An empirical exploration of hospital service quality assessment criteria in China
Year of publication: |
2011
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Authors: | Wang, Chengbo ; Yang, Tong ; Mao, Zhaofang ; Zhang, Lixin ; Vaughan, John ; Mercer, John |
Published in: |
Journal of general management. - Henley-on-Thames : The Braybrooke Press, ISSN 0306-3070, ZDB-ID 188363x. - Vol. 37.2011, 2, p. 51-69
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