Service culture : a framework for hotel enterprises
Year of publication: |
2020
|
---|---|
Authors: | Baytok, Ahmet ; Zorlu, Özcan ; Avan, Ali |
Published in: |
Hospitality & Tourism : managerial perspectives & practices. - Berlin : Peter Lang, ISBN 978-3-631-83490-9. - 2020, p. 75-91
|
Subject: | Hotellerie | Hotel industry | Dienstleistung | Services | Unternehmenskultur | Corporate culture |
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