Outsourcing and customer satisfaction : a study of PC help-desk services
Vellore K. Sunder
| Year of publication: |
2011
|
|---|---|
| Authors: | Sunder, Vellore K. |
| Publisher: |
Bloomington, IN : Xlibris |
| Subject: | Outsourcing | Make or buy | Dienstleistung | Verbraucherzufriedenheit | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | 179 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-4568-6457-6 ; 978-1-4568-6456-9 ; 978-1-4568-6458-3 |
| Classification: | Marketing ; Beschaffung, Materialwirtschaft |
| Source: |
Persistent link: https://www.econbiz.de/10009497769