UNA INTRODUCCIÓN A LA TEORÍA DE COLAS APLICADA A LA GESTIÓN DE SERVICIOS
Year of publication: |
2008
|
---|---|
Authors: | SINGER, MARCOS ; DONOSO, PATRICIO ; SCHELLER-WOLF, ALAN |
Published in: |
Abante. - Escuela de Administración, ISSN 0717-344X. - Vol. 11.2008, 2, p. 93-120
|
Publisher: |
Escuela de Administración |
Subject: | Queuing theory | Service | Efficiency | Applications |
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