, it is essential to outperform other shipyards. For a shipyard to be competitive and profitable, its management must continuously monitor and improve productivity, meet deadlines, and reduce costs. However, traditional project planning methods can...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015639612

Client Walk-Through : Assessment of the Business Processes of Ukraine’s State Employment Service

Von Lenthe, C. - 2026

This report evaluates the service delivery chain of Ukraine’s State Employment Service (SES), focusing on business processes and client experience from outreach through monitoring and evaluation. Using interviews, field visits, and policy reviews, the analysis examines five stages: outreach,...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015656072

Quantifying transparency in production logistics : an improved process modelling technique for supporting digital transformation

Bóna, Krisztián; Molnár-Major, Petra - 2026

Background: Production systems are complex environments where logistics processes play a crucial role alongside manufacturing. Although the digitalisation of value-creating processes is increasingly important, production-supporting logistics activities are often missing from digital models....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015647670

Automation and augmentation : a process study of how robotization shapes tasks of operational employees

Isaza, Lidia; Cepa, Katharina - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015652600

Bridging the strategy-execution gap in digital process transformation : an organizational development process model from a chinese brewery case

Cai, Yunlu; Siti-Rohaida Mohamed Zainal - 2026

This study explains how strategy-execution gaps become self-reinforcing during digital process transformation in layered manufacturing organizations. Drawing on an embedded qualitative process study of a large Chinese brewery's transformation (2020-2024), we triangulate 10 semi-structured...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653582

Experimental governance : insights into its application in business processes and future research directions

Oliveira, Luciane Dutra; Milan, Gabriel Sperandio; … - 2026

Experimental Governance (EG) has emerged as a strategic framework for managing complexity in high-uncertainty environments. However, its application in the private sector remains fragmented, often conflated with purely operational tools. This study addresses this gap by performing a conceptual...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015653715

An analytical framework for optimizing task scheduling and routing in internet installation services

Kotekangpoo, Apicha; Siriruk, Pavee - 2026

The growing demand for internet installation services in Thailand has led to persistently full schedules, resulting in delays beyond standard working hours or task cancellations. These delays stem from inefficient scheduling, which results in unbalanced task distribution, varying task...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654231

Routines of resilience : how organizational routines shape enterprise response to societal disruptions

Caner, Turanay; Madhavan, Ravindranath - 2026

In this study, we adopt the lens of routines, a core construct in the theory of organizations through which to view how enterprises respond to societal disruptions. Organizational routines refer to the established, repetitive patterns of activity performed by groups and individuals within an...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015633593

The engineering of consumer experiences under affect assimilation and quality contrast

Deshmane, Abhishek; Martínez-de-Albéniz, Victor; … - 2026 - Revised version of 2023/58/TOM

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015666276

Reproducibility standards for lean maturity models : design guidelines for logistics operations

Mirihagalla, Padmaka; Vastag, Gyula - 2026

Background: Lean management has been widely adopted, particularly in logistics operations. Achieving lean is not a discrete intervention but a continuous process of maturing in the integration of processes, work systems, and organizational capabilities within a coherent management philosophy....

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015667106

Improving organ procurement operations

Adam, Hammaad; Agarwal, Nikhil; Ghassemi, Marzyeh - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015667728

Provisional directionality : unpacking the prospective dimension of organizational routines

Mahringer, Christian Alexander; Dittrich, Katharina; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015669716

Barriers to women's participation and contribution in the process manufacturing industry : managerial insights from multiple case studies in an emerging economy

Farrukh, Amna; Mehddi, Amra; Sajjad, Aymen; Yawar, … - 2026

This study examines multilevel barriers to women's participation and contribution to the process manufacturing industry in an emerging economy. We employed an exploratory multiple-case study approach, and 24 semi-structured interviews were conducted with senior corporate managers. Drawing on the...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015665662

Organizational transformation in the age of AI : how organizations maximize AI's potential : industries in the intelligent age : white paper

2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015651609

Solving the paradox of Lean Management's low success rate

Samson, Danny; Ho, William; Seyedghorban, Zahra; … - 2026

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015667524

Nearshoring in Central Eastern Europe : the evolution of shared service centers and global business services

Hirsiger, Marcel - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015618083

A structural model of a firm’s operating cash flow with applications

Arora, Kashish; Gaur, Vishal - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015547492

Making knowledge management transparent : a new perspective on KM processes integration in the organizational framework

Nakash, Maayan; Bolisani, Ettore - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654723

Unveiling how business process management capabilities foster dynamic decision-making for effectiveness of sustainable digital transformation

Huy Pham Quang; Kien Phuc Vu - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015654724

The impact of process automation on performance

Strobel, Christina - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015485736

A framework for integrated resource planning in surgical clinics

Bovim, Thomas Reiten; Gullhav, Anders N.; Andersson, Henrik - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015085270

Proposing a maturity model for assessing Artificial Intelligence and Big data in the process industry

Fornasiero, Rosanna; Kiebler, Lorenz; Falsafi, Mohammadtaghi - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202269

Smarter facility layout design : leveraging worker localisation data to minimise travel time and alleviate congestion

Aslan, Ayse; Vasantha, Gokula Vijaykumar Annamalai; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202274

Operational practices for integrating lean and industry 4.0 : a dynamic capabilities perspective

Komkowski, Tim; Sony, Michael; Antony, Jiju; Lizarelli, … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015202322

Using sustainable technology to drive efficiency : artificial intelligence as an information broker for advancing airline operations management

Geske, Alexander M.; Herold, David Martin; Kummer, Sebastian - 2025

Airlines are frequently confronted with disruptions that interfere with their flight operations, resulting in revenue losses and unsustainable performance. While information sharing is an important approach to mitigate airline disruptions, the industry is still characterized by technology...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015548918

How the design of product-service systems affects consumer adoption

Arani, Hamed Vafa; Vries, Harwin de; Koster, René de - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015549067

Adaptive hybrid numerical modeling of wave processes in multilayer structures based on TMM and FEM methods

Bilak, Yurii; Saibert, Fedir; Buchuk, Roman; Rol, Mariana - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015549089

Functional resonance analysis via a genetic algorithm to ensure cost-effective maintenance planning

Patriarca, Riccardo; Lovaglio, Lorenzo; Simone, Francesco - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015373741

Putting the SWORD to the test : finding workarounds with process mining

Waal, Wouter van der; Weerd, Inge van de; Beerepoot, Iris; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333525

Data-driven identification and analysis of waiting times in business processes : a systematic literature review

Ali, Muhammad Awais; Milani, Fredrik; Dumas, Marlon - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333529

On the interplay between business process management and Internet-of-Things : a systematic literature review

De Luzi, Francesca; Leotta, Francesco; Marrella, Andrea; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015333566

Design of a remanufacturing line applying lean manufacturing and supply chain strategies

Félix-Jácquez, Rosa Hilda; Hernández-Uribe, Óscar; … - 2025

Background: Remanufacturing products for sustainability involves layout and production planning, tools and equipment, material arrangement and handling, inventory management, technology integration, and more. This study presents an empirical vision through a discrete event simulation (DES) model...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337486

Leveraging blockchain for transparency : a study on organ supply chains and transplant processes

Panigrahi, Rashmi Ranjan; Mukherjee, Subhodeep; Shaikh, … - 2025

Background: Organ transplants require proper monitoring and tracking. This research examines the adoption of blockchain in the organ supply chain to bring transparency and help patients avoid the fraud that may be faced in the organ transplant process. This study aims to develop a framework and...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015337574

Robust solutions via optimisation and predictive process monitoring for the scheduling of the interventional radiology procedures

Di Cunzolo, Matteo; Ronzani, Massimiliano; Aringhieri, … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338346

Multimodal livestock operations analysis using business process modeling : a case study of Romanian Black Sea ports

Popa, Catalin; Stefanov, Ovidiu; Goia, Ionela - 2025

In spite of its strong increase and relevant position in the evolution of international maritime routes, the global livestock trade is still a poorly treated topic in the maritime business domain of research. Aiming to cover this gap, the authors are focused on revealing the livestock logistics...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015338672

Balancing priorities : a configurational framework to achieve strategic benefits from sustainable Industry 4.0 enablers in operations and supply chain

Caiado, Rodrigo Goyannes Gusmão; Santos, Renan Silva; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358105

Integration of traditional, transitioning & transformative digital technologies for value co-creation in B2B : a process model

Shankaranarayana, Rajesh; Narayanamurthy, Gopalakrishnan; … - 2025

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015173335

Assessing sustainability of green supply chain performance : the roles of agile innovative products, business intelligence readiness, innovative supply chain process integration, and lean supply chain capability as a mediating factor

Al-Shboul, Moh'd Anwer - 2025

This study aims to investigate the impact of business intelligence readiness (BIR), innovative supply chain process integration (ISCPI), and agile innovative products (AIPs) on the sustainability of green supply chain performance (SGSCP) in manufacturing companies (MFs) in growing Middle Eastern...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015358641

A robotic process automation model for order-handling optimization in supply chain management

Shamsuzzoha, A. H. M.; Pelkonen, Sini - 2025

This study proposes a robotic process automation (RPA) model to streamline and optimize order-handling procedures in supply chain management. The current manual approach to order handling poses challenges, including limited accessibility and significant cognitive demands on employees. An...

Persistent link: https://www.econbiz.de, ebvufind01.dmz1.zbw.eu/10015325180