An exploratory study of competencies required to co-create memorable customer experiences in the hospitality industry
Year of publication: |
2013
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Authors: | Bharwani, Sonia ; Jauhari, Vinnie |
Published in: |
International journal of contemporary hospitality management. - Bradford : Emerald, ISSN 0959-6119, ZDB-ID 11614341. - Vol. 25.2013, 6 (16.8.), p. 823-843
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Saved in:
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