Customer behavior model for quality-of-service environments with many service levels
Year of publication: |
2009
|
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Authors: | Gluhovsky, Ilya |
Published in: |
Journal of electronic commerce research : JECR. - Long Beach, Calif. : Univ., ISSN 1938-9027, ZDB-ID 2136755-3. - Vol. 10.2009, 1, p. 29-41
|
Subject: | Digitale Dienste | Web-based service | Electronic Commerce | E-commerce | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Preismanagement | Pricing strategy | Algorithmus | Algorithm | Theorie | Theory |
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