Relative effects of leadership and technology on bank employees' job outcomes
Year of publication: |
2015
|
---|---|
Authors: | Yavas, Ugur ; Jha, Subhash ; Babakus, Emin |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 36.2015, 2, p. 173-187
|
Subject: | frontline employees | servant leadership | ST | turnover intentions | resource-based view of the firm | self-determination theory | Führungsstil | Leadership style | Arbeitszufriedenheit | Job satisfaction | Ressourcenorientierter Ansatz | Resource-based view | Mitarbeiterbindung | Employee retention | Arbeitskräfte | Workforce | Bankberufe | Bank employees | Arbeitsmobilität | Labour mobility |
-
Sengupta, Aditi Sarkar, (2015)
-
Lu, Lu, (2016)
-
Pathak, Deepti, (2017)
- More ...
-
Jha, Subhash, (2017)
-
Correlates of customer loyalty to financial institutions : a case study
Yavas, Ugur, (2014)
-
The role of corporate image for quality in the formation of attitudinal service loyalty
Jha, Subhash, (2013)
- More ...