Managing BPO service workers in India: Examining hope on performance outcomes
Year of publication: |
2010
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Authors: | Combs, Gwendolyn M. ; Clapp-Smith, Rachel ; Nadkarni, Sucheta |
Published in: |
Human resource management. - Hoboken, NJ : Wiley, ISSN 0090-4848, ZDB-ID 831050. - Vol. 49.2010, 3, p. 457-477
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