Reducing ecommerce returns with return credits
Year of publication: |
2023
|
---|---|
Authors: | Martínez-López, Francisco J. ; Li, Yangchun ; Feng, Changyuan ; Liu, Huaming ; López-López, David |
Published in: |
Electronic commerce research. - Dordrecht : Springer Science Business Media B.V., ISSN 1572-9362, ZDB-ID 2038488-9. - Vol. 23.2023, 4, p. 2011-2033
|
Subject: | Perceived fit | Product returns management | Repurchase intention | Return credit | Returns reduction |
Description of contents: | Description [doi.org] |
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