Decision Making Methods for the Selection of ICT Project Manager

Information and communication technology (ICT) project success is a research topic that has received the attention of academics and practitioners, at least, in the lasted two decades. Organizations have been making increasing investments in ICT to improve productivity and quality of processes. Despite all research and investments on ICT, the rate of failures on this kind of projects is high. A good project manager needs to demonstrate a range of competencies during the course of an ICT project. ICT project manager selection problem is very complex in real life. Some of the techniques in decision making are multi criteria decision making (MCDM) can be used for personnel selection process. The main objective of this research is to develop an analytical hybrid methodology for ICT project manager selection problem in order to identify criteria for project manager selection by an extension of Delphi method, to assess and rank the importance of criteria by PROMETHEE technique, and to evaluate and rank candidates by a group MCDM model based on fuzzy set theory