A southeast Asian perspective on hotel service robots : trans diagnostic mechanics and conditional indirect effects
Year of publication: |
2023
|
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Authors: | Pradeep Paraman ; Sanmugam Annamalah ; Chakravarthi, Srikumar ; Thillai Raja Pertheban ; Vlachos, Peter ; M. F. Shamsudin ; Kadir, Baharudin ; How, Leong Kuok ; Wong Chee Hoo ; Ahmed, Selim ; Leong, Daniel Chong Ka ; Murali Raman ; Singh, Prakash |
Published in: |
Journal of open innovation : technology, market, and complexity. - Basel : MDPI, ISSN 2199-8531, ZDB-ID 2832108-X. - Vol. 9.2023, 2, Art.-No. 100040, p. 1-10
|
Subject: | Anthropomorphism | Hotel service robots | Service robot acceptance | Performance expectation | Perceived threat | Southeast Asia | Südostasien | Roboter | Robot | Hotellerie | Hotel industry | Dienstleistungsqualität | Service quality |
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