Excellence in managing worldwide customer relationships

Thomas A. Cook

The challenges of customer service and business development in international business -- Establishing a robust and aggressive export sales and customer service strategy -- E-commerce -- Cargo loss control -- Regulatory and trade compliance concerns in international trade -- Utilizing service providers and other useful third parties to enhance your customer service capabilities -- Negotiating skill sets in global customer service -- Best practices in sales, business development and customer service -- Appendix

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Year of publication:	[2017] ; Boca Raton ; London ; New York$nCRC Press
Authors:	Cook, Thomas A.
Publisher:	Boca Raton : CRC Press, Taylor & Francis Group
Subject:	Beziehungsmarketing \| Relationship marketing \| Welt \| World \| Auslandsgeschäft \| Internationales Marketing \| Kundenmanagement \| Electronic Commerce \| Kundenorientierung
Description of contents:	Table of Contents [gbv.de]

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Extent:	xx, 358 Seiten Illustrationen 24 cm
Series:	The global warrior series
Type of publication:	Book / Working Paper
Language:	English
Notes:	Includes bibliographical references and index
ISBN:	978-1-4822-2619-5
Classification:	Marketing
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10011613098