Offering return-freight insurance or not : strategic analysis of an e-seller's decisions
Year of publication: |
2021
|
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Authors: | Chen, Zhongwei ; Fan, Zhi-Ping ; Zhao, Xuan |
Published in: |
Omega : the international journal of management science. - Oxford [u.a.] : Elsevier, ISSN 0305-0483, ZDB-ID 124502-8. - Vol. 103.2021, p. 1-16
|
Subject: | Consumer returns | Online retailing | Return-freight insurance | Selling format | Konsumentenverhalten | Consumer behaviour | Online-Handel | Versicherung | Insurance | Einzelhandel | Retail trade |
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