Quality dimensions in the public sector: municipal services and citizen’s perception
Year of publication: |
2009
|
---|---|
Authors: | Rodríguez, Pablo Gutiérrez ; Burguete, José Vázquez ; Vaughan, Roger ; Edwards, Jonathan |
Published in: |
International Review on Public and Nonprofit Marketing. - Springer. - Vol. 6.2009, 1, p. 75-90
|
Publisher: |
Springer |
Subject: | Quality | Satisfaction | Local governments |
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