Online banking and customer satisfaction : evidence from India
Year of publication: |
2019
|
---|---|
Authors: | Banu, A. Meharaj ; Mohamed, N. Shaik ; Parayitam, Satyanarayana |
Published in: |
Asia-Pacific journal of management research and innovation. - Thousand Oaks, Calif. : Sage, ISSN 2321-0729, ZDB-ID 2694545-9. - Vol. 15.2019, 1/2, p. 68-80
|
Subject: | Online banking | customer satisfaction | perceived usefulness | TAM | Indien | India | Kundenzufriedenheit | Customer satisfaction | Electronic Banking | Electronic banking | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Innovationsakzeptanz | Innovation adoption |
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