Physical retailing vs. physical distancing : an empirical study of Swedish retail adaptations in the wake of Covid-19
Year of publication: |
2022
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---|---|
Authors: | Hultman, Jens ; Egan-Wyer, Carys |
Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 1466-4402, ZDB-ID 1481049-9. - Vol. 32.2022, 2, p. 201-220
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Subject: | business model | Covid-19 | customer experience | customer journey | format development | Coronavirus | Einzelhandel | Retail trade | Schweden | Sweden | Beziehungsmarketing | Relationship marketing | Geschäftsmodell | Business model | Konsumentenverhalten | Consumer behaviour |
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