Service innovation in the complex environment of tax administration: the Indonesian public sector perspective
Year of publication: |
2015
|
---|---|
Authors: | Darono, Agung ; Irawati, Dessy |
Published in: |
International Journal of Innovation and Regional Development. - Inderscience Enterprises Ltd, ISSN 1751-5254. - Vol. 6.2015, 1, p. 102-123
|
Publisher: |
Inderscience Enterprises Ltd |
Subject: | electronic services | e-services | service innovation | institutional pressures | simplification | tax administration | Indonesia | public sector | public services | electronic tax services | e-tax services | e-registration | e-payment | e-filing | institutional theory | institutional power | institutional settings | institutional politics | taxation | taxes |
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