The South African Call Centre Industry : A Study of Strategy, Human Resource Practices and Performance
Year of publication: |
2019
|
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Authors: | Benner, Chris |
Other Persons: | Lewis, Charley (contributor) ; Omar, Rahmat (contributor) |
Publisher: |
[2019]: [S.l.] : SSRN |
Subject: | Südafrika | South Africa | Personalmanagement | Human Resource Management | Callcenter | Call centre | Unternehmenserfolg | Firm performance |
Extent: | 1 Online-Ressource (45 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments June 22, 2007 erstellt |
Other identifiers: | 10.2139/ssrn.3305680 [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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