Evaluation of the EU decentralised agencies in 2009. Final Report Volume II Conclusions at system level. December 2009. Evaluation for the European Commission. ABAC Contracts No. 30-CE-0230814/00-05. Specific contract No 003-004

Alternative title:	Bewertung der dezentralisierten Ämter und Agenturen der EU in 2009. Abschlußbericht. Band 2: Ergebnisse auf Systemebene.
Year of publication:	2009-12-01
Institutions:	Euréval ; Rambøll Management (contributor) ; Matrix insight (contributor) ; Europäische Kommission (contributor)
Subject:	Bewertung \| evaluation \| europäische Institution \| European institution \| Transparenz \| transparency

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1. This evaluation
1.1 Context and purpose of the evaluation
1.2 Evaluation process
1.3 Evaluation method
1.4 Difficulties encountered and solutions found
1.5 Structure of this report
2. Answering the evaluation questions
2.1 Rationale and relevance
2.1.1 Creating agencies
2.1.2 Rationale for creating agencies
2.1.3 Initial and continued relevance
2.1.4 Rationale and relevance: an overview
2.2 Agencies' input to the work of the EU institutions
2.2.1 Transfer of tasks and residual roles
2.2.2 Quality and dependence from the Commission’s standpoint
2.2.3 Commission’s focus on core tasks
2.2.4 Inputs into interinstitutional policy- and decision- making
2.2.5 Added value of cross-cutting information
2.2.6 Agencies and the EU institutions: an overview
2.3 Governance of the agency system
2.3.1 The process of setting up agencies
2.3.2 Institutional arrangements
2.3.3 Governance: an overview
2.4 Coherence
2.4.1 Activities vs mandate
2.4.2 Coherence between agencies
2.4.3 Coherence with EU policies
2.4.4 Coherence with other key operators
2.4.5 Alignment with EU strategic objectives
2.4.6 Coherence on communication strategies
2.4.7 Coherence: an overview
2.5 Effectiveness
2.5.1 Effectiveness of implementation (achievement of outputs)
2.5.2 User satisfaction
2.5.3 Effectiveness in achieving results
2.5.4 Key factors determining effectiveness
2.5.5 Effectiveness: an overview
2.6 Efficiency
2.6.1 Effects of institutional and organisational arrangements
2.6.2 Key factors determining external efficiency
2.6.3 Agencies’ resources and management
2.6.4 Budgetary costs and burdens
2.6.5 Comparisons of outputs, results, and performance
2.6.6 Efficiency: An overview
2.7 Oversight activities
2.7.1 Evaluation
2.7.2 Audit
2.7.3 Monitoring
2.7.4 Reporting
2.7.5 Oversight activities: an overview
Appendix 1 - Narratives of the sub-cases

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