Investigating the performance of quality management practices induced by top management commitment and Kaizen initiatives : evidence from Jordanian public hospitals in the aftermath of COVID-19
Year of publication: |
2024
|
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Authors: | Alsmairat, Mohammad A. K. ; El Baz, Jamal ; Al-Ma'aitah, Noor |
Published in: |
International journal of quality & reliability management. - Bingley : Emerald, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 41.2024, 2, p. 585-607
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Subject: | COVID-19 | Performance | Structural equation modeling | Healthcare | Kaizen | Quality management practices | Top management commitment | Qualitätsmanagement | Quality management | Coronavirus | Krankenhaus | Hospital | Führungskräfte | Managers | Strukturgleichungsmodell | Structural equation model | Mitarbeiterbindung | Employee retention |
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