Assessment of the Quality of Public Library Services
Authors: | Podbreznik, Igor ; Bojnec, Stefan |
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Institutions: | Fakulteta za Management, Univerza na Primorskem |
Subject: | library performance measurement | SERVQUAL | user satisfaction | user loyalty | quality of library services |
Extent: | application/pdf |
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Series: | Faculty of Management Koper Monograph Series. - ISSN 1855-0878. |
Type of publication: | Book / Working Paper |
Source: |
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